Experience the ultimate oceanfront retreat at The Ritz-Carlton Bal Harbour, Miami. Revel in the tranquility of this exclusive enclave boasting only two rooms per floor.
Sleek Rooms and Suites
Indulge in modern elegance with 42-inch flat-screen TVs, private balconies offering stunning ocean views, and luxurious bathrooms featuring floor-to-ceiling windows and freestanding tubs overlooking the water.
Exceptional Amenities
Enjoy the outdoor heated pool, direct beach access, and poolside bar. Treat yourself to cabana service with private hot tubs. Delight in globally inspired cuisine at Artisan Beach House and rejuvenate at the 10,000-square-foot Exhale Spa.
Book now for a luxurious escape at The Ritz-Carlton Bal Harbour, Miami.
✦HAPPI HIGHLIGHTS
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Excellent staff
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Phenomenal restaurant and beach facility
At the hotel
Popular amenities
101 listed
24-hour front desk
24-hour security
Aerobics
Air conditioning
Bar
Barber/beauty shop
Beach
Beachfront
Beauty Services
Board games/puzzles
View all amenities
Pools & wellness
Fitness/spa locker rooms
Heated pool
Hot tub/Jacuzzi
Manicure
Massage services
Outdoor pool
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast in the room
Breakfast takeaway containers
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Cycling
Fitness center
Fitness classes
Fitness facilities
Golf course
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Yoga classes
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pet bowls
Pets allowed
Services & essentials
Business center
Canoeing
Cashless payment available
Daily housekeeping
Diving
Electric vehicle charging station
Face masks for guests available
Family rooms
Fishing
Free WiFi
Key card access
Live music/performance
Non-smoking throughout
Packed lunches
Picnic area
Room service
Snorkelling
Sun umbrellas
WiFi available
Windsurfing
Review in focus
211 reviews
2/ 10
Housekeeping stole from me!!!!!
Do not stay here! Housekeeping dug through my bags and stole a significant amount of cash from me. I was on vacation and planned to go to the local casino, so had a decent amount of cash zipped away in my luggage. Filed a police report and Ritz security told me they’d investigate.
They did an “internal investigation” and surprise surprise, found themselves not liable. I found out from their security team the hotel was closing down the week after my stay for renovations.
It’s not a coincidence my cash was stolen the week before housekeeping was out of a job. General manager did nothing to help. Didn’t offer to comp my stay. And Ritz Corporate didn’t share details of their investigation.
youngk78 · Family · 2026-05-20
The guest experience
9.0out of 10 211 verified reviews
Loved most
Excellent staff
Phenomenal restaurant and beach facility
Worth knowing — Room was not as booked · High additional costs
How guests scored the stay
Service10.0
Excellent in every way; especially the staff!
Location10.0
Restaurant and beach facility is phenomenal.
Amenities9.5
Amazing facility overall, but some hidden fees.
Food and Beverage9.5
Food was good, but might be impacted by other service issues.
Overall Experience9.5
Mixed feelings due to room issues but positive service overall.
Cleanliness8.5
Gym equipment needs to be cleaned much more often.
Room Quality7.5
Received a different room than booked with no ocean view.
Value for Money7.5
Price paid is not worth what you get.
Live guest feedback
Guest reviews
Mixed experiences
71% of 17 recent stays rated 8+
9.0211 reviews
HOUSEKEEPING STOLE FROM ME
2/10
youngk78 · Family · 2026-05-20
“Housekeeping stole from me!!!!!
Do not stay here! Housekeeping dug through my bags and stole a significant amount of cash from me. I was on vacation and planned to go to the local casino, so had a decent amount of cash zipped away in my luggage. Filed a police report and Ritz security told me they’d investigate.
They did an “internal investigation” and surprise surprise, found themselves not liable. I found out from their security team the hotel was closing down the week after my stay for renovations.
It’s not a coincidence my cash was stolen the week before housekeeping was out of a job. General manager did nothing to help. Didn’t offer to comp my stay. And Ritz Corporate didn’t share details of their investigation.”
Je ne reviendrai pas dans cette hôtel
3/10
Roger · solo traveller · 2026-04-18
“Pas grand-chose”
Horrible stay
4/10
HreThrEverywhere · Family · 2026-04-04
“The hotel is about to close for a major renovation and it shows. Completely under staffed. Staff were very pleasant and supportive but overwhelmed I guess because people either quit or left given the imminent closure.
Rooms and views can be nice albeit tired and barely maintained. Service in the restaurants is beyond bad, you will wait for everything and wait for more.
I won’t go on any longer. Maybe it gets better when the renovation is complete but how can a property that is Ritz branded treat its guests like this? If it happens now it will happen again.”
Wouldn’t stay here again.
6/10
DanaW948 · Family · 2026-04-01
“This hotel is totally unimpressive. It’s a Marriott trying (and failing) to provide an elevated Ritz-Carlton experience. Spend your money at a better hotel than this.”
Exceptional property and staff!
