Hotelaholic

Miami · Florida

The Ritz-Carlton Coconut Grove, Miami

3300 Southwest 27th Ave, Miami, Florida, 33133

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Treatments

    Indulge in personalized spa treatments at The Ritz-Carlton Spa, from relaxing massages to rejuvenating facials, tailored for every guest's needs.

  • Scenic Views and Elegant Accommodations

    Experience the ultimate luxury in spacious suites with oversized balconies offering breathtaking views of Biscayne Bay. Each room boasts a marble-accented bathroom, plush robes, and upscale amenities for a truly lavish stay.

  • Convenient Location and Nearby Attractions

    Located just 5 miles from downtown Miami, The Ritz-Carlton Coconut Grove provides easy access to luxury shopping at Brickell City Centre and cultural experiences in the vibrant Coconut Grove district.

Experience unparalleled luxury and relaxation at The Ritz-Carlton Coconut Grove, Miami. Book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Exceptional, attentive and personalized staff (front desk, concierge, pool staff)

  • Prime Coconut Grove location with bay/city views and walkable access to CocoWalk

  • Clean, spacious rooms with many recently renovated

At the hotel

Popular amenities

37 listed
  • 24-hour front desk
  • Air conditioning
  • Bar
  • Business center
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Delivered food - securely covered
  • Electric vehicle charging station
  • Family rooms
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Garden
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Parking
  • Private parking
  • Valet parking

Guest services

  • Fax/photocopying
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Paid WiFi
  • Room service
  • WiFi available

Review in focus

183 reviews
10/ 10
Tesisin konum ve personeli mükemmel
sinan · couple · 2026-08-07

The guest experience

8.4out of 10
183 verified reviews

Loved most

  • Exceptional, attentive and personalized staff (front desk, concierge, pool staff)
  • Prime Coconut Grove location with bay/city views and walkable access to CocoWalk
  • Clean, spacious rooms with many recently renovated
  • Excellent dining at Isabelle's and strong pool/bar service
  • Well-staffed amenities and helpful concierge

Worth knowing — Valet is costly · Portions of the property could benefit from a refresh/update

How guests scored the stay

  • Service9.0

    Repeatedly praised: outstanding, attentive and professional staff (front desk, concierge, pool staff, doormen and valet). Multiple named employees highlighted for excellent service.

  • Location8.9

    Excellent Coconut Grove location with bay/city views and an easy walk to CocoWalk and local attractions.

  • Room Quality8.6

    Spacious rooms and suites, many recently renovated with scenic views; generally high quality though a couple of comments suggested parts of the property could use refreshment.

  • Food and Beverage8.5

    Isabelle's and the pool club bar received high marks; restaurant and bar noted as good with excellent service.

  • Amenities8.4

    Strong on pool, pool club bar, concierge and valet service; amenities are well-staffed and contributed positively to stays.

  • Cleanliness8.2

    Rooms described as immaculate with thorough housekeeping; generally very clean though one reviewer noted the property could benefit from a refresh.

  • Overall Experience8.0

    Overall experience described as outstanding/excellent by many guests driven largely by exceptional staff and location; minor value/refresh issues tempered the perfect score.

  • Value for Money7.6

    Luxury property with strong service but value slightly impacted by costly extras (notably valet); overall price perception below other highly praised areas.

Live guest feedback

Guest reviews

Consistent

88% of 17 recent stays rated 8+

8.4183 reviews
  • Guest review

    10/10

    sinan · couple · 2026-08-07

    “Tesisin konum ve personeli mükemmel”

  • The best breakfast spot in Miami

    10/10

    Seaside52110378309 · Family · 2026-08-01

    “I came to have breakfast and brought my mom and dad, we were delighted as usual, Isabella’s Restairant has become our favorite place to have breakfast in Miami! The service is always excellent, this time we had Nico as our server and he exceeded our expectations, as usual visitors to luxury hotels and restaurants, we can honestly say that this one is top notch..! Highly recommended”

  • Very nice and fancy hotel

    10/10

    N4527BTmelissar · Couples · 2026-07-24

    “Amazing Hotel! So lavish and beautiful. Feels hidden in the middle of Miami! Close to the coast! Really fancy!”

  • en general muy buena, excepto lo que comente arriba

    6/10

    carlo · family with children · 2026-07-24

    “desayuno lo pague un dia, pero no estuvo muy bueno”

  • Nice hotel with great restaurant

    8/10

    Ashleywarren · Family · 2026-07-23

    “We stated at this hotel during the World Cup. It was mostly excellent but one incident let it down. It would start by saying that the hotel itself is amazing, the beds are tremendously comfortable. We booked very late so ended up having to get a standard room and the view wasn’t very good so I would recommend ensuring you don’t book the lowest rooms. The view in the pictures, it’s 100% on me for booking so late though. The restaurant was lovely, food was great and the restaurant staff and the pool staff were super nice and friendly. Mostly the front desk were nice except for one thing that happened. I enquired about late check out as we had a late departure and the front desk quoted me $350. I said I’d return in the morning as I needed to check my actual flight times to see if it was worth doing. When I did I was told that a note had been made on my account of the quoted price just in case I tried to get it cheaper. Why would I do that it was never about the amount more whether I could justify spending more than 50% of the room rate if it was only for a few hours?. I felt like that isn’t acceptable behaviour at a hotel like this judging me like that. It was just rude and unnecessary. The Coconut Grove area was nice and safe feeling, the pool area is nice and the food was excellent.”

