Hotelaholic

Santa Cruz · California

Hilton Santa Cruz Scotts Valley

6001 La Madrona Drive, Santa Cruz, California, 95060

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in spacious guestrooms and suites at Hilton Santa Cruz-Scotts Valley, complete with unique amenities like free Wi-Fi, microwaves, and refrigerators for a comfortable stay.

  • Relaxing Facilities

    Unwind by the outdoor pool or stay active at the well-equipped fitness centre featuring Precor equipment. For business needs, take advantage of the 24-hour business centre to stay productive during your stay.

  • Delectable Dining Options

    Savor traditional California cuisine at Stonehouse Bar & Grill, conveniently located on-site for breakfast, lunch, and dinner. Enjoy a culinary experience without leaving the hotel premises.

Book your stay at Hilton Santa Cruz-Scotts Valley for a perfect blend of comfort, convenience, and culinary delights.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good location

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Safety deposit box
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

1,225 reviews
9/ 10
Very good.
Paul · couple · 2026-10-24

The guest experience

7.9out of 10
1225 verified reviews

Loved most

  • Friendly staff
  • Good location

Worth knowing — Cleanliness issues · High pricing for amenities

How guests scored the stay

  • Location9.1

    Excellent location with easy access to various areas.

  • Service9.1

    Staff were friendly and helpful throughout.

  • Overall Experience9.1

    Overall enjoyable stay despite some issues.

  • Amenities8.1

    Facilities were present but some needed improvement.

  • Room Quality7.6

    Rooms were decent but had some maintenance issues.

  • Value for Money7.1

    Prices felt high given the quality of food and some facilities.

Live guest feedback

Guest reviews

Mixed experiences

54% of 13 recent stays rated 8+

7.91225 reviews
  • Very nice room but intermittent noise in room 225 was very annoying!

    9/10

    Paul · couple · 2026-10-24

    “Very good.”

  • Very average. Won’t be back. Not Hilton standards.

    7/10

    Randy · family with children · 2026-10-22

    “Staff & cleanliness were excellent.”

  • So beautiful and friendly

    10/10

    Michael · couple · 2026-10-21

    “Beautiful setting with the mountains and trees and staff”

  • I don’t return again at this hotel

    10/10

    alejandro · couple · 2026-10-16

    “Close to Santa Cruz”

  • Bueno 👍

    10/10

    Job · solo traveller · 2026-10-16

    “Si amplía muy buena”

  • Should have been maintained every day to ensure everything was working properly.

    5/10

    Angela · solo traveller · 2026-10-15

    “Pretty view and clean.”

  • Guest review

    7/10

    Sara · couple · 2026-10-11

    “Location was pretty! Overall hotel room was nice.”

  • A great feeling of peace and comfort while staying 1 night. Balcony looking into the trees was the winner ticket for me.

    10/10

    Tracy · family with children · 2026-10-11

    “Location is excellent and staff ( front desk ) very friendly. Very accommodating. Enjoyed my stay.”

  • How can you charge Hilton prices and not have house keeping services everyday? We stayed six nights and not once were ou

    3/10

    Hope · extended group · 2026-09-19

    “The staff were somewhat helpful or at least tried to be.”

  • Guest review

    9/10

    sharon · couple · 2026-09-13

    “It was very nice, lovely clean room with a great comfortable bed”

  • It was awful, the temperature inside was 60 degree, the staff said that engineer will come and fix it but no one came, n

    1/10

    Vladislav · couple · 2026-09-13

    “Outside looking very good”

  • Great

    8/10

    Guadalupe · family with children · 2026-09-08

    “Clean, friendly staff, and quiet area”

  • Bookings .com canceled our reservation

    1/10

    Linda · solo traveller · 2026-08-27

    “Nothing!!! Our reservation was cancelled when we arrived by Bookings .com”

View all guest reviews

Hotel info and reviews come from third-party sources.