Luxurious Amenities and Services:: Indulge in a relaxing stay with complimentary Wi-Fi, a 24-hour fitness center, concierge services, and room service.
Dining & drinks
Dining and Entertainment:: Enjoy delicious meals at the restaurant, unwind at the bars/lounges, or grab a snack at the coffee shop/cafe.
Location & surroundings
Convenient Location:: Located in the heart of San Francisco, steps away from popular attractions like Warfield Theatre and close to Moscone Convention Center, Oracle Park, and Lombard Street.
Experience the best of San Francisco at The LINE San Francisco. Book your stay now for an unforgettable getaway.
✦HAPPI HIGHLIGHTS
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Friendly and accommodating staff
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Clean and spacious rooms
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Good amenities and food options
At the hotel
Popular amenities
25 listed
24-hour fitness facilities
24-hour front desk
Banquet hall
Breakfast available (surcharge)
Change of bed sheets (on request)
Change of towels (on request)
Concierge service
Coworking spaces
Elevator
Free bicycles on site
View all amenities
Dining & drinks
Snack bar/deli
Wheelchair-accessible on-site restaurant
Fitness & outdoors
Wheelchair-accessible fitness center
Safety & cleanliness
Smoke-free property
Visual alarms in hallways
Getting around & access
Secured parking
Wheelchair accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Guest services
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Services & essentials
Free WiFi
Stair-free path to entrance
Well-lit path to entrance
Review in focus
229 reviews
8/ 10
Room very noise from other rooms and from the street
Ana · family · 2025-10-11
The guest experience
8.8out of 10 229 verified reviews
Loved most
Friendly and accommodating staff
Clean and spacious rooms
Good amenities and food options
Worth knowing — Poor location · Street noise and safety concerns
How guests scored the stay
Service9.7
Guests consistently noted the staff as friendly, accommodating, and attentive.
Food and Beverage9.2
Restaurants in the hotel were reported to be good.
Amenities9.2
Good workout area and overall hotel facilities receive compliments.
Overall Experience9.2
Despite the neighborhood issues, many guests express satisfaction with the hotel.
Value for Money9.1
Generally perceived as a good value considering the positives outweigh the negatives.
Room Quality8.7
Rooms are described as spacious and clean, with good amenities.
Cleanliness8.2
Multiple mentions of cleanliness in the hotel but overshadowed by concerns about the surrounding area.
Location7.2
The location has significant issues with homelessness and crime.
Live guest feedback
Guest reviews
Mixed experiences
70% of 20 recent stays rated 8+
8.8229 reviews
Guest review
8/10
Ana · family · 2025-10-11
“Room very noise from other rooms and from the street
”
Guest review
10/10
Barbra · 2025-10-10
“The hotel is centrally located, the room is spacious and clean. ”
Guest review
6/10
Pamela · 2025-10-10
“Poor location and expensive parking ”
Guest review
8/10
Aaron · 2025-10-07
“Pics of the building are true, but the area surrounding hotel is less than desirable. Great work out area, room is clean, bathrooms top notch, restaurants are good, terrible location. ”
Guest review
6/10
Franki · 2025-10-06
“Hotel was beautiful and clean and modern. It was however in a terrible neighborhood and the people outside at night were yelling and it sounded like they were throwing things. Pretty uncomfortable with my little ones. We didn’t get much sleep. ”
Guest review
8/10
Kent · partner · 2025-10-06
“The hotel itself was very good, but it’s on the edge of the Tenderloin neighborhood which isn’t good — lots of homelessness, vagrancy, crime, and other undesirable elements. And none of the car services (Uber, Waymo, etc.) would pick up in front of the hotel -- it was always around the corner from the hotel.”
