Indulge in a stay at the upscale W Atlanta Downtown, boasting rooms equipped with top-notch amenities like a flat-screen TV, iPod docking station, and luxurious bath amenities. Suites offer even more comfort with city views and chic furnishings.
Exquisite Dining Options
Savor delectable American cuisine at BLT Steak or sip on signature cocktails at WETBAR while enjoying panoramic city views. The hotel offers a range of dining experiences to satisfy your cravings throughout the day.
Wellness and Recreation
Relax and rejuvenate at The Spa with a variety of beauty services and treatments, or stay active at the FIT fitness centre with state-of-the-art equipment and stunning city vistas. Unwind by the heated outdoor pool on the 16th level, offering a perfect setting for relaxation.
Experience the epitome of luxury and convenience at W Atlanta Downtown. Book your stay now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Location
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View
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Amenities
At the hotel
Popular amenities
76 listed
24-hour front desk
Air conditioning
ATM/cash machine on site
Bar
Beauty Services
Breakfast in the room
Business center
Cashless payment available
CCTV in common areas
Cleaning standards that are effective against Coronavirus
View all amenities
Pools & wellness
Fitness/spa locker rooms
Massage services
Outdoor pool
Pool bar
Pool with view
Rooftop pool
Spa/wellness center
Swimming pool
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Golf course
Hiking
Sun loungers or beach chairs
Sun terrace
Terrace
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Laundry
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pets allowed
Services & essentials
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Happy hour
Key access
Key card access
Live music/performance
Mobile app for room service
Nightclub/DJ
Non-smoking throughout
Paid WiFi
Room service
Sun umbrellas
WiFi available
Review in focus
828 reviews
9/ 10
Staff was very friendly and extremely professional. Property itself is in a great location, very beautiful and clean.
Lisette · solo traveller · 2026-10-20
The guest experience
8.0out of 10 828 verified reviews
Loved most
Location
View
Amenities
Cleanliness
Worth knowing — Cleanliness issues · Service problems · Outdated rooms · Lack of staff availability
How guests scored the stay
Location9.4
Good location was frequently mentioned as a positive aspect.
Amenities8.9
Amenities received positive feedback, particularly during date nights.
Service8.4
Some guests reported helpful staff, while others faced issues regarding staff's response.
Food and Beverage7.9
Room service items arrived cold; mixed reviews on food quality.
Overall Experience7.9
General disappointment with multiple negative aspects mentioned.
Value for Money7.8
Mixed feelings about value for money, with some guests feeling it was overpriced.
Live guest feedback
Guest reviews
Mixed experiences
46% of 13 recent stays rated 8+
8.0828 reviews
Almost perfect
9/10
Lisette · solo traveller · 2026-10-20
“Staff was very friendly and extremely professional. Property itself is in a great location, very beautiful and clean.”
Great stay at the JW!!!
10/10
msdet1529 · Couples · 2026-07-14
“After driving nine hours from South Florida, we ended up here for some nice R and R after some big rain storms and Thunder and lightning along the way.
This hotel used to be the W and now moved over to a JW Marriott. You can still see the old decor from the W days.
A quick check in at the front desk and
we placed our bags in our suite, room 404. It was clean, very spacious, and with comfortable beds, nice roomy shower.
We went straight to the Ledger Bar and Lounge for a drink and a bite to eat. And met SAMONE behind the bar. She was great at her job, she gave us recommendations and informed us of menu in detail.
Overall, nice hotel, many upgrades, nice decor, valet parking, awesome ambiance, great club lounge for that quick bite, coffee for breakfast and soft drinks plus superb bartender from my fellow Brooklyn sister, SAMONE!!!
First time here and we will be back!!!”
Tyteana was fantastic!
10/10
mqfreeman63 · Couples · 2026-06-22
“I visited twice ...as the hotel was transforming from W Atlanta Midtown to its present state, JW Marriott!