  • The Perfect Way to Start the Day

    10/10

    A2126AGricardov · Family · 2026-07-18

    “We had a fantastic breakfast at Isabelle’s at The Ritz-Carlton Coconut Grove. The service was impeccable from start to finish. Our server Lori was warm, attentive, and made our morning feel special, while food runners Carlos and Sailen kept everything flowing seamlessly with genuine smiles. The food was delicious, fresh, beautifully prepared, and the perfect way to start the day. We love coming here and can’t recommend it enough! Ricardo and family”

  • Great Hotel near Biscayne Bay

    10/10

    RunningOnAndOn · Business · 2026-07-03

    “This is an excellent hotel with great customer service. The Front desk staff were so friendly and helpful, especially Christina and Raiza. Steve and Mikael were also great as porters and bellmen. Very clean rooms, nice lobby, free coffee in the morning, and very close to Biscayne Bay and nice parks. Lots of good restaurants within walking distance.”

  • Very great stay overall.

    9/10

    Ljupka Neshovska · family with children · 2026-06-30

    “The whole process was very smooth, the best concierge lady which name was Margeaux i think? Very good hotel.”

  • Excellent hotel and staff

    10/10

    Happiness66873460039 · Business · 2026-06-28

    “I had an excellent experience at the Ritz-Carlton Coconut Grove in Miami. Clean comfortable rooms and the front desk and staff employees were very friendly and helpful. Christina and Raiza at the Front Desk, and Steve and Mikhael the porters/bellman were all great. The free morning coffee was excellent, and the location near Biscayne Bay is great.”

  • Amazing experience at the Ritz in Coconut Grove!

    10/10

    Galasso · couple · 2026-06-15

    “Wonderful location in Coconut Grove with bay views!”

  • Excellent!!!

    10/10

    Jodie · solo traveller · 2026-05-19

    “Absolutely everything! The property was clean, luxurious, secure, and in a wonderful area! I was very impressed by all of the staff and help hospitable, caring and accommodating.”

  • Outstanding hotel

    10/10

    reham1973 · Family · 2026-05-11

    “This is my first time using Ritz Carlton Coconut grove, "I had a wonderful stay, largely thanks to the incredible team at the front desk! From the moment I arrived, they were welcoming and offered a warm smile. Daliana and Vedant were helpful with check-in, making us feel home , Daliana and Vedant service was the real highlight. Exceptional service! The front desk Daliana highly professional and efficient, Ritz cocunt grove An absolute oasis! From the moment we arrived, the valet and front desk staff made us feel like royalty. The room was immaculate and boasted stunning views of the city, The concierge Marjoire went above and beyond to make our stay memorable, we also enjoyed the outstanding service at the pool , overall Outstanding experience. Impeccable service, stylish, I will definitely be back”

  • Excellent hotel

    10/10

    Hristiana · solo traveller · 2026-05-08

    “Excellent hospitality, professional service, amazing staff and perfect location”

  • Amazing and friendly staff!

    10/10

    kristya2023 · Business · 2026-04-13

    “I travel frequently for work and stay in a wide range of hotels, so exceptional customer service truly stands out to me. There have been times I’ve chosen not to return to a property based solely on a poor service experience. Christina Strong, who checked me in, was outstanding. I’ve rarely encountered someone as genuinely kind, attentive and professional. When my room wasn’t ready, she personally walked me to the pool and later came back to deliver my room keys - such a thoughtful touch that made a lasting impression. I wish every check-in experience was like this. The pool staff were equally wonderful —friendly, attentive and welcoming. While the hotel itself could benefit from a bit of a refresh, the team more than makes up for it. I would absolutely return because of the people, who truly make this place shine.”

  • Ritz-Carlton, Cocoanut Grove, Miami FL.

    10/10

    GreggV385 · Couples · 2026-03-25

    “The Ritz-Carlton in Cocoanut Grove has exceptional customer service. From the doormen, to reception, to room service. We enjoyed a suite. The restaurant and bar were good, again with superb service. The staff are friendly, helpful, polite, and service oriented. We thoroughly enjoyed our stay.”

  • A jewel in Coconut Grove

    10/10

    mariasalerno31 · Family · 2026-03-22

    “I'm a 2026 bride who booked a hotel block for my wedding at this hotel and I cannot say enough fantastic things about this hotel! The team here is incredible -- experts at what they do, and always supportive and helpful when needed. Their attention to detail is second to none. Rooms are spacious, clean, and most have been recently renovated. Housekeeping at this hotel is very thorough. The food and service at Isabelle's is excellent, as well as at the pool club bar. We actually had our rehearsal dinner at Isabelle's and our guests raved about the experience. Their outdoor dining atmosphere is beautiful. And you're a short 8 minute walk to Coco Walk and the heart of Coconut Grove! If you're thinking of staying or having an major event in Coconut Grove, Brickell, Key Biscayne or Coral Gables area, this hotel should be your first and only stop!”

  • 3 out of 5

    6/10

    thedonald7 · Couples · 2026-03-18

    “The property is nicely manicured and all the staff members we were in contact with were excellent. They went of there way to be friendly and welcoming. We only stayed one evening as we were leaving the next day out of Miami airport . The overall hotel appears a bit tired especially the room. There were scuffs in the floor. Also, since I used miles for our room, we were placed on a much lower floor with what I heard above there maintenance area which at times was noisy. We went to the bar for a drink before dinner and the team was outstanding. Very kind and engaging and offered some nice drink options. I tried calling room service for morning coffee and the phones did not work ( old technology). Overall not the Ritz experience I had come to expect.”

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Hotel info and reviews come from third-party sources.