Indulge in the comfort of AC Hotel by Marriott Santa Rosa Sonoma Wine Country, offering free bikes to explore the picturesque surroundings, a fitness center to stay active, and a shared lounge to relax in style.
Culinary Delights and Business Convenience
Savor delectable meals at the on-site restaurant, utilize the business area for work needs, and unwind at the in-house bar. With a buffet or à la carte breakfast available, your culinary desires are sure to be satisfied.
Book now for an unforgettable experience at AC Hotel by Marriott Santa Rosa Sonoma Wine Country.
✦HAPPI HIGHLIGHTS
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Cleanliness
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Location
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Amenities
At the hotel
Popular amenities
62 listed
24-hour front desk
Air conditioning
Allergy-free room
ATM/cash machine on site
Auditory guidance
Bar
Board games/puzzles
Breakfast takeaway containers
Broadcast Live sport events
Business center
View all amenities
Dining & drinks
Delivered food - securely covered
Fruits
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Golf course
Outdoor furniture
Rooms & comfort
CCTV in common areas
CCTV outside property
Emergency cord in bathroom
Heating
Lower bathroom sink
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Wheelchair accessible
Guest services
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Services & essentials
Cashless payment available
Electric vehicle charging station
Free WiFi
Happy hour
Higher level toilet
Key card access
Non-smoking throughout
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
313 reviews
9/ 10
Good hotel. Good breakfast.
Yuriy · family with children · 2026-10-21
The guest experience
8.3out of 10 313 verified reviews
Loved most
Cleanliness
Location
Amenities
Food and Beverage
Worth knowing — Service · Room Quality · Cleanliness
How guests scored the stay
Location8.8
The hotel is conveniently located near shopping, food, and local attractions.
Food and Beverage8.8
Breakfast quality received positive remarks from guests.
Amenities8.8
Amenities such as breakfast and gym were well received, despite some limitations.
Value for Money8.7
Generally perceived as good value based on location and amenities.
Overall Experience8.2
Overall experiences varied, with some positive aspects but notable negative encounters.
Cleanliness7.8
While generally noted as clean, there were reports of unclean rooms upon arrival.
Service7.7
Management issues and lack of response to problems were noted, impacting the overall service quality.
Room Quality7.7
Rooms praised for modern design, but reports of flooding and cleanliness issues affected impressions.
Live guest feedback
Guest reviews
Mixed experiences
50% of 14 recent stays rated 8+
8.3313 reviews
Guest review
9/10
Yuriy · family with children · 2026-10-21
“Good hotel. Good breakfast.”
Really liked the vibe of the hotel and the staff. Would like to stay longer and enjoy the facilities and the surrounding
9/10
Douglas · couple · 2026-10-12
“Location is nice, the facility is clean and has a nice ambiance.”
Guest review
10/10
Erin · couple · 2026-08-27
“Very kind staff! We had our small dog with us and they went above and beyond to be welcoming and kind. Thank you!”
Guest review
8/10
Kevin · couple · 2026-08-23
“Close to many restaurants”
Very clean, great location, friendly environment and welcoming.
9/10
Isabel · extended group · 2026-07-06
“Extremely welcoming, very friendly and receptionist very professional and helpful.”
I am always returning to AC after checking others
8/10
Eyal · solo traveller · 2026-06-26
“Good location with many food options around, city parking free after 18:00, nice gym and good breakfast. The hotel has a bar.”
AC Hotel by Marriott Santa Rosa Deeply Disturbing Experience:
2/10
Jet204111 · Couples · 2026-06-09
“Unlawful Room Entry, Humiliation by Staff
I stayed two nights at this property, prepaid through Priceline, without any issues. On the morning of checkout I proactively booked and prepaid an additional night through Priceline, over $175 for a Friday night, specifically so I could remain in good standing and continue my stay without interruption.
I called the front desk to let them know I had extended and asked whether I could remain in the same room. The agent said she would call me back. I never received that call.
Approximately one hour later, while I was in the bathroom without my pants on, there was violent pounding on my door, loud enough to suggest an emergency. Before I could respond, the door was forced open. Three hotel staff members were standing in the doorway. When one of them saw that I was not dressed, she did not stop or step back. She pushed into the room, loudly demanding I be escorted out.
I was then escorted downstairs in front of other guests and lectured about checkout time, as if I were unaware, despite having just paid $175+ for that exact night. The staff member handling the situation was apparently not aware I had already paid for the night, which means this entire confrontation was the result of an internal communication failure, not anything I did wrong.
When I became upset, reasonably so, given I had just been physically removed from a room I legally paid for while partially undressed, I was told to leave the property entirely and to seek a refund through Priceline.
There was no phone call, no knock-and-wait, no basic courtesy. Three employees were dispatched to physically confront a solo guest who had done nothing wrong.
The dignity and privacy of a paying customer were completely disregarded.
I am pursuing a full refundM and have filed complaints with Marriott corporate, the BBB, and am exploring legal options under California law.
Do not stay here if you expect your reservation to be honored or your basic dignity to be respected.”
Nearly an Hour Late for Check-In and No Apology
4/10
W8084QXryanc · Family · 2026-06-06
“Unfortunately, our stay got off to a disappointing start.
The hotel’s published check-in time is 4:00 PM, but our room was not ready until approximately 5:00PM. While delays can happen at any hotel, what was most frustrating was the complete lack of meaningful communication or service recovery from management.
When a guest is waiting nearly an hour past check-in, a sincere apology, regular updates, or some gesture acknowledging the inconvenience would go a long way. Instead, the response felt indifferent and dismissive. The manager, Lynette, offered little empathy and made no effort to address the situation beyond simply informing us when the room was eventually available.
The delay itself was inconvenient, but the lack of hospitality and accountability is what left the negative impression. As a Marriott Bonvoy Gold member, I wasn’t looking for special treatment. I simply expected the room to be available at the advertised check-in time, or for management to take ownership when that didn’t happen.
Hopefully this was an isolated incident, but based on our experience, the hotel’s handling of guest service fell well below expectations.”
OK but may not get what you pay for
6/10
micah114 · Friends getaway · 2026-05-27
“Hotel location is good ...able to walk to multiple restaurants. Staff was friendly. However, I booked and paid more to get a terrace room but did not get one. Checked in at 4 and was told they had no terrace rooms and since I booked thru a 3rd party there was nothing to be honored.”
Die Fotos sahen gut aus, es war aber kein erholsamer Aufenthalt aufgrund der lauten Klimaanlage.
6/10
Tobias · extended group · 2026-05-11
“Die Lage war okay.”
I will not return nor recommend
6/10
Ana Carolina · family with children · 2026-05-05
“Good beds and good space in the rooms.”
Wonderful staying
10/10
Arelia · couple · 2026-05-04
“Services at Valet parking, our Tesla was charged and ready to return home!”
couldnt sleep due to noise AC Unit Fan
4/10
Alvarado · family with children · 2026-05-04
“Staff is fantastic, courteus, and willing to help.”
Guest review
7/10
Melissa · solo traveller · 2026-04-28
“It was a clean, newer property and the staff was excellent!”