Guest review
6/10
Justin · partner · 2025-10-02
“The hotel is right in the center of the homeless area, so there are blocks and blocks of (at times) hundreds of homeless people on the streets. ”
Guest review
10/10
Vinh Huy · 2025-09-30
“This is my go-to hotel when I need to stay downtown or near SOMA. I’ve been coming here since the days when it was The Line (before Hilton took over). The rooms are great, love the toiletries, and the shower has excellent pressure and quick, consistent temperature control. The bed is comfortable, and the AC keeps the room perfectly cool. Staff are consistently great, quick, professional, and genuinely nice people.
Cons: as others have mentioned, the area can feel like a scene out of The Walking Dead. I’m a big SF fan, but downtown needs more than just the daily hosing down (which is appreciated, by the way). While the people won’t bother you, the smell of urine and general street conditions can be overwhelming, an assault on your senses.
That said, the positives of this hotel far outweigh the negatives of the area, which is why I stay here every time I need to be nearby. ”
Guest review
10/10
Martin · family · 2025-09-27
“We really enjoyed staying here. The hotel itself is beautiful and clean the staff was friendly. They were accommodating and attentive. The areas surrounding the hotel is a little less than desired, but we expected that being in this area of San Francisco. Other than that I have nothing to say other than positive!”
Guest review
6/10
Peter · 2025-09-26
“Hotel very nice. Area is a war zone. ”
Guest review
6/10
Bradley · partner · 2025-09-23
“Nice hotel. Not a good area.”
Guest review
10/10
Robert · partner · 2025-09-22
“The hotel was nice and clean, so was the room we stood at, it had a larger table and l shaped sofa for us to eat at. The surrounding area was not a good or clean area, we arrived on Friday night around 11:30pm and couldn’t believe how bad the surrounding area was, there is a lot of homeless and drug users roaming around the street, the one good thing is that there is security at the front of the hotel and the limit access to the hotel, you must have a key card to enter.”
Guest review
10/10
Sophie · 2025-09-15
“I recently had the pleasure of staying at Timbri Hotel San Francisco and was thoroughly impressed by the overall experience. The room design was not only aesthetically pleasing but also exceptionally clean and well-maintained, offering a calming space to relax after a long day. The quality of the in-room products was a welcoming touch, reflecting attention to detail and guest comfort.
While the hotel itself is located in a lively part of the city, the inside was a quiet escape from the outside environment. The staff were absolutely amazing and treated me like a queen. They were genuinely attentive and had an answer for every question making my stay feel personal.
I also want to commend the hotel's visible efforts toward sustainability. It is inspiring to see environmentally conscious practices encouraged without compromising on comfort or quality. Overall, the Timbri hotel strikes a perfect balance between thoughtful design, genuine hospitality, and responsible values. I look forward to staying here again! ”
Guest review
10/10
Keith · 2025-09-15
“Great service and accommodating just on a kind of nasty and dirty”
Nice place in bad area
10/10
Carol · 2025-09-13
“The hotel is very nice and clean. The service is excellent. However the area surrounding it is like skid row. Homeless people laying on the street. And lots of shady characters just hanging around in groups. Its good if you just need to sleep for one night at a reasonable price but would not stay for more than that.”
Guest review
10/10
Linda · 2025-09-09
“The property was not in a good part of town and there was numerous homeless people.And human waste on the sidewalks it was is really gross. I did like the property a lot.As they were very clean and it was a newer building.Only 4 years old and everybody, there was so helpful and polite.That part of the trip was just wonderful.”
Guest review
10/10
Verified traveler · 2025-09-08
“Keep in mind the outside is not the best. Hotel overall great. Valet safe but could be better.”
Guest review
4/10
Mikiko · 2025-09-08
“It was different room that I booked through the app. They said I booked two single rooms. They changed it to one room for us but they charged more… ”
Guest review
8/10
Charis S · 2025-09-08
“Staff were very kind and helpful. Average room. Lovely cowshed bath products. Enjoyed the gym and roof top. ”
Guest review
10/10
Jennifer · partner · 2025-09-06
“Great view and great room! Little coffee maker was adorable, just wish we received more than 4 coffee pods. ”
