Located in the heart of Denver, Thompson Denver, part of Hyatt offers modern amenities and easy access to popular attractions.
Luxurious Accommodations
Each air-conditioned room features a flat-screen TV, safety deposit box, and private bathroom with complimentary toiletries. Some rooms offer stunning city views, ensuring a comfortable stay for all guests.
Dining Options
Indulge in a variety of culinary delights at the on-site restaurant, serving American and French cuisine. Special dietary requests can be accommodated, including vegetarian, dairy-free, and vegan options.
Experience the best of Denver at Thompson Denver, part of Hyatt. Book your stay now for a memorable and convenient visit.
✦HAPPI HIGHLIGHTS
✦
Helpful staff
✦
Special treats for occasions
At the hotel
Popular amenities
65 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Allergy-free room
ATM/cash machine on site
Bar
Board games/puzzles
Breakfast in the room
Breakfast takeaway containers
View all amenities
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Valet parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry washed per local authority guidelines
Meeting/banquet facilities
Pet bowls
Pets allowed
Services & essentials
Cashless payment available
Daily housekeeping
Electric vehicle charging station
Face masks for guests available
Free WiFi
Grocery deliveries
Happy hour
Key card access
Mobile app for room service
Non-smoking throughout
Room service
Toilet with grab rails
WiFi available
Review in focus
618 reviews
10/ 10
Hotel is exceptional. Room was spacious and had everything I needed. Staff were amazing. Great downtown location for our business meetings.
FIONA · extended group · 2026-10-17
The guest experience
9.0out of 10 618 verified reviews
Loved most
Helpful staff
Special treats for occasions
Worth knowing — Cold room service · Check-in delays
How guests scored the stay
Location9.8
No specific comments but implied good by the surrounding amenities and downtown presence.
Amenities9.8
The hotel provided nice treats and excellent bar/restaurant offerings.
Overall Experience9.8
Despite some issues, reviews highlight memorable experiences and special attention for occasions.
Service9.3
Most reviews noted helpful staff and good service, but some encountered issues at check-in.
Room Quality8.8
Rooms were generally nice, although one had chemical fume odor and another had heater issues.
Value for Money8.8
Some comments on high prices and issues with room quality.
Cleanliness8.3
There were complaints about the bathroom being cold, ill-designed, and a dusty lamp in the room.
Food and Beverage7.8
Food service complaints about cold food and a poor room service experience.
Live guest feedback
Guest reviews
Mixed experiences
87% of 15 recent stays rated 8+
9.0618 reviews
Excellent Property with Great Downtown Location
10/10
FIONA · extended group · 2026-10-17
“Hotel is exceptional. Room was spacious and had everything I needed. Staff were amazing. Great downtown location for our business meetings.”
Guest review
9/10
Marcia · couple · 2026-10-10
“Great accommodation, convenient location.”
Sleepless
1/10
Albert · solo traveller · 2026-09-05
“Light kept turning in by itself.
Night 1: I was able to sleep at 2 AM after they came and disconnected the light. (Tech was busy fixing the elevator that didn’t work either)
Night 2: Supposedly the light had been fixed, it wasn’t. Was able to sleep at 12 after they came and disconnected the light again.
Night 3: Light was disconnected though the clicking continued + an added bonus of disconnecting the night light just in case. Woke up at 3, went to the bathroom blind, on my way back to the bed, I kicked the base of the bed with my shin, just a little blood, not too much. Couldn’t get back to sleep.
I was there for work (CEDIA EXPO), I’d stayed at your hotel the 2 previous years. Think this was my last.
3 in rested nights.
Terrible.”
Amazing hotel. Top notch.
10/10
Michael · couple · 2026-08-13
“Great location. Super clean.”
Great stay at the Thompson
10/10
221DianaE · NONE · 2026-08-07
“Nice and comfortable hotel. Excellent service and food. We were comfortable in our hotel room. The Thompson is in a good location to walk to all the sites and it is also right next to the free 16th Street shuttle.”
TV Issue
8/10
469imank · NONE · 2026-08-06
“In my experience with this class of hotel, boutique properties consistently have a technician available to troubleshoot TV and Wi-Fi issues for guests. I was surprised to be told I would need to wait until the next morning for someone to address the casting issue on my TV. To make matters worse, no one ever arrived to fix it, and I checked out the following morning with the issue completely unresolved.”
Warm, welcoming, comfortable.
10/10
darsanal2026 · NONE · 2026-08-05
“The staff was excellent, attentive, and friendly. The little touches, like the greeting mats in the elevators and the bubbly offered at check in, were welcoming. Loved our stay overall!”
Incredible stay at the Thompson!
10/10
aliciasZ5239PJ · NONE · 2026-07-30
“We stayed at the The Thompson for four nights and had a fabulous time. It was so easy to walk to Larimer Square, Ball Arena, and Union Station. We loved the spacious lobby with lots of couches and places to relax, and we were so impressed by the food that we ate most meals at the hotel!”
Great stay!
10/10
Kawika05 · NONE · 2026-07-21
“This is an outstanding hotel! Great customer service the location is excellent and within proximity to many places to eat or simply take a walk.
The rates were extremely reasonable and left me wishing that I had stayed a bit longer. I was only there for an event over a two-day period and then I came back home. I will say with no hesitation that when coming back to Denver this is the only hotel that I will stay at.”
The Most Disappointing Luxury Hotel Stay I've Had
2/10
juliefL1476RK · Family · 2026-07-20
“I chose the Thompson Denver because of Hyatt's luxury reputation and expected a premium experience. Instead, this was the worst hotel stay I've had in years.
