Hotelaholic

San Jose · California

Hotel Valencia Santana Row

355 Santana Row, San Jose, California, 95128

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Upscale Accommodations on Santana Row

  • Spanish-Style Architecture and Dining

    Indulge in the luxurious Spanish-style architecture and upscale dining options at Hotel Valencia. With 2 on-site restaurants and a full-service bar, your culinary desires are sure to be satisfied.

  • Chic Rooms and Rooftop Wine Bar

    Experience comfort in style with 50-inch HDTV, Italian marble bathrooms, and boutique bath amenities. Unwind at the trendy VBar or enjoy panoramic views at Cielo, the rooftop wine bar.

  • Relaxation and Recreation

    Take a dip in the outdoor pool, hit the gym, or explore the vibrant Santana Row. Whether you're here for business or leisure, Hotel Valencia offers the perfect blend of relaxation and excitement.

Book your stay now at Hotel Valencia Santana Row for a truly unforgettable experience.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Excellent food

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

413 reviews
9/ 10
It was near a lot of shops, food and easy access to surrounding shopping
Quentin · couple · 2026-10-12

The guest experience

9.1out of 10
413 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Excellent food

Worth knowing — Cleanliness issues · Unresponsive guest services

How guests scored the stay

  • Location10.0

    Great location in a redeveloped area with high-end shopping and restaurants.

  • Food and Beverage9.8

    Excellent meals enjoyed during the stay.

  • Service9.8

    Staff was friendly and responsive to issues when reported.

  • Value for Money9.2

    Standard quality for this hotel tier, with some redeeming qualities.

  • Amenities8.8

    Great bar and restaurant, looking forward to more dining experiences.

  • Overall Experience8.8

    Disappointing check-in and service experience, but enjoyed food and location.

  • Room Quality8.7

    Rooms were large and comfortable, despite cleanliness issues.

  • Cleanliness7.8

    Issues noted with dirty dishes and clogged sink upon check-in.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.1413 reviews
  • Great stay

    9/10

    Quentin · couple · 2026-10-12

    “It was near a lot of shops, food and easy access to surrounding shopping”

  • Close to our home good for a staycation & will recommend when friends come from out of town

    10/10

    Nanette · solo traveller · 2026-08-18

    “Lovely bright and light - good food too”

  • とても便利なところ

    10/10

    Kimi · couple · 2026-08-18

    “サンタナロウの中にあるホテルだったから、夜遅くまでサンタナロウで過ごせた”

  • Guest review

    10/10

    Robert · couple · 2026-08-18

    “Perfect location very comfortable and clean the entire staff was super helpful and very friendly!!”

  • Great location and comfortable

    10/10

    Lisa · couple · 2026-08-16

    “Great location, clean, comfortable received an upgraded room”

  • Our stay exceeded our expectations!

    10/10

    kelleyf976 · Couples · 2026-07-20

    “Everything about our stay was wonderful and we will always stay here when we visit San Jose. The front desk stay was welcoming and made sure we had everything we wanted. The glass of sangria was especially nice and a great way to start our trip. Scott Dolan went well beyond our expectations helping us at the front desk. Truly, our experience with him and the way he assisted us made the best impression. Highly recommend!”

  • Guest review

    10/10

    Maria D · solo traveller · 2026-07-17

    “Very central located”

  • Great stay. Walk to shops and restaurants in Santana Row

    8/10

    Anastasia · couple · 2026-07-17

    “Great location!”

  • Great location, good property, average service , too expensive for what it offers

    7/10

    Faras · couple · 2026-07-14

    “Location”

  • A lovely experience

    10/10

    Eric · couple · 2026-07-14

    “All great experiences minus the late night room service taking over an hour which we cancelled and weren’t charged Second issue was a friend left her card on file to treat us to breakfast and they charged us at checkout. The staff was great and we had to bring our dog and she was treated well by everyone. Thanks, Eric”

  • First Class San Jose Hotel

    10/10

    richvinrootjr · Couples · 2026-07-13

    “Great property. Great area. Very nice staff. Well appropriated rooms. I will stay here again.”

View all guest reviews

Hotel info and reviews come from third-party sources.