Personalized Butler Assistance and 24-Hour Business Services
Experience unparalleled service with round-the-clock butler assistance and business services, ensuring all your needs are met promptly and efficiently.
State-of-the-Art Technological Amenities
Indulge in luxury with 32-inch LCD TVs, Bose iPod docking stations, and plush bedding with Pratesi linens and down duvets. Pamper yourself with exclusive Reméde bath products and enjoy refreshments from the fully stocked minibar.
Prime Location Near the White House
Immerse yourself in the historic charm of Washington, D.C. as you stay just 2 blocks away from the iconic White House. Explore the city with ease and return to a haven of sophistication and comfort at the St. Regis Washington D.C. Hotel.
and elevate your travel experience to new heights.
✦HAPPI HIGHLIGHTS
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Good location and design
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Some initial service interactions were positive
At the hotel
Popular amenities
64 listed
24-hour front desk
Access to health care professionals
Accessible parking
Air conditioning
Allergy-free room
Babysitting/child services
Bar
Breakfast in the room
Breakfast takeaway containers
Business center
View all amenities
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Fitness & outdoors
Fitness center
Terrace
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Valet parking
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Private check-in/check-out
Tour desk
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Electric vehicle charging station
Face masks for guests available
Family rooms
Free WiFi
Mobile app for room service
Non-smoking throughout
Room service
Thermometers for guests provided by property
WiFi available
Review in focus
228 reviews
8/ 10
Everything was fine and clean. Breakfast is great.
Lilit · solo traveller · 2026-08-16
The guest experience
9.0out of 10 228 verified reviews
Loved most
Good location and design
Some initial service interactions were positive
Worth knowing — Poor room quality · Unresponsive service team · Limited amenities and food options
How guests scored the stay
Service10.0
Initial service experience was good, but there were significant issues with responsiveness and follow-up.
Location10.0
The position and design downstairs were praised, indicating a good location.
Food and Beverage9.8
Breakfast options were limited and there were extra charges for modifications.
Overall Experience9.3
Overall experience was disappointing, as the expectations were not met.
Cleanliness8.8
The room stank of cigarettes and appeared cheaply decorated, indicating poor cleanliness.
Amenities8.8
The amenities were noted as cheap and lacking, such as the absence of a kettle and quality products.
Room Quality7.8
The room was small, minimally decorated, and not up to 5-star standards.
Value for Money7.8
With a high price point and poor quality, the value for money was deemed very low.
Live guest feedback
Guest reviews
Mixed experiences
62% of 13 recent stays rated 8+
9.0228 reviews
Guest review
8/10
Lilit · solo traveller · 2026-08-16
“Everything was fine and clean. Breakfast is great.”
Unmatched Luxury
10/10
KCon55 · Business · 2026-07-31
“The grandeur, legacy, and standard of excellence at The St. Regis Washington, DC demonstrate why this historic property continues to dominate the luxury market in the District. Located just steps from The White House, the property proudly celebrates its 100th anniversary this year, welcoming guests with an ornate and beautiful lobby.
The service and cleanliness here is truly unparalleled, and the rooms have been recently refurbished with a light, bright color palette with modern touches. All rooms and suites offer ample size and storage space for parties of any size.
The dining at Alhambra is a highlight of any visit, and the St. Regis Bar remains one of the premier places to see and be seen in DC.
The St. Regis Washington, DC consistently elevates luxury and hospitality. Its consistent excellence in service, warm interactions, and proactive anticipation of guest needs truly define it as a 5-star property. This place is meant to be a "home away from home."”
Good choice
10/10
ziegerma · Couples · 2026-07-26
“Thank you St. Regis (again) for a wonderful stay with you. Your attention to detail and high quality of service is reliable. We stayed with our dog and you were very welcoming. I am a lifetime Titanium member and always appreciate your hospitality.”
Good city hotel
10/10
Greenisland3 · Family · 2026-07-20
“Lovely hotel, we stayed in club level and it was excellent.”
Guest review
10/10
Gabriel · solo traveller · 2026-06-02
“The location is top”
Disappointed
6/10
williamcN4488AG · Couples · 2026-06-01
“I want to share honest feedback as a loyal Marriott Bonvoy member of many years.
We booked the St. Regis Washington, D.C. for my wife's birthday and paid using points I've accumulated over a long time. After a genuinely rough trip in — cancelled trains and a four-hour Uber from New Jersey — we were looking forward to relaxing with a drink at the hotel bar, which is one of the signature draws of a property like this.
No one told us at booking, at check-in, or at any point that the only bar would be closed to hotel guests for the entire evening (a Friday night) due to a private event. We discovered it only when we went down expecting to be served. The alternative offered was drinks in the restaurant, which was empty and had none of the ambiance we'd hoped for.
The hotel tried to contact us after the fact (I'm sure to try and buy us off with some small gift)...but that isn't the point. I'm not writing this looking for compensation. I'm writing because I expected more from this brand, and because spending years of hard-earned points on a stay that fell this short of expectations is genuinely disappointing. For a five-star hotel to buy out its only bar on a Friday night and fail to give in-house guests any advance notice reflects a basic breakdown in guest communication that I didn't expect from the St. Regis. It's borderline dishonest NOT to tell guests in advance that the only bar in the hotel will be closed for a private event and guests won't be able to access it. I hope it's something the property takes seriously.”
Nice Option Downtown
8/10
JLS102704 · Couples · 2026-05-10
“Very nice hotel. If I could do 4.5 I would. Room was good size, clean, and well appointed. Staff was attentive and friendly. Only complaint was the tiny gym. For a hotel at this price point and overall quality, they need to find more space for a gym. There were only 3 of us in it and we were bumping into each other.”
Three and a Half stars at best, not even close to five stars, St Regis is slipping!
2/10
HappyTime5151 · Business · 2026-05-06
“This hotel has been on a steady decline for years, and now it really shows. Rooms (over $700 per night) have been renovated very cheaply, and the decor does not match the overall theme of the lobby, very odd. Marriott has really run their hotels into the ground, especially St Regis and Ritz Carlton Hotels which were at one time, top notch luxury and service, well....not anymore....sad to see the decline of this once great hotel.”
Position idéale. Beaucoup beaucoup trop cher.
7/10
Jérémie · couple · 2026-04-30
“L’emplacement”
Exceptionally disappointing, even more so at their ridiculous pricing
2/10
Travellerwithoutname · Business · 2026-04-17
“Probably once the most appalling hotel experiences in years. I could hear everybody speaking and walking in the hallway, doors slamming shut all night from my $1150 a night room. The wall and my bed shook when the people in the room next door shut their doors and I was woken at 0700 by excessive moaning from the woman in the room next to me. The Amex breakfast included for 2 was not enough to cover breakfast for one, they charged $150 printing fee for 2 PPTs to be printed which is great example of the excessive pricing at this hotel. My bathroom was so small that I didn’t even have a spot for my toiletries bag, the show head was tiny and the toilet so low I could hardly get up. The hotel has no amenities (no gym, no spa, no pool). There was no tea making in my room and the paper cups (no real cups) for the coffee machine were too big to even fit…
I will never return to this St Regis, and likely drop the St Regis brand from my hotel selection. At these prices everything should be perfect.
I am simply still stunned from the whole experience.”
Consistently deploy your cleaning check point list.
5/10
Fenimore · couple · 2026-03-25
“The restaurant and bar. The front desk staff.”
Agradable
8/10
carlos · solo traveller · 2026-03-23
“Ubicación , el personal muy atento , ambiente agradable”