From check-in, hospitality was nonexistent. We weren't greeted, and the front desk interaction consisted of little more than "Mmmhmm...name?" I also chose this hotel because it advertises itself as upscale and dog-friendly, yet no one acknowledged my dog or offered any of the advertised pet amenities.
Our room smelled like urine, the HVAC never cooled despite being set to 63°, and the hotel had no fans available, forcing us to buy one ourselves. The shower had almost no hot water or water pressure. We also learned the room required leaving a key card in the wall to keep the power on, which is incredibly inconvenient when traveling with a pet. We met several other families walking the halls because their rooms were just as hot.
Service throughout the hotel was consistently poor. A soda at the bar took over 10 minutes while the bar was nearly empty. The advertised Social Club wasn't available to guests, and inquiries about the restaurant were met with indifference.
The most disturbing part came at checkout when a man made vile, explicit comments to me outside valet before walking into the hotel bar. My son immediately alerted staff, who did nothing until he confronted them a second time after becoming physically ill from the incident. Even then, no one checked on me or made any effort to ensure my safety.
As someone who builds hotels for a living, I understand that problems happen. Luxury hospitality is defined by how those problems are handled—and this hotel failed at every opportunity. Spend your money elsewhere.”
Great luxury hotel
10/10
383marko · NONE · 2026-07-04
“Fantastic restaurant Food and service was first class. Rooms had high end finishes. and the hotel was in a great location”
vast, moody poetry translated into stone, timber, and glass
10/10
KevinJayKinsella · Solo travel · 2026-06-30
“The American West has always been a landscape of quiet, sharp edges—a place where the sky pulls back to reveal something massive and indifferent, and where the light at dusk turns the color of old flint. To step inside The Thompson Denver is to feel that vast, moody poetry translated into stone, timber, and glass. It captures the exact, melancholic cool of Colorado, a state that balances the weight of the old peaks with the crisp, mid-century sharpness of modern design. The Thompson understands this aesthetic better than anyone else. It avoids the tired, predictable traps of alpine kitsch, choosing instead a palette that feels like a crisp dusk in the foothills—deep, shadowy, and utterly grounded. It is a space designed for the modern drifter who appreciates both the bite of the mountain air and the comfort of a flawless leather chair.
The true soul of a place, however, is not found in the architecture, but in the people who anchor it. At the front desk, Mina was an absolute revelation. She possessed that rare, quiet competence that feels almost mythic, anticipating my needs before they had even fully formed in my mind. With professional grace and a warm, genuine friendliness, Mina guided me through a myriad of discounts and complimentary experiences that elevated the entire stay. Among these unexpected privileges were complimentary day passes to the nearby Athletic Club, a phenomenal facility located just a few blocks away, right next door to The Ritz-Carlton, which provided the perfect, vigorous counterpoint to the hotel's relaxed luxury.
Mina and the rest of the team worked a quiet magic, upgrading me to a beautiful corner room on the tenth floor. Standing in that room, one is instantly struck by the cinematic gravity of the space. With those gigantic, floor-to-ceiling windows allowing the Denver skyline to melt directly into the stunning, dark-hued room, I felt a bit like Michael Fassbender in the movie Shame—brooding, hyper-stylish, and entirely exposed to the seductive pulse of the city below. The room itself was anchored in sensory perfection, down to the choice of bath products. Providing D.S. and Durga Bowmakers amenities is a masterstroke; that rich scent of mahogany, walnut, and worn violin varnish perfectly mirrors the hotel's dark, intellectual Western aesthetic. Watching the shadows stretch across the Front Range while enveloped in that rich, woody aroma felt like watching a classic piece of Western literature unfold in real-time. The Thompson Denver does not just offer a place to sleep; it offers a vantage point over the great expanse, curated with a brilliant, moody sophistication.”
kinda great
10/10
JonathanE225 · NONE · 2026-06-25
“Hotel staff, restaurant, room cleanliness, and location were all great. Block from comedy works, 30 minutes from Red Rocks. Valet was slow.”
Great location and staff, but not a $500/night experience.
8/10
EricB0909 · Family · 2026-06-21
“The Thompson Hyatt in Denver has a fantastic location in LoDo, right by Larimer Square. The staff were very friendly, welcoming, and eager to help, and the room was very clean, which we appreciated.
That said, the room itself was very small, and the beds and pillows were among the most uncomfortable we’ve experienced. For a hotel charging over $500 per night, the sleep experience really should be much better.
We also ran into an issue trying to rent a movie because the hotel apparently lost its DirecTV contract. Thankfully, we were able to stream from my phone, but it was still surprising for a hotel at this price point. There is also no pool and not much in the way of amenities.
And then there’s the “destination fee.” Since they can’t really justify a resort fee or amenity fee, this appears to be their version of one. What exactly is a destination fee? By definition, if I’m staying at your hotel, it’s already part of my destination. Hotel fees in general have gotten completely out of control, and this one felt especially bogus.
Overall, the location, staff, and cleanliness were excellent and almost bring this property into 5-star territory. Unfortunately, the uncomfortable beds and pillows, lack of amenities, and blatant extra fees keep it from being a top-tier experience. For the price, I expected much more. It felt a bit like a La Quinta with a great location and very nice staff.”
Delightful stay! Especially loved Chez Maggy and Server, Bailey.
10/10
tirahoward · NONE · 2026-06-20
“We stayed at the Thompson on a quick trip to Denver for pleasure, and thoroughly enjoyed ourselves. The hotel is lovely and comfortable. We were wowed by the food at Chez Maggy, and our server, Bailey, was incredible! We weren't really upgraded with my Globalist status, so maybe don't expect that, but the breakfast was great! Looking forward to a return visit.”
