Hotelaholic

San Jose · California

The Westin San Jose

302 South Market Street, San Jose, California, 95113

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in elegance and comfort at The Westin San Jose, where each room features modern decor, contemporary furnishings, and a flat-screen TV.

  • Culinary Delights

    Savor the flavors of Italy at II Fornaio restaurant, offering a delectable a la carte menu for breakfast, lunch, and dinner.

  • Convenience and Amenities

    Stay productive with a 24-hour business center and maintain your fitness routine at the well-equipped gym.

Experience the epitome of luxury and convenience in the heart of downtown San Jose at The Westin San Jose. Book now to elevate your stay!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

56 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Business center
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

672 reviews
7/ 10
Location! Great staff!
Javaneh · couple · 2026-10-12

The guest experience

7.9out of 10
672 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Expensive parking · No breakfast

How guests scored the stay

  • Location9.0

    Noted as a great location close to activities and the convention center.

  • Service8.9

    Consistently described as friendly and helpful, especially during check-in and check-out.

  • Overall Experience8.4

    Despite issues, many mentioned good experiences overall, particularly with staff and location.

  • Room Quality7.9

    Room quality was generally good with complaints about noise and small size.

  • Cleanliness7.5

    Mentioned as clean but overall experiences with noise and parking issues affected perception.

  • Food and Beverage7.5

    Complaints about lack of breakfast and coffee machine issues.

Live guest feedback

Guest reviews

Mixed experiences

50% of 8 recent stays rated 8+

7.9672 reviews
  • It was good stay, mainly cause of location but they need to clean carpets in rooms and hallways

    7/10

    Javaneh · couple · 2026-10-12

    “Location! Great staff!”

  • Easy no stress wonderful rooms. Very accommodating.

    10/10

    Shoshoni · solo traveller · 2026-10-11

    “Clean elegant wonderful staff”

  • Guest review

    8/10

    Ziyech · solo traveller · 2026-07-02

    “청결과 가성비가 다른 곳에 비해 매우 좋았어요”

  • Guest review

    9/10

    Martin N. Bustamante · family with children · 2026-06-29

    “Ubicacion excelente, puedes caminar por Downtown tranquilamente. Personal muy atento y cordial. Las camas muy comodas y grandes, todo muy limpio.”

  • Guest review

    8/10

    Mrs Vader · solo traveller · 2026-06-15

    “Good location”

  • Okay.

    6/10

    Michealangelo · couple · 2026-06-10

    “Location”

  • A fair 3 star hotel at 5 star prices.

    4/10

    Edward · solo traveller · 2026-06-06

    “Location”

  • Disappointing service and unfair charges overshadowed an otherwise pleasant stay.

    4/10

    Lais · couple · 2026-05-29

    “I was disappointed to be charged an additional $40 per day cleaning fee because I was traveling with my service dog. Ironically, the only item that needed to be changed was the duvet, which I specifically requested to be replaced. Despite my request, I was left sleeping with the same duvet for almost an entire week. I also left tips for housekeeping throughout my stay, yet the duvet was never changed. As someone traveling with a well-behaved service dog, I expected better service and a more reasonable approach to cleanliness and guest care.”

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Hotel info and reviews come from third-party sources.