Hotelaholic

Turnwold · Georgia

The Ritz-Carlton Reynolds, Lake Oconee

1 Lake Oconee Trail, Turnwold, Georgia, 30642

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Golf Course

    Indulge in relaxation at the full-service spa with a sauna and enjoy the convenience of a golf course on site. Unwind in spacious guest rooms featuring an iPod docking station for your entertainment.

  • Elegant Accommodations with Premium Amenities

    Experience luxury in every detail with a 37-inch flat-screen TV, marble bathrooms with plush bathrobes and slippers, and convenient coffee facilities. Enjoy a comfortable stay with top-notch amenities.

  • Recreational Activities and Services

    Take a dip in the indoor pool or let the children splash in the outdoor pool. Stay active at the gym or explore the area with canoeing, paddle boats, and biking. Services like car rentals and currency exchange make your stay hassle-free.

Experience the epitome of luxury at The Ritz-Carlton Reynolds Lake Oconee. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent staff

  • Beautiful property

  • Great amenities

At the hotel

Popular amenities

97 listed
  • 24-hour front desk
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Beach
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor furniture
  • Private beach area
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Business center
  • Canoeing
  • Daily housekeeping
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Fishing
  • Grocery deliveries
  • Horse riding
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • WiFi available

Review in focus

179 reviews
4/ 10
After several decades of staying at various RC locations, the Oconee location has fallen from our family’s vacation list. Our bar is fairly low these days, and we also understand that the RC chain can no longer be compared with the pre-Marriott days (which was amazing), but with this last visit, we are sadly left back to either the St Regis (not all), a few RCs and the smaller non-chain high end hotels. The sad state of the elevators was beyond anything I have ever seen in an RC property - the beeping sound was closely akin to life support sounds and the motor was on its last leg - they should start having guests sign a waiver before taking a step into the looming tower of terror. Sadly, the room wasn’t really clean. The room’s carpeted area had barely been vacuumed, the hard-floor areas had not seen a steamer or mops for several stays, and the outside of the fridge had white marks all over it (among other minor items). Pro: Sheets and towels were clean. If you do go, do not waste your money with the club level. Fortunately there are a few other very rare gems in the RC collection with decent food and staff, but this is not one of those. I hate to be so blunt, but an IHOP for breakfast, would be better dining compared to the food items being served at the club lounge. We get that inflation has struck every aspect of our consumption rich society, but what’s sad to see is even the small things like eggs replaced with reconstituted powder - gross. Food that was supposed to be hot, was mildly lukewarm. Even something as simple as a dessert spoon was unavailable, bizarre to the say the least. For rooms that are $1500 per night, that’s rough. What was also odd was the checked out attitude for most of the club staff. No one ever even made an attempt to remove our plates, or to replenish food unless prompted. It’s obviously a management driven issue since as I stated, there are still a few rare RCs left out in the wild with decent food selection, and caring staff. Notable exceptions for dining were Linger Longer and the Italian restaurant, both had excellent food. Not sure what happened to Gaby’s, but the food was pretty rough. Pros: it is a nice quiet property, with outdoor experiences for the entire family.
Puggy_2005 · Family · 2026-07-20

The guest experience

9.1out of 10
179 verified reviews

Loved most

  • Excellent staff
  • Beautiful property
  • Great amenities
  • Memorable experiences

Worth knowing — Inconsistent room cleaning · Loud guest behavior affected the experience

How guests scored the stay

  • Service9.9

    The staff was noted as incredibly polite and helpful, going above and beyond.

  • Overall Experience9.9

    Overall experience was very positive despite some issues with guest behavior.

  • Location9.4

    The hotel is in a beautiful area with great ambiance.

  • Food and Beverage9.4

    Great dining options available, with special offerings recognized.

  • Amenities9.4

    Excellent set of amenities and dining options.

  • Room Quality9.4

    Comfortable and well-maintained rooms were highlighted.

