Hotelaholic

Jacksonville · Florida

Marriott Jacksonville Downtown

245 Water St, Jacksonville, Florida, 32202

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience comfort and style at Marriott Jacksonville Downtown Hotel, located just steps away from Times-Union Center for the Performing Arts. Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, Keurig® coffee machine, and a work desk.

  • Convenient Facilities

    Enjoy complimentary WiFi and access to a fitness centre, business centre, and concierge services available 24/7. Stay productive with a work-friendly environment and stay informed with free newspapers provided during your stay.

  • Gourmet Dining Options

    Indulge in delicious modern American cuisine at Juliette's Bistro, offering meals throughout the day. Unwind at the on-site coffee bar or JBar for a relaxing drink. Explore nearby attractions like Jacksonville Landing and EverBank Field, just minutes away from the hotel.

Book your stay now and elevate your travel experience at Marriott Jacksonville Downtown Hotel.

HAPPI HIGHLIGHTS

  • Great service

  • Excellent location

  • Comfortable rooms

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Cashless payment available
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • WiFi available

Review in focus

898 reviews
9/ 10
Close and convenient to the event I attended.
Jarvis · couple · 2026-10-19

The guest experience

8.4out of 10
898 verified reviews

Loved most

  • Great service
  • Excellent location
  • Comfortable rooms
  • Good food

Worth knowing — Cleanliness issues · Mixed management experience

How guests scored the stay

  • Location9.1

    Great location praised in several reviews.

  • Food and Beverage9.0

    High praise for dining options and quality of food.

  • Service9.0

    Outstanding service by staff, particularly highlighted in multiple reviews.

  • Overall Experience8.5

    Overall satisfactory experiences with highlighted areas for improvement.

  • Value for Money8.5

    General consensus of value for money was good despite some issues.

  • Amenities8.0

    Amenities available included a restaurant and bar, with mixed feedback.

  • Room Quality8.0

    Rooms noted as clean and comfortable, with some minor issues.

  • Cleanliness7.0

    Negative mentions of room cleanliness noted in reviews.

Live guest feedback

Guest reviews

Mixed experiences

50% of 8 recent stays rated 8+

8.4898 reviews
  • Great quality for the price

    9/10

    Jarvis · couple · 2026-10-19

    “Close and convenient to the event I attended.”

  • Me and my boyfriend really enjoyed the comfort of the room the shower was very nice and relaxing and the staff was very

    9/10

    X_x Eclipse x_X · couple · 2026-10-18

    “It was very fancy for the price and location, I really enjoyed my stay and If I could have stayed longer I would have”

  • Guest review

    6/10

    Susana · couple · 2026-10-13

    “Staff were helpful and very pleasant.”

  • My stay was quiet and peaceful.

    10/10

    Allana · couple · 2026-09-13

    “I was at the hotel to get ready for my wedding. It had spacious room and was very quiet. The staff was so kind and welcoming.”

  • I made the best of it, but it could have been better.

    5/10

    Ard · extended group · 2026-09-13

    “The convenience of the the location. I was there for a show at the venue across the street.”

  • If you are coming for a Jaguars game, this is the perfect stay for the night

    7/10

    Bartnicka · couple · 2026-09-09

    “The location was excellent and everything was very clean and updated.”

  • Nate ricks

    10/10

    yvanc758 · Solo travel · 2026-08-09

    “Nate from Valet was amazing, and made sure the vehicle was well kept, and always available quickly which is a huge plus in my line of work. 10/10”

  • Do Not book save your money or find another property

    1/10

    Antonio · couple · 2026-08-06

    “Nothing- I use to love the property when it was the Omni”

View all guest reviews

Hotel info and reviews come from third-party sources.