10/10
jacquelinem537 · Couples · 2026-03-31
“Fantastic stay from start to finish! Beautiful property and great location. We traveled for the Miami Open but also for a romantic weekend and we were not disappointed. The suite had amazing views, the room service was excellent and all the staff was helpful with what ever we needed. We did not even have time to take advantage of the spa or some of the restaurants but we really enjoyed riding the bikes along the ocean path. It was also a short drive to the Bal Harbour shops which were amazing. We would definitely stay here again! This oceanfront property is perfect for couples or families.”
Great staff!
10/10
Expedition701387 · Family · 2026-03-20
“They had a face paint lady who was amazing at the pool for the kids.”
Shameful
2/10
shlomonasser26 · Family · 2026-02-25
“A terrible hotel, and the worst service I have ever experience.
The beach never has chairs available and you need to tip your way to get chairs, after spending a crazy amount for a connecting suite for presidents weekend. The breakfast room was disgusting, belongs in a ramada in and def not a ritz carlton property. Is a slander to the brand. Further - maid service sometimes came sometimes didnt only once a day. We would ask for things and it just would never show up. Its the last time I am staying there. Its a horrific place. Worst of all we were accused for minibar charges, which we didnt consume. Our children were playing with it but in spite of us making a fuss about this and our kids being kids, this super high margin items - after paying so much for a suite and room - was a non negotiable item they wouldn't turn a blind eye for. Just bad people ... bad management. It should be renamed and called the hilton its not a ritz cartlon property. Its my last time there (forever) and maybe my last ritz carlton. Shameful”
Stunning views and top-notch amenities and service!
10/10
DenverMommy · Couples · 2026-01-26
“I’ve stayed in Surfside/Bal Harbour, many times, often at the St. Regis but this was our first time at Ritz Carlton and we were absolutely blown away. The size, decor of their views of their suites are really stunning. The pool area is beautiful and their staff and service was top notch.
The hotel was totally full because so many had their flights cancelled with the big winter storm yet nothing felt crowded. I really loved how they have separate elevators so that when you exit the elevators there are only two rooms per floor and it feels very private. I think honestly Marriott Elites are often hesitant to stay at Ritz properties when they is a comparable St. Regis, W, etc close by that offers more benefits (free breakfast, able to use your Suite Night awards, guaranteed 4pm checkout) but aside from the free breakfast (which personally isn’t super valuable to me when I want to sleep in) I felt I got comparable Platinum treatment. They actually gave me an upgrade to a stunning, high floor suite and although it wasn’t 4pm, they did give me a 2pm checkout which I was happy with considering they were totally full.
We really enjoyed the afternoon complimentary affogatos, daily afternoon cocktails, and the include Pilates class I took in the spa was awesome. Also, although it is a bit farther to walk to all the restaurants and cafes on Harding street it was very doable and pleasant. All in all, I’d be happy to return her and they definitely compete with and in some ways surpass the experience at the nearby St. Regis. Don’t hesitate to book at this beautiful property!”
Thank you!
10/10
shellylN7765BS · Family · 2025-12-28
“So nice to have this for our kids at the pool on vacation! Our kids were so happy to get face painting by the pool and she was so sweet.”
Great experience!!!
10/10
Resort55223040199 · Family · 2025-12-28
“Beautiful location and Staff is the Best
Margo at the pool was helpful friendly and courteous consistent with the Ritz Carlton Brand. Thank you for a great day!!!”
10/10 Service
10/10
K1013LSgabriellem · Friends getaway · 2025-12-06
“Nothing beats the ritz staff and amenititee. the finesse Xperience was so fun! free glass of prosecco for winning a game. 10/10 enjoyed”
It was great!
10/10
noahaQ6283OQ · Friends getaway · 2025-12-06
“So fun—amazing job!! We played water pong. Company is The Finesse Experience! Such a blast tonight!!!!!!!!!!!!!!!!!”
Katelyn from finesse was great!
10/10
johnsO7265TP · Family · 2025-11-23
“Katelyn from Finesse painted our girls poolside! They loved it! Thanks so much! Pool and beach are also well maintained. Great ritz!!”
Water bucket with tennis ball
10/10
dianasK1251WG · Family · 2025-11-22
“Sandro was great! Nice entertainment for my toddlers. Water games with buckets and tennis ball. By the pool. Fun for the whole family”
Drinks, Sun, Fun!
10/10
hollyn898 · Couples · 2025-11-22
“Drinks, sun and fun!! Everything was great! Sundro was great to have around so we could do something fun and out of the ordinary like splash pong!! The place is beautiful and rooms are great!”
Definitely need them at the hotel especially during busy season b
10/10
bethpS734GR · Solo travel · 2025-11-15
“I had such a fun experience with the Finesse experience. Made a few friends and did not feel alon. It was engaging, and such great fun.”
Unforgettable Day
10/10
omaraT8966ZB · Solo travel · 2025-11-15
“Jay and her assistant Sadie from The Finesse Xperience were incredible. They curated a full day of fun for me at the pool, taking care of every detail and making the entire experience feel effortless. The Ritz-Carlton Bal Harbour was the perfect setting—beautiful property, excellent service, and a staff that truly knows how to elevate your stay. Highly recommend both the team and the hotel.”