  • Value for Money8.4

    Prices are high, but consistent with a high-end property.

Live guest feedback

Guest reviews

Mixed experiences

75% of 12 recent stays rated 8+

9.1179 reviews
  • Meh for $1500 a night

    4/10

    Puggy_2005 · Family · 2026-07-20

    “After several decades of staying at various RC locations, the Oconee location has fallen from our family’s vacation list. Our bar is fairly low these days, and we also understand that the RC chain can no longer be compared with the pre-Marriott days (which was amazing), but with this last visit, we are sadly left back to either the St Regis (not all), a few RCs and the smaller non-chain high end hotels. The sad state of the elevators was beyond anything I have ever seen in an RC property - the beeping sound was closely akin to life support sounds and the motor was on its last leg - they should start having guests sign a waiver before taking a step into the looming tower of terror. Sadly, the room wasn’t really clean. The room’s carpeted area had barely been vacuumed, the hard-floor areas had not seen a steamer or mops for several stays, and the outside of the fridge had white marks all over it (among other minor items). Pro: Sheets and towels were clean. If you do go, do not waste your money with the club level. Fortunately there are a few other very rare gems in the RC collection with decent food and staff, but this is not one of those. I hate to be so blunt, but an IHOP for breakfast, would be better dining compared to the food items being served at the club lounge. We get that inflation has struck every aspect of our consumption rich society, but what’s sad to see is even the small things like eggs replaced with reconstituted powder - gross. Food that was supposed to be hot, was mildly lukewarm. Even something as simple as a dessert spoon was unavailable, bizarre to the say the least. For rooms that are $1500 per night, that’s rough. What was also odd was the checked out attitude for most of the club staff. No one ever even made an attempt to remove our plates, or to replenish food unless prompted. It’s obviously a management driven issue since as I stated, there are still a few rare RCs left out in the wild with decent food selection, and caring staff. Notable exceptions for dining were Linger Longer and the Italian restaurant, both had excellent food. Not sure what happened to Gaby’s, but the food was pretty rough. Pros: it is a nice quiet property, with outdoor experiences for the entire family.”

  • 5 star family friendly resort

    10/10

    suzannasanchez · Family · 2026-07-05

    “What an amazing family vacation! My husband and I travelled with our 2 year old son and this was the best vacation we have had as a family!!! The Ritz at Lake Oconee is so family friendly… from the restaurants, the playground, the zero entry pool, everything is catered to families. Special shout out to Michelle who served us drinks and lunch at the kids pool and Laura who served us breakfast at the club on the 5th floor. My husband and I want to book a 2nd trip in August. Absolutely a 5 star experience for the parents with such a family friendly atmosphere!”

  • Great for family trips!

    10/10

    OlderStudent · Family · 2026-06-15

    “We just spent a few days here as a family and left already planning our return. The setting is the star — the resort sits right on Lake Oconee, with gorgeous grounds, easy water access, and pools that kept our kids happy from morning to night. But the staff made the trip. Everyone we met was warm, genuinely attentive, and went out of their way to make our kids feel welcome — the kind of anticipatory service that turns a nice stay into a memorable one. It works equally well whether you're traveling as a couple or with little ones: plenty to do together, and just as much room to relax. Couldn't recommend it more highly.”

  • Lynch Family Photo Yearbook

    10/10

    692dennyl · Family · 2026-06-10

    “Andrea with The Photography Concierge created a lasting memory book for our family of 10. In about one hour he guided us to five locations around the Ritz and took group and individual pictures of every person. The photos are traditional family shots and Andrea added some whimsy poses. We received more than 200 photos to select the top 50 for a picture book. Our family doesn’t get this lasting m,Emory without the skill and caring kindness of Andrea. 5+ Stars!”