Tyteana Gutumore (sp?) at front desk remembered me both times. She was in training the first time I was there. But Emanuel Phillips who was there as the W was ending was no longer there when I did my second visit. He informed that big things were coming in the way of a transfer so good for him!
Great stay both times!”
Excellent Service Through a Time of Transition
10/10
957leighg · Business · 2026-06-16
“I went into this experience knowing there might be a few challenges due to the recent change in management, and while there were a handful of minor bumps along the way, they did not detract from my overall stay.
The staff was wonderful, the dining experience was excellent, and I felt genuinely welcomed throughout the property. The lobby bar and restaurant were beautifully maintained, offered top-notch service, and created a great atmosphere. The Director of Food & Beverage was especially attentive and clearly invested in ensuring guests had a positive experience.
Overall, despite a few minor issues, the hospitality and service made for an enjoyable and memorable stay.”
Worst stay of my life
2/10
S9110LSelizabetha · Family · 2026-05-19
“This was the worst hotel experience I have ever had. Upon arrival, we were unsure we were in the right place because there was no one outside. The hotel was under construction, which I was not made aware of at booking. The elevators were down and no one told us. We waited on the 11th floor for an elevator for about 10 minutes when finally a hotel guest let us know to take the freight elevators. The main restaurant was closed so we paid for expensive food in what appeared to be a conference room. I woke up at 2:30am from what sounded like explosions. When I called the front desk they said it was people showing off their engines. These loud explosions went on for over an hour. Upon check out, I mentioned not being able to sleep and was told, that it was because of a public parking lot and there was nothing they can do about it. She brought over a manager who didn’t speak to me, but handed me a receipt with a $100 credit. The room cost me $440 for the night so the credit was insulting. After leaving, I noticed the valet left a long black pen mark on the leather interior of my door. I would not stay at the W in Downtown Atlanta again if someone paid me.”
EVERYONE, ASK FOR YOUR REFUND!!
2/10
cyberp201 · Family · 2026-04-20
“EVERYONE, ASK FOR YOUR REFUND!! We booked the w hotel for spring break because of their pool, and was told on the spot that they closed it, without any prior communication about this. The manager refused to book us at a different Marriott hotel or even give us breakfast vouchers. With a surly attitude , the manager just gave us a final offer of $100 refund in total, take it or leave it.
Later when we talk to other guests at the hotel, they were equally upset about the false advertising but did not even get a refund simply because they did not ask for it.
So don't let Marriott (a 30 billion dollar worth hotel chain) sweep it under the rug and get away with it. Call them for a refund, if you recently stayed there and experienced the same issue; ask them to lower the price, if you are planning to book here; share your experience and their response here and on google map if you have negotiated with them. Organize = power.”
Construction creates a terrible experience.
4/10
Melshesh · Business · 2026-04-13
“They are doing construction but didn't bother telling me. The pipes were sending up gross dirt into the sink. The hotel restaurant and bar is more like a coffee shop. And the Internet went out.”
Guest review
10/10
Danah · couple · 2026-04-06
“It was right in the middle of everything we were set to do when we got there. The staff was amazing at letting a 3rd party come set the room up for my gf as a surprise. They were super sweet and friendly.”
I wouldn’t have booked if I knew construction was happening
5/10
Luke · couple · 2026-04-04
“Room was comfortable”
Good if you like being woken up early & don’t have allergies to dust
3/10
Luke · couple · 2026-04-04
“Room was nice”
Don’t come here unless you like being woken up by construction sounds
5/10
Luke · couple · 2026-04-04
“The renovated room was nice”
The W Atlanta
8/10
maxpV3009OF · Family · 2026-04-01
“This hotel was in a oretty nice walkable area, clean hotel, great restaurant, nice atmosphere, clean and tidy roads with minimal road noise. Nice service and an amenities and a decent value. The reason why this is a 4 star property is because of the renovations going on and we also couldn’t enjoy the pool.”
