Hotelaholic

Orlando · Florida

Universal's Loews Portofino Bay Hotel

5601 Universal Blvd, Orlando, Florida, 32819

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Exclusive Unlimited Ride Access

    The Universal's Loews Portofino Bay Hotel offers ticket-holding guests the luxury of skipping regular lines at Universal theme parks with exclusive unlimited ride access, making your stay truly hassle-free.

  • Luxurious Amenities

    Indulge in marble accents, flat-screen cable TV, and coffee-making facilities in all rooms. Enjoy turn-down service, a refreshment pantry, and exquisite dining options like Bice Ristorante and Mama Della's Ristorante.

  • Ultimate Relaxation

    Unwind at the full-service Mandara Spa, stay fit at the fully equipped fitness center, and take a dip in one of the three themed outdoor pools. With transfer services to Universal Studios theme parks and CityWalk nightlife just minutes away, your Orlando adventure awaits.

Book now to elevate your Orlando experience at Universal's Loews Portofino Bay Hotel!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Good amenities

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (free)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Vending machine - drinks
  • Water slide
  • WiFi available

Review in focus

1,103 reviews
8/ 10
O grande diferencial do Portofino Bay é o Universal Express Unlimited incluído para todos os hóspedes da reserva, válido no Universal Studios Florida e no Islands of Adventure. O benefício pode compensar muito financeiramente, já que funciona tanto no dia do check-in quanto no check-out e, dependendo da tarifa, a hospedagem pode sair mais barata do que comprar os passes separadamente. A entrada antecipada nos parques também é uma vantagem. Além disso, é possível ir caminhando até os parques ou utilizar o barco gratuito, o que facilita muito a experiência. O hotel é enorme, agradável e confortável, com uma ambientação inspirada na Itália e três piscinas, incluindo uma com uma espécie de prainha de areia.
PEDRO · couple · 2026-10-17

The guest experience

8.7out of 10
1103 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Good amenities

Worth knowing — Overpriced food · Room functionality issues

How guests scored the stay

  • Location9.4

    Repeatedly mentioned as excellent for visiting the parks.

  • Service9.3

    Staff frequently praised for kindness and helpfulness.

  • Overall Experience9.0

    Overall stay praised; guests expressed willingness to return.

  • Amenities8.8

    Good amenities but some were noted as limited.

  • Room Quality8.8

    Rooms mentioned positively, but some concerns about functionality were noted.

  • Cleanliness8.6

    Overall cleanliness appreciated, but with some comments hinting at issues.

  • Food and Beverage7.9

    Food prices were generally seen as high compared to value.

  • Value for Money7.8

    Some reviews state it's overpriced.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

8.71103 reviews
  • Um hotel charmoso e confortável, cujo maior luxo é o Express Unlimited incluído na hospedagem

    8/10

    PEDRO · couple · 2026-10-17

    “O grande diferencial do Portofino Bay é o Universal Express Unlimited incluído para todos os hóspedes da reserva, válido no Universal Studios Florida e no Islands of Adventure. O benefício pode compensar muito financeiramente, já que funciona tanto no dia do check-in quanto no check-out e, dependendo da tarifa, a hospedagem pode sair mais barata do que comprar os passes separadamente. A entrada antecipada nos parques também é uma vantagem. Além disso, é possível ir caminhando até os parques ou utilizar o barco gratuito, o que facilita muito a experiência. O hotel é enorme, agradável e confortável, com uma ambientação inspirada na Itália e três piscinas, incluindo uma com uma espécie de prainha de areia.”

  • Guest review

    9/10

    Marc · family with children · 2026-10-16

    “Le décor”

  • Absolutely beautiful. As a family, we loved that the pool was open until late so even after being in the parks all day -

    10/10

    Bradley · family with children · 2026-10-11

    “Like nothing I’ve ever stayed at before. Absolutely beautiful and so worth the money. Really did feel like you were in Italy, and the transport to universal is fantastic.”

  • Excelente estrutura

    10/10

    RODRIGO · family with children · 2026-10-09

    “Quarto amplo e facilidade de acesso ao parque”

  • Increíble y confortable

    10/10

    LILIA ANGELICA · family with children · 2026-10-09

    “Muy cómoda la habitación, el personal amable, muy bien por los traslados gratuitos a los Parques Temáticos, altamente recomendable!”

  • Lugar lindo. Localização perfeita

    9/10

    Pablo · solo traveller · 2026-10-08

    “Beleza do local Proximidade com os parques”

  • Buen ambiente

    9/10

    paola · family with children · 2026-10-08

    “Un lugar bonito, perfecto para descansar y muy útil para ir a los parques de Universal”

  • Fabulous stay. Will definitely return

    10/10

    Nicola · extended group · 2026-10-07

    “Excellent location for parks. Very good facilities. Friendly help staff. Clean spacious rooms”

  • היה מעולה, צוות מקסים ואוהבים ילדים!

    10/10

    Joseph · family with children · 2026-09-19

    “מקום יפה חדרים מעולים קרוב לפארק יש הסעה במונית מים, חוויה נהדרת”

  • קפיצה קטנה לנופש באיטליה

    10/10

    Chen · solo traveller · 2026-09-15

    “מקום מדהים ביופיו. קיבלנו חדר בקומת האגם עם נוף לברווזים ולפסטורליה. אוירה של פורטופינו באיטליה. מגוון גדול של אוכל מעולה וקפה טוב. ארוחת הכרב בטרטוריה היתה מדהימה ממש!! גורמה במחיר של בית קפה רגיל בארץ ושירות מצויין. צוות נהדר. שווה כל שקל.”

  • estadia fantástica, recomendo

    10/10

    CAROLINA · couple · 2026-09-15

    “Gostei muito da estrutura do hotel, é lindíssimo, da equipe sempre muito gentil, das apresentações musicais no entardecer e do barco que nos leva para os parques.”

  • Guest review

    10/10

    David · couple · 2026-09-11

    “Location, quality, boat to theme parks was brilliant”

  • Guest review

    10/10

    Heather · solo traveller · 2026-09-08

    “Bed and pillows fabulous”

View all guest reviews

Hotel info and reviews come from third-party sources.