  • Club level 100% worth the cost

    10/10

    Q8194PAamys · Couples · 2026-06-08

    “CLUB LEVEL is so worth it!!! I cannot overstate the truly worry-free relaxation that my husband and I experienced as we stayed here for three days and two nights to celebrate our anniversary! I worked closely with Beth Upchurch, and she was absolutely amazing and prompt in response and fully fulfilled all of our requests from a nonalcoholic request for our champagne to a room view upgrade from resort view to lakeview. First of all, we could not have had a smoother check in experience, as club level guests, we checked in and were immediately escorted to the club lounge and were able to have some sweets and coffee in front of the fireplace and check out the view from the balcony in the club level, which is absolutely beautiful. There was a variety of gluten-free and non alcoholic options, which impressed me, as well as a serve yourself open bar if you drink alcohol. You can also order mocktails or cocktails from the bar lounge menu from any of the waiters or waitresses on the club level and they will make them for you. One of the days, the lunch offerings that were gluten free were limited. I mentioned to the attendant at the sandwich station that I am on a gluten free diet and she went out of her way to order me a sandwich on gluten free bread from the kitchen. All of the food offerings on the club level were delicious and varied enough each day that we had plenty of variety, and I don't think I ate anything twice, except the macarons which were divine! I would also like to note for future visitors that there is a separate lower level with a balcony as well that has two large tvs and a selections of games, which would make an excellent additional area for kids if you dined on the club level as a family. However, we did see several families on the main level balcony who seemed to really enjoy the upper level, the lower level provides a quiet escape if needed. Our room was the essence of romance and relaxation, very spacious and with a large bathroom, equipped with an oversized shower and separate toilet room. Also of note to us was that the room has a dimmer switch for both the lights in the bathroom and the lights in the bedroom, which further enhanced the romantic atmosphere. The service from all of the staff was particularly impressive, from our valet to bellhop to housekeeping. The valet was always prompt in fetching our car, the bellhop escorted us to club level, as we had paid for a club level room, where we had a private check-in. Our housekeeping attendants turned down our bed each night with chocolates as well as keeping our room spotlessly clean. As FORA clients, we received a breakfast credit for in room dining which we used to order breakfast the first morning after we checked in. The food we ordered arrived promptly and freshly cooked. The frittata was absolutely divine! We also dined at Linger Longer Steakhouse. The food at Linger Longer was top notch! The Filet MIgnon that my husband ordered and graciously shared with me was so good, that I also wished I ordered it instead of my own Wagyu burger, which was also delicious. The waiter was extremely knowledgeable of all of the items on the menu that were gluten free and advised me which items contained gluten. The Bacon on a Wire appetizer was a splendid offering, as we watched the waiter torch it to cook it in front of us! It was mouthwateringly delicious! At the end of the meal, they also brought out a complimentary stick with Watermelon flavored Cotton candy, which was a nice touch. I decided the use our resort credit to go toward a massage at the spa, which was the best decision I could have made! My message therapist Jessica provided a stress relief massage and I added the hot stones add on, which was a complimentary add on due to my club level status. I have had more than my share of massages at hotels and this one was by far the best I have had in years! The amenities of the spa were also wonderful! The had a large heated lap pool, which hosts family swim from 3p-6p each day, as well as separate mens and women's saunas, whirlpools, and locker rooms with showers and amenities. As an added bonus, I was even able to return the next day and enjoy the spa amenities as a hotel guest, even without a spa appointment. Finally, the pool areas were amazing. The attendants at the pool quickly offered to set up chairs for us at the pool and offered us water to drink. The beach attendant was equally as kind, even so far as to move an umbrella and set it up for us in a different location closer to the beach chairs. There were numerous activities included in the resort fee that we plan to use next time we come back, such as the kayaks, water trampolines, and bike rentals. On one last note, the resort, while catering well to adults as a couples getaway, is also extremely attractive to families. The attention to details of what families need, from complimentary swim diapers, changing tables in the mens and womens restrooms, along with diapers and diaper rash cream, to the nightly smore's and the kids club and family pool make this resort an excellent option for families. We will be returned with our own children in the future.”

