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Koloa · Hawaii

Grand Hyatt Kauai Resort & Spa

1571 Poipu Road, Koloa, Hawaii, 96756

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in the comfort of guest rooms with private balconies, flat-screen TVs, and marble en suite bathrooms with double vanities and bathrobes.

  • Culinary Delights

    Satisfy your taste buds with a variety of dining options, from upscale seafood at Tidepools to Italian specialties at Dondero’s, and sushi creations at Stevenson's. Enjoy fine wines and cocktails at 6 lounges or experience a traditional Hawaiian buffet at the Luau Show.

  • Recreation and Relaxation

    Unwind at the Anara Spa with massage therapy and Hawaiian treatments, or enjoy the championship golf course, tennis courts, and water sports center on-site. Don't forget to explore the 24-hour swimming pool complex with waterfalls and waterslides.

Experience luxury and relaxation at Grand Hyatt Kauai Resort & Spa. Book now for an unforgettable stay.

HAPPI HIGHLIGHTS

  • Beautiful location

  • Excellent amenities

  • Friendly staff

At the hotel

Popular amenities

130 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Snorkelling
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Vending machine - drinks
  • Water slide
  • WiFi available

Review in focus

579 reviews
10/ 10
Beautiful everywhere! Gorgeous room and bathroom.
Tracey · couple · 2026-09-16

The guest experience

9.0out of 10
579 verified reviews

Loved most

  • Beautiful location
  • Excellent amenities
  • Friendly staff

Worth knowing — Room condition concerns · High price for room quality

How guests scored the stay

  • Location10.0

    Location praised for beautiful beach access and scenic views.

  • Amenities9.4

    Hotel offers a wide range of amenities enjoyed by guests.

  • Service9.4

    Overall positive feedback about staff and service quality.

  • Overall Experience9.4

    Overall enjoyable stay with some hiccups, but guests would recommend.

  • Food and Beverage9.0

    Positive comments about food options, though fewer choices mentioned.

  • Cleanliness8.5

    Some issues mentioned in reviews regarding cleanliness and room