Hotelaholic

Miami Beach · Florida

The Shelborne by Proper, a Member of Design Hotels

1801 Collins Ave, Miami Beach, Florida, 33139

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience elegantly redesigned guest rooms, suites, and townhouses, providing the perfect blend of comfort and style.

  • Exceptional Dining Options

    Indulge in an array of dining venues, including a flagship seafood restaurant, lobby cafe, lobby bar, cocktail lounge, pool bar, and ocean view terrace.

  • Sun-Kissed Amenities

    Enjoy the pool deck with a 1950s swimming pool and diving board, along with exclusive access to the Beach Club.

Book now at The Shelborne by Proper for an unforgettable luxury experience.

HAPPI HIGHLIGHTS

  • Excellent location on/near the beach

  • Very clean and well-maintained property

  • Attentive and friendly staff / standout concierge

At the hotel

Popular amenities

67 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • Bar
  • Beach
  • Beachfront
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

371 reviews
10/ 10
Hotel todo reformado, serviço de praia excelente,.localização muito boa. Atendimento dos funcionários perfeito.
Marcelo · family with children · 2026-10-13

The guest experience

9.1out of 10
371 verified reviews

Loved most

  • Excellent location on/near the beach
  • Very clean and well-maintained property
  • Attentive and friendly staff / standout concierge
  • Beautiful design and newly renovated rooms
  • Great amenities: large gym, attractive pool, quality toiletries

Worth knowing — Occasional housekeeping delays (day service) and slow service at times · Room issues: mediocre mattress, bedding size mismatch, bathroom drain problem · Construction/noise and some obstructed views reported · Valet fee relatively high (USD 55/night) · Elevator access quirks and occasional thin walls/adjoining-room noise

How guests scored the stay

  • Cleanliness9.6

    Multiple reviews call the hotel 'spotless', 'very clean' and praise housekeeping and overall hygiene; one mention of delayed daytime room service but overall cleanliness is excellent.

  • Location9.6

    Repeatedly described as prime/very central and 'right on the beach'; ideal for South Beach with excellent access to restaurants and beach.

  • Amenities9.5

    Excellent amenities cited: large, high-quality gym, attractive pool area with comfortable loungers, good pool/poolside service and modern in-room amenities.

  • Service9.1

    Service is frequently praised (concierge attentive, staff warm and welcoming, standout staff member Adrian); some reports of slow/limited daytime housekeeping and occasional service delays, but staff responsiveness (maintenance, room changes) is noted.

  • Food and Beverage9.1

    Not mentioned in the reviews; assigned the target overall rating as a neutral/default estimate.

  • Overall Experience8.9

    Overall stays are described as fantastic, exceptional and highly recommended by multiple guests, with a few service/room-quality caveats that temper a perfect score.

  • Room Quality8.6

    Rooms are new, stylish and well appointed (modern TV, Aesop amenities) but some issues reported: mattress described as mediocre, bedding sizing mismatch, bathroom drain problem and occasional noisy adjoining-room door or elevator access constraints.

  • Value for Money8.4

    Generally positive impressions of the stay but some value concerns noted (e.g., $55 nightly valet, minor maintenance/service hiccups) which slightly reduce perceived value.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

9.1371 reviews
  • Perfeita.

    10/10

    Marcelo · family with children · 2026-10-13

    “Hotel todo reformado, serviço de praia excelente,.localização muito boa. Atendimento dos funcionários perfeito.”

  • Better hotels by far for $600+ per night

    2/10

    Lehann · solo traveller · 2026-10-12

    “I had to move rooms. The ‘partial ocean room’ which was a premium at $600+ dollars per night was an inch of sea and a building construction site. After being moved -the blind was broken, TV broken and hairdryer was broken. the bathroom was tiny and the standard of room was very very basic. The value for money is TERRIBLE.”

  • Guest review

    9/10

    Asdru_Gonzalez · couple · 2026-10-12

    “Ubicación, decoración del hotel y habitaciones, doorman... La gestión que pudo hacer Jonathan el Supervisor de Recepción, con un problema de salud que tuvimos y que nos trató correctamente y con profesionalidad. Personal de Botones o Doorman que estuvieron pendientes en todo momento de nuestras inquietudes y necesidades, en especial a Brian, el chico colombiano más amable que nos hemos encontrado en Miami”

  • A Little bit of disappointment

    7/10

    Ahmed · solo traveller · 2026-10-09

    “Amazing location in the south beach . Staff are nice specially the front lady in the reception while checking in I don’t remember her name unfortunately . They have a house car for nearby destinations.”

  • Four days wasn’t enough

    10/10

    Stephen · extended group · 2026-10-08

    “Wonderful. Every inch of this place is stunning. Well decorated and smells fabulous”

  • Voor herhaling vatbaar.

    8/10

    Tim · extended group · 2026-09-17

    “Prachtig design hotel. Prachtige poolside.”

  • Perfect

    9/10

    Louise · extended group · 2026-09-15

    “Design, clean, pool, beautiful scent, drinks, staff (special shout out to the women working on the concierge desk!)”

  • Guest review

    10/10

    Dario · couple · 2026-09-15

    “Beautiful design and great pool”

  • Fantastic hotel

    10/10

    Rak Bhalla · solo traveller · 2026-09-13

    “Great location, large room, comfortable beds. Very friendly staff.”

  • Miami Vibe

    10/10

    Mateusz · couple · 2026-09-09

    “Lokalizacja, wystrój, klimat hotelu oraz bardzo profesjonalny i przyjazny manager Josh.”

View all guest reviews

Hotel info and reviews come from third-party sources.