  • Excellent Resort

    8/10

    eilat59 · Family · 2026-06-01

    “Absolutely spectacular resort. Beautiful amenities, most accommodating staff I have ever encountered at a resort, beautiful rooms (but the room lighting is terrible) and great food - it’s a perfect resort in almost every aspect. But there are a few negatives. 1) It’s very expensive and for the price you would expect breakfast to be included. It is not. 2) Very tacky signs in the room warning that you will be billed $80 if you leave with the small bottle of shampoo. 3) Constant reminders to tip the housekeeping staff. Anyone going to a resort like that already knows that it’s expected. Perhaps if they paid a living wage they would not need to do that. 3) Seems like they do not restock the mini bar between guests. Someone I was traveling with had a fully stocked bar while my room was about half empty. I had to go to the front desk to make sure they did not charge me for the missing items. 5) No welcome amenity for gold Bonvoy members. The negatives made this a 4 star review instead of a 5 star review - but all in all this is a very special place. I understand why people return to it.”

  • Sumptuous resort with outgoing staff

    10/10

    Benitotravels · Couples · 2026-05-13

    “Sumptuous resort set in large vacation lake/golf district 90 minutes from Atlanta. Full range of resort amenities; impeccably cared-for property; staff are outgoing and attentive. Menus are diverse and innovative -- although vegetarian options are limited -- and prepared very well indeed. The hotel building has excellent accessibility; golf carts are available to help with movement over the property. I wish there was better attention to sustainability.”

  • Great for screaming kids and barking dogs

    2/10

    jackrS9491BK · Couples · 2026-04-03

    “Do you love screaming children and barking dogs while on vacation? Then this is the perfect place for you! This Ritz is in a great location with excellent amenities and a helpful staff. However, they unfortunately were all ruined by constant issues with noise. The room next to us had a frequently unattended dog that continuously barked the entire visit (including through the night). Our nice Saturday evening dinner at Amore del Lago had multiple groups of children screaming and running around unsupervised. Young children were allowed in the adult pool (supposed to be ages 12 and up). Children were allowed to sit up at Gabby's Bar area (supposed to be adults only). I realize a lot of these issues should in an ideal world fall on the actual parents. However, it really does ruin the experience for other guests who are paying a lot of money to visit. If you're a large family with youngsters & dogs this is probably a fine place for vacation. Otherwise, I would stay away.”

  • Wonderful experience

    10/10

    S4594RPnicolew · Family · 2026-02-23

    “We had an awesome experience! The hotel and views and magnificent. The rooms were all very clean. And both restaurants that we dined at were good. I’d give a special shoutout to the Italian restaurant—-the breakfast was delicious with a great variety of options and the staff there was probably the best staff at the hotel.”

  • IT’s Not Wine

    4/10

    bradley200 · Couples · 2026-02-14

    “Unlike wine, the Ritz Oconee is not getting better with age. Don’t be fooled by the Ritz flag….this is really a sub-par low end Marriott. For $800 per night, you should expect good accommodations, great food, and hospitality that goes above and beyond. Our dinner was inedible (not to mention 4 incorrect entrees coming out). The hot tub in the men’s spa doesn’t work, and don’t even ask for turn down. I’ve included a picture of our turn down. I hope you find it as humorous as we did. As a Titsnium Elite Bonvoy member you should get some extra amenities. Not here!! My advice…go elsewhere. You will thank me.”

  • Birthday R&R

    10/10

    Sddddddddddddd · Couples · 2025-11-07

    “The location and facilities were excellent. Great dining options and the staff was wonderful. Prices are commensurate with this very high end property but not out of this world. Plenty of things to do as well.”

  • Was good

    10/10

    Dale · couple · 2025-11-03

    “Everything was smooth and the staff did an amazing job making us feel welcome.”

Hotel info and reviews come from third-party sources.