Hotelaholic

Honolulu · Hawaii

Renaissance Honolulu Hotel & Spa

1390 KAPIOLANI BOULEVARD, Honolulu, Hawaii, 96814

134 guest reviews

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Spa and Recreation:: Indulge in massages at the spa and enjoy 2 swimming pools, 2 spa tubs, and a sauna.

  • Rooms & comfort

    Deluxe Dining and Poolside Bar:: Savor Mediterranean cuisine at MARA with a bar/lounge, or opt for room service and the poolside bar.

  • Wellness & relaxation

    Premium Amenities and Services:: Benefit from complimentary Wi-Fi, concierge services, and a beach shuttle, along with a business center, express check-out, and event spaces.

Book your stay at Renaissance Honolulu Hotel & Spa for a lavish experience near Ala Moana Center.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

68 listed
  • 24-hour front desk
  • Accessible shuttle
  • Boat tours nearby
  • Breakfast available (surcharge)
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Coin laundry on site
  • Computer station
  • Concierge service
  • Conference space
View all amenities

Pools & wellness

  • Free pool cabanas
  • Full-service spa
  • Pool sun loungers
  • Pool umbrellas
  • Sauna
  • Wheelchair-accessible pool

Dining & drinks

  • Couples/private dining
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Free beach shuttle
  • Hiking/biking trails nearby
  • Outdoor furniture
  • Water sports equipment

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property
  • Visual alarms in hallways

Getting around & access

  • Covered parking
  • Elevator
  • No accessible shuttle
  • Secured parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Ecotours nearby
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Meeting rooms
  • Safe-deposit box at front desk
  • Thin carpet in public areas
  • Tours/ticket assistance

Services & essentials

  • Electric car charging station
  • Fishing nearby
  • Free WiFi
  • Gas grill
  • Housekeeping on request
  • Kayaking nearby
  • Marina nearby
  • Motor boating nearby
  • Nature reserve
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Parasailing nearby
  • Porter/bellhop
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Stair-free path to entrance
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Tile flooring in public areas
  • Vegetarian menu options available
  • Water dispenser
  • Wedding services
  • Well-lit path to entrance

Review in focus

134 reviews
8/ 10
Did not use spa pool as it was an additional cost. Did not get room upgrade Expedia said we were entitled to. "Partial ocean view" meant you had to ick your head out of window to see part of the ocean.
Viswas · 2025-10-12

The guest experience

Loved most

  • Friendly staff
  • Great location

Worth knowing — Poor cleanliness · High food prices

How guests scored the stay

  • Location9.8

    Excellent location next to Ala Moana and close to shopping areas and the beach.

  • Service9.3

    Staff were described as friendly and helpful, though some service aspects were frustrating.

  • Overall Experience9.3

    Overall experiences were good, with many guests indicating they would return despite some issues.

  • Room Quality8.8

    Rooms were modern and comfortable, with a great view noted by some guests.

  • Amenities8.8

    Amenities such as pools and restaurants were appreciated, though some consider them pricey.

  • Cleanliness8.3

    Multiple reviews indicate issues with room cleanliness and skipped housekeeping.

  • Value for Money8.3

    Concerns about high daily rates and valet fees affecting perceived value.

  • Food and Beverage7.8

    Breakfast and food service received criticism, particularly for wait times.

Live guest feedback

Guest reviews

Mixed experiences

75% of 20 recent stays rated 8+

  • Guest review

    8/10

    Viswas · 2025-10-12

    “Did not use spa pool as it was an additional cost. Did not get room upgrade Expedia said we were entitled to. "Partial ocean view" meant you had to ick your head out of window to see part of the ocean. ”

  • Make sure you get the final price before booking

    10/10

    Augusto · 2025-10-09

    “Great hotel On top of the price they charge you a 48 daily rate for destination fee that you can use towards meals at the hotel Tho other negative thing is that bathroom lights turn on when you walk in in the middle of the night.”

