Modern Urban Oasis in San Francisco's SOMA District
Luxurious Rooms with High-Tech Amenities
Experience modern decor and urban finishes in each room, complete with a flat-screen TV, WiFi, and Bluetooth Speaker alarm clock. Indulge in California wines and local snacks from the minibar, and enjoy Nespresso coffee daily.
Sustainable Dining and Hand-Crafted Cocktails
Savor locally-sourced cuisine at Trace and mingle at the Living Room Bar with expertly crafted cocktails.
FIT Gym and Prime Location
Stay active at the fully-equipped FIT gym and explore nearby attractions like the Golden Gate Bridge and Union Square, just minutes away.
Book now for an unforgettable stay at W San Francisco!
✦HAPPI HIGHLIGHTS
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Great location
✦
Comfortable beds
✦
Friendly staff
At the hotel
Popular amenities
57 listed
24-hour front desk
24-hour security
Air conditioning
Allergy-free room
ATM/cash machine on site
Bar
Breakfast takeaway containers
Cashless payment available
Cleaning standards that are effective against Coronavirus
Concierge service
View all amenities
Dining & drinks
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
Heating
Lower bathroom sink
Non-smoking rooms
Safety & cleanliness
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Wheelchair accessible
Guest services
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Services & essentials
Daily housekeeping
Electric vehicle charging station
Face masks for guests available
Family rooms
Higher level toilet
Non-smoking throughout
Paid WiFi
Thermometers for guests provided by property
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
611 reviews
9/ 10
Windows, views, design, and lighting all fantastic. The robes were perfect.
Quinn · couple · 2026-10-11
The guest experience
8.6out of 10 611 verified reviews
Loved most
Great location
Comfortable beds
Friendly staff
Excellent service
Clean rooms
Beautiful hotel
Worth knowing — High parking price
How guests scored the stay
Location9.1
Great location in SoMa that’s close to Union Square and public transit.
Service9.0
Josh at the front desk went above and beyond to make sure we had everything we needed.
Overall Experience8.6
Overall we’re so glad to have found the perfect place to stay.
Cleanliness8.5
Rooms are clean and very spacious.
Food and Beverage8.5
Standard quality for this hotel tier.
Amenities8.5
Upscale atmosphere in the lobby and bar.
Value for Money8.5
Standard quality for this hotel tier.
Room Quality8.0
The bed is one of the comfiest hotel beds we’ve slept on.
Live guest feedback
Guest reviews
Mixed experiences
75% of 12 recent stays rated 8+
8.6611 reviews
Guest review
9/10
Quinn · couple · 2026-10-11
“Windows, views, design, and lighting all fantastic. The robes were perfect.”
Nice hotel but not worth the cost
7/10
Richard · couple · 2026-10-10
“Good location”
Great service and great location!
8/10
Michelle · couple · 2026-09-19
“The location was ideal.”
Guest review
10/10
Riyad · solo traveller · 2026-09-16
“Comfortable and functional. Staff understood my needs and were very helpful. They made my business trip enjoyable.”
Bel hôtel design et bien situé
9/10
marielle · extended group · 2026-09-08
“La localisation , la chambre , le personnel et la déco”
Na
1/10
Reinya · solo traveller · 2026-08-28
“I booked this place because I believe that it would be a wonderful experience for me for my birthday weekend a few days before I was scheduled to be at the hotel. I received an email from management stating that they were doing some renovations and that the hotel would not have some amenities that I specifically Reserved it for I then said well I do not want to stay here and attempted to cancel my reservation, they still charged me after they told me that they would check to see if that was an option because of my reason in the end, they attempted to charge me and did not get their funds. Needless to say, but for this reason I am giving this review”
Guest review
10/10
John · solo traveller · 2026-08-22
“Great location”
Guest review
6/10
kepa · solo traveller · 2026-08-12
“Nada en especial me llamo la atención. Me esperaba más de un W”
Lovely hotel in a central location
8/10
Jeff · family with children · 2026-08-05
“Close to the centre. Spacious room. Friendly, helpful staff”
Exceptional Service That Keeps Us Coming Back
10/10
N9350NPannas · Couples · 2026-07-23
“We absolutely love this hotel! It is, without a doubt, our favorite hotel in all of San Francisco. The rooms are wonderful, but what truly makes this property exceptional is the incredible staff.
From check-in, to our phone interactions with Espi, to the restaurant team, every experience is consistently outstanding. It's the little things that make all the difference. What impresses us most is that so many team members recognize us and remember our names, making every stay feel personal and welcoming.
When my partner and I checked in, Jenny greeted us with a warm smile and welcomed us back by name. Whenever we call the front desk, Espi is always gracious, kind, and genuinely happy to help. In the restaurant, Qi always recognizes us and makes us feel right at home, and our servers, Alvin and Jane, even remember exactly how I like my coffee. Magnolia is always accommodating, responsive, and quick to help with any questions we have.
This level of genuine hospitality is rare, and it's what keeps us coming back. Thank you to the entire team for making every stay feel so special. We can't wait for our next visit!”
Overall good stay
8/10
Jennifer · solo traveller · 2026-07-19
“At the time of booking, there were no telling the hotel was going through renovations”
Outstanding Hospitality During a Major Renovation
10/10
reuvensh · Couples · 2026-07-18
“We recently stayed at the W San Francisco while celebrating our wedding anniversary, and despite the hotel undergoing significant renovations, we had a truly wonderful experience.
Before our arrival, there was a small communication hiccup, and our anniversary message didn't reach the right people. These things happen, and what impressed us most wasn't the mistake—it was how the team responded once they became aware of it.
The hotel is currently in the midst of a major renovation, which naturally comes with some inconveniences. However, the staff consistently went above and beyond to minimize any disruption and make up for it in every way they could. Their genuine care, generosity, and commitment to guest satisfaction were evident throughout our stay.
Once they learned we were celebrating our anniversary, the team made us feel truly special. The thoughtful touches, warm hospitality, and exceptional professionalism transformed what could have been an ordinary stay into one we'll always remember. Rather than focusing on the temporary inconveniences of the renovation, we left remembering the outstanding people who made us feel so welcome.
The accommodations were comfortable, the service was exceptional, and every interaction with the staff reinforced that they are dedicated to creating memorable experiences—even while navigating a complex renovation project.
Our heartfelt thanks go to everyone who helped make our anniversary so special. You are a credit to the W San Francisco, and your efforts did not go unnoticed.
We left with wonderful memories, and we're excited to return once the renovation is complete to experience the hotel's next chapter. Until then, we can wholeheartedly recommend the W San Francisco to anyone looking for exceptional hospitality and a team that truly cares about its guests.”
