Hotelaholic

Santa Rosa · California

The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel

3421 Cleveland Ave, Santa Rosa, California, 95403

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location and Amenities

    The Sandman Hotel, centrally situated in Sonoma County and close to Luther Burbank Event Center, offers free parking, an outdoor pool, hot tub, and a fitness centre. Enjoy a daily continental breakfast and free Wi-Fi in all rooms.

  • Comfortable Accommodations

    Each room at the Sandman Hotel includes a flat-screen TV, cable channels, air-conditioning, a microwave, refrigerator, and coffee machine for your convenience.

  • Guest-Friendly Services

    Benefit from a 24-hour reception, guest launderette, and on-site vending machines. Explore nearby dining options, wineries like Siduri Wines & Novy Family Winery, and attractions such as Charles M Schulz Museum.

Experience comfort and convenience at Sandman Hotel - book your stay now!

HAPPI HIGHLIGHTS

  • Quietness

  • Good Breakfast

At the hotel

Popular amenities

60 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Board games/puzzles
  • Broadcast Live sport events
  • Business center
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fence around pool
  • Heated pool
  • Hot tub/Jacuzzi
  • Outdoor pool
  • Pool bar
  • Swimming pool

Dining & drinks

  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Invoice provided
  • Laundry washed per local authority guidelines
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Picnic area
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

1,224 reviews
2/ 10
Location
Thibaut · solo traveller · 2026-10-19

The guest experience

8.2out of 10
1224 verified reviews

Loved most

  • Quietness
  • Good Breakfast

Worth knowing — Noise · Unhelpful Staff

How guests scored the stay

  • Location8.7

    Guests appreciated the proximity to various locations and the tranquil surroundings.

  • Amenities8.7

    Amenities like the pool and breakfast were highlighted positively.

  • Service8.6

    Some guests found staff friendly, though there were some reports of unhelpfulness.

  • Overall Experience8.6

    Mixed experiences noted, but overall many enjoyed their stay.

  • Food and Beverage8.2

    Breakfast was mostly appreciated, but some guests desired more options.

  • Value for Money8.1

    General sentiment was that the hotel provides good value, despite some issues.

  • Cleanliness7.7

    Several reviews mentioned unclean floors and noise issues.

  • Room Quality7.1

    Concerns about outdated rooms and lumpy beds were noted.

Live guest feedback

Guest reviews

Mixed experiences

63% of 8 recent stays rated 8+

8.21224 reviews
  • Won’t come back.

    2/10

    Thibaut · solo traveller · 2026-10-19

    “Location”

  • Guest review

    10/10

    RAYMOND · couple · 2026-10-13

    “For a motel that accepts pets it was nice that there was no smell of pets. Be aware that there is an added pet fee. We got charged over $60 for our 2 cats for one night. The place was clean and a cooked breakfast of eggs, sausage, potatoes etc, was a nice bonus. Good location, you could walk to restaurants and Trader Joe's.”

  • most def coming back

    10/10

    Yahire · couple · 2026-10-10

    “very clean and staff was great”

  • Guest review

    10/10

    Wingo · solo traveller · 2026-09-18

    “Alles war sehr schön, sauber und - ein tolled Schwimmbad!”

  • Guest review

    8/10

    Graham · solo traveller · 2026-09-17

    “Staff were fantastic and helped me get a kettle for my food. Perfect place to stay on a motorcycle ride and kick your boots off. There’s a great brewery near by as well worth checking out.”

  • Guest review

    10/10

    Alan · couple · 2026-09-16

    “Close to medical clinic. Clean, comfortable. Arrived late, left early.”

  • ANTS

    2/10

    Erica · extended group · 2026-09-15

    “Returned in the evening to find an army of ants. Also saw ants on kitchenette and bathroom counters, shower, chairs, nightstand, and one on my back. Informed management (with pics) and was given an apology and appreciation for a good review. No offer of compensation or indication any action would be taken.”

  • Guest review

    6/10

    gilian · couple · 2026-09-14

    “The room, the pool, the location. The pool bartender was great--very welcoming.”

View all guest reviews

Hotel info and reviews come from third-party sources.