  • Guest review

    10/10

    Shannon · 2025-10-01

    “Phenomenal stay!! Amenities, service and room outstanding!! ”

  • Guest review

    4/10

    Lisa · family · 2025-09-20

    “Not worth it”

  • Great hotel with good location

    8/10

    Michael · 2025-09-20

    “All fine except breakfast, one day 20min waiting while half of the restaurant is empty, why? Very new and comfy, very friendly personnel Excellent location next to Ala Moana, good amenities and services Enjoyed a lot, recommended. Valet parking is 50/day, that is far too expensive!”

  • Guest review

    6/10

    Benson · family · 2025-09-16

    “It was ok”

  • Guest review

    10/10

    Richard · 2025-09-14

    “It was Avery nice hotel. Comfortable rooms and beds. Would stay here again. ”

  • Guest review

    2/10

    Michael · family · 2025-09-11

    “The suite was modern, clean, and had a great view, but the service and billing were frustrating. Housekeeping skipped our room for several days despite repeated requests for towels and basic cleaning. Only after I emailed Marriott corporate did daily service finally begin for the last part of our 9-night stay. Worse, we were hit with incorrect charges every day, including a $65 valet fee even though we never used valet and nightly “food credit” charges that should have been complimentary. My husband had to go to the front desk three nights in a row after 9 p.m. to have these removed. The property itself is beautiful and well located, but the constant billing mistakes and lack of response until we escalated made the trip far less relaxing. Double-check your folio and credit-card statements before you leave.”

  • Guest review

    2/10

    Wendell · 2025-09-10

    “Front desk can check you in and out but that's about it. They know nothing else, concierge has no resource list. Can only book you on a boat trip but not much else. Don't really know anything. Food is horrible, room service is horrible, menu does not have but four to five items if that.”

  • Guest review

    10/10

    Jean-Claude · 2025-09-07

    “Great property I would stay again”

  • Guest review

    10/10

    JOHN · family · 2025-08-29

    “New bldg. Very attentive staff. ”

  • Guest review

    10/10

    Christopher R Perales · 2025-08-25

    “This property had a lot to offer around it, including an outdoor shopping center and Magic Island which are both just about a 15 minute walk. Food at the hotel restaurant is amazing, and does come with decent portions but at a cost. As part of my package you do get a $48 per day to use towards drinks or meals and access to a go pro and other amenities.”

  • Guest review

    10/10

    Aojie · family · 2025-08-21

    “New and clean, stuff are nice and help, very convinice ”

  • Guest review

    10/10

    Mai · family · 2025-08-15

    “Very nice hotel”

  • Guest review

    10/10

    Mieko · family · 2025-08-06

    “Close to every where. Very convenient.”

  • Guest review

    10/10

    Cornelious · family with children · 2025-08-03

    “Newer hotel and is very close to the shopping areas. Also about a 15 minute walk to the beach. ”

  • Guest review

    2/10

    Isaac · 2025-07-29

    “Never stay here again because you change the daily rates on me. I have 4 million social media followers that I am advising never stay here. You’re billing a single person outrageous prices. May God bless your souls.”

  • Guest review

    10/10

    Anthony · family · 2025-07-29

    “Not giving good room services,the cleanness of the room Breakfast taking more than 1 hour to serve us the food ”

  • Guest review

    10/10

    Nancye · family · 2025-07-29

    “Great stay, room was clean and very comfortable. Staff at the hotel and restaurant were very nice and helpful. The pool area was great and a favorite of my family.”

  • Guest review

    8/10

    Melissa · family · 2025-07-26

    “A very good stay. Staff were professional. Tried to get a room upgrade as Expedia said that I could being a gold member. But an upgrade to a suite would add more charges. Shopping area around the hotel was great. Walking distance. Only main issue is that laundry room was so small for such a big hotel. Only 2 washer and 2 dryer. Had to wait long time to do laundry. Valet parking was good and bit pricey but better than looking for parking around that area. ”

View all guest reviews

Hotel info and reviews come from third-party sources.