Hotelaholic

San Francisco · California

The Ritz-Carlton, San Francisco

600 Stockton St, San Francisco, California, 94108

9.2 Wonderful625 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxury Hotel near Union Square and Financial District

    Italian Marble Bathrooms and 24/7 In-Room Dining

  • Rooms & comfort

    Indulge in luxury with Italian marble bathrooms and 24/7 in-room dining at The Ritz-Carlton, San Francisco. Relax in style with complimentary luxury soap and shampoo products, plush bathrobes, and slippers provided in every room.

  • Exclusive Club Level Amenities and Gourmet Dining

    Experience the height of luxury with exclusive access to The Club Level, offering all-day food and beverage services and a dedicated concierge. Savor a culinary journey at Parallel 37 serving contemporary American cuisine, or unwind at The Lounge with a selection of single malt scotch.

Book now for a luxurious stay at The Ritz-Carlton, San Francisco.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Clean rooms

  • Great location

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
View all amenities

Pools & wellness

  • Steam room

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Garden

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Key card access
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • WiFi available

Review in focus

625 reviews
10/ 10
Rooms is perfect and location is good
Nkosana · couple · 2026-09-08

The guest experience

9.2out of 10
625 verified reviews

Loved most

  • Friendly staff
  • Clean rooms
  • Great location
  • Comfortable beds

Worth knowing — Expensive food options · Limited amenities · Issues with breakfast quality

How guests scored the stay

  • Service9.9

    Staff received excellent feedback for being helpful and friendly.

  • Location9.6

    Conveniently located for various attractions.

  • Cleanliness9.4

    Many reviews mentioned cleanliness positively.

  • Overall Experience9.4

    Overall positive sentiments with some drawbacks noted.

  • Room Quality9.2

    Good comfort noted, with some minor issues regarding pillows.

  • Amenities9.1

    Mixed feelings about restaurant options but club level service was exceptional.

  • Food and Beverage8.8

    Average breakfast was criticized, but other dining experiences were rated positively.

  • Value for Money8.3

    Some guests found prices high for the service relative to expectations.

Live guest feedback

Guest reviews

Mixed experiences

64% of 11 recent stays rated 8+

9.2625 reviews

  • This is a classy facility worth its star rating

    10/10

    Nkosana · couple · 2026-09-08

    “Rooms is perfect and location is good”

  • Superbe je recommande cet hôtel

    10/10

    Sihem · couple · 2026-09-06

    “Tout c était magnifique emplacement personnel très attentif surtout l équipe qui s’occupe du restaurant le soir et le petit déjeuner”

  • Perfect stay, excellent people, no place I’d rather be

    10/10

    Michelle · couple · 2026-09-04

    “The Ritz-Carlton, San Francisco is my favorite hotel and though I live a half hour away, I stay here often and I’ve been coming to the hotel for 35 years. It’s always perfect! From a welcome from Miquel and Scott as I drive my car in, to Julien, the front desk manager, I am treated like a VIP and appreciate everything that the Hotel does for me. I feel safe and cared for all the time.”

  • Excelente hotel

    9/10

    Carlos · couple · 2026-09-01

    “Habitación amplia y cómoda”

  • Not the Ritz Carlton I’ve been going to for over 30 years.

    5/10

    Michelle · extended group · 2026-08-23

    “The location. I’ve been staying here for over 30 years. Aldo the top notch valet, Miquel, welcomed me as though we are old friends. It is wonderful. He was very helpful and kind and very professional. Julian, the front desk manager, was very helpful and sorted out my problem with getting into my room in a timely manner. He was amazing and saved the day.”

  • Beautiful ! Cant wait to come back again. I celebrated my wedding week here and I couldn’t have been more pleased with m

    10/10

    Alaina · solo traveller · 2026-08-20

    “The stay was very welcoming and extremely tentative. All of my needs were met and quickly! Excellent service :)”

  • Beautiful ! Cant wait to come back again. I celebrated my wedding week here and I couldn’t have been more pleased with m

    10/10

    Alaina · solo traveller · 2026-08-20

    “Staff and service were amazing !”

  • A lovely and truly relaxing stay

    10/10

    Erica · couple · 2026-08-16

    “Amazing staff, ambiance, and large rooms with views. We loved the amenities, room service, robes, etc. Every single person we interacted with went above and beyond to make our experience memorable.”

  • ok

    6/10

    James · couple · 2026-08-10

    “room”

  • Disappointing

    1/10

    ilyas U. · family with children · 2026-08-04

    “Nothing”

  • You don’t always get what you pay for

    6/10

    Roxstar11 · Couples · 2026-08-03

    “I stayed here for 1 night in late July, 2026. I booked the room through Chase travel. My reservation came with daily breakfast for two and $100 travel credit. I asked at check in if we could use the credit towards the breakfast as we were only there for one night and the lobby lounge was closed (another issue altogether). First the good. Service was friendly & helpful. Everyone we encountered here was lovely and welcoming. No complaints with the service staff at all. The hotel was clean and pretty and in a great location. We planned a fun date night in the city (we are Bay Area locals) and wanted to stay somewhere nice and luxurious. We usually stay at the Omni a few blocks away, but because we booked through Chase and it came with the extra perks, we decided to splurge and try out the Ritz. We will go back to the Omni next time. Again, the rooms were nice but not particularly special compared to other places we’ve stayed in SF. We were disappointed to find out that the lobby bar was closed for renovation. Our plan had been to have a drink and some apps on our way out for the night since we had an earlyish show and didn’t have enough time after check in to get ready, make it to a dinner reservation, and then to our show. Oops, closed, change of plans. Not the biggest deal as this happens, but a bummer nonetheless. Everything was fine with our stay until I checked my credit card. I saw a $300 charge the day after we checked out which was parking plus the charge for incidentals. I figured it would take a few days for the charge to disappear but it never did. We had breakfast and parked there so the $200 charge should have been reversed and was not. We knew we had to pay for parking ($100 is the steepest I’ve paid in SF btw). I called to figure it out and it’s just an answering service- Send an email or talk to their chat bot from their website. So frustrating. You’d think at a “luxury” resort you’d get actual service from a human but I guess that’s not the world we live in anymore. So my refund is in purgatory at the moment. I may amend my review if corrected, but the fact that I was even charged in the first place and have to go on a wild goose chase to get my money back is beyond frustrating. Not worth the splurge. Will stay somewhere else next time. Bummer.”

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