Hotelaholic

Key West · Florida

Pier House Resort & Spa

1 Duval St, Key West, Florida, 33040

9.0 Wonderful233 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa

    Indulge in massages, facials, and body treatments at our full-service spa for the ultimate relaxation experience.

  • Recreational Amenities

    Unwind at our private beach, health club, and outdoor pool, then enjoy a refreshing drink at the beach bar or one of our two bars/lounges.

  • Convenience and Comfort

    Take advantage of amenities such as a restaurant, room service, and a business center, all while staying in beautifully decorated guestrooms.

Book your stay at Pier House Resort & Spa and experience the perfect blend of luxury and relaxation in Key West!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Banquet hall
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bicycle rentals nearby
  • Braille or raised signage
View all amenities

Pools & wellness

  • Fence around pool
  • Full-service spa
  • Pool hoist on site
  • Pool sun loungers
  • Pool umbrellas
  • Steam room
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Dining & drinks

  • Breakfast available (surcharge)
  • Food and water bowls
  • Snack bar/deli
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Garden
  • Golf lessons available nearby
  • Golfing nearby
  • On private beach
  • Outdoor furniture
  • Terrace

Safety & cleanliness

  • Health club
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • No accessible shuttle
  • Self parking (surcharge)
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Ecotours nearby
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Meeting rooms
  • Safe-deposit box at front desk

Services & essentials

  • Conference space
  • Housekeeping on request
  • Kayaking nearby
  • Parasailing nearby
  • Personal motor watercraft nearby
  • Porter/bellhop
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Stair-free path to entrance
  • Water skiing nearby
  • Wedding services
  • Well-lit path to entrance

Review in focus

233 reviews
10/ 10
This was a great place. We will return.
Lora · partner · 2025-10-11

The guest experience

9.0out of 10
233 verified reviews

Loved most

  • Great location
  • Friendly staff

Worth knowing — Cleanliness issues · Outdated facilities

How guests scored the stay

  • Service9.8

    Staff received positive mentions for their kindness and helpfulness.

  • Location9.8

    The location is ideal, close to restaurants and attractions.

  • Overall Experience9.8

    Generally very positive, with plans to return.

  • Food and Beverage9.3

    Dining experiences received positive reviews.

  • Room Quality8.8

    Rooms are comfortable but show signs of being outdated.

  • Amenities8.8

    Amenities are good but the property could use updates.

  • Value for Money8.3

    Price is considered high for some aspects, particularly parking.

  • Cleanliness7.8

    Noted issues with cleanliness around the pool area.

Live guest feedback

Guest reviews

Consistent

85% of 20 recent stays rated 8+

9.0233 reviews

  • Guest review

    10/10

    Lora · partner · 2025-10-11

    “This was a great place. We will return. ”

  • Guest review

    10/10

    mary · partner · 2025-10-10

    “Love this hotel. It’s outdated for the price but I still love the location ”

  • Guest review

    10/10

    Louis · 2025-10-06

    “Very pleasant stay. Congenial staff not nickel and dime ing you to death which was really nice. ”

  • Guest review

    10/10

    Craig · partner · 2025-10-06

    “Nice rooms”

  • Guest review

    6/10

    Robert · 2025-10-06

    “Was lead to believe we would get a resort credit on each room I booked (2), as it was stated on my reservation but found out it’s only for the VIP Gold member of Expedia. Charging for parking on top of the high nightly rates is ridiculous. Mattress are worn where you feel the indents on each side with a raise in the middle, plus the slip off the wooden platform making it difficult to get on. Folio was $73 higher on each room when I checked out so now I have a call in for an explanation”

  • Guest review

    8/10

    Ericka · 2025-10-05

    “Great location, walkable to everywhere!”

  • Guest review

    10/10

    John · partner · 2025-10-04

    “Ideal location—Duval street, the Seaport and shopping and restaurants were only a couple blocks away. It’s easy to get anywhere and the CVS across the street is convenient for snacks, mixers and whatever you need. Resort has a tropical vibe with lush scenery, water views and a private beach, which is rare in Key West. Excellent dining experience at One Duval—we dined alfresco on the water. Opt for a room with a balcony to overlook the water—it’s a great view to wake up to. We also went during off season (late Sept-early Oct), which made it easy to get the best seats in any restaurant (try Latitudes on the Sunset Key) and enjoy excursions with minimal people. ”

  • Guest review

    10/10

    Dawn · 2025-10-03

    “Great and fabulous staff”

  • Guest review

    6/10

    Gina · 2025-10-03

    “Glass shower door coming unhinged. Lights outside our building not working and extremely dark on stairwells. Iguanas defecating all around pool. Not cleaned up all day. Pointed out to pool person who took a guest towel and picked up one area and left the rest. Have stayed at Pier House several times. Disappointed this time. ”

  • Great Staff, Comfortable but Outdated

    8/10

    Christina · 2025-09-30

    “The staff were very kind! The rooms are comfortable for the most part. We had the lanai room that sat right above a pond with turtles and fish which was nice. Some things to note: the crowd is a bit older at this resort, the resort itself is nice but outdated a bit, One Duval restaurant is onsite and great! The room we had, has skylights and was very bright so if you like to darker the room to sleep in, this is something to consider. The location was fantastic, you are at the northern most part of Duval St. Right across from Two Friends Patio restaurant.”

  • Guest review

    10/10

    Billy · 2025-09-30

    “Great place to stay. ”

  • Guest review

    8/10

    Joseph · family · 2025-09-30

    “Was fine”

  • Guest review

    10/10

    Julie · partner · 2025-09-29

    “Beautiful views and really nice beach area. Room and grounds were clean. Also super convenient to all restaurants and shops. If I had to say one negative is that the hotel could use a fresh coat of paint!”

  • Guest review

    6/10

    Valerie · partner · 2025-09-24

    “Great location and love the small beach area! ”

  • Guest review

    10/10

    Virginia · friends · 2025-09-24

    “Loved the property and location! Will definitely stay again!”

  • Guest review

    8/10

    Leon · 2025-09-24

    “The location is perfect. Walking distance to everything. The staff was very good. Especially Tiqila”

  • Guest review

    8/10

    Lisamarie · 2025-09-22

    “I wish there was a microwave. Everything was very nice people were nice. There was a very ,i think drunk people screaming and cussing next door half the night even in the morning. I wish they would have done something about it when i called the desk for help.”

  • Guest review

    8/10

    Cliffton · family · 2025-09-20

    “This is an amazing property and probably the only place we would stay. But the place itself is lacking some updates and touch ups. Don’t hesitate to book this place though. ”

  • Guest review

    10/10

    Nicholas J · partner · 2025-09-18

    “ Beautiful hotel”

  • Guest review

    10/10

    Andrea · partner · 2025-09-17

    “Great location and beautiful resort with lots of amenities. ”

View all guest reviews

Hotel info and reviews come from third-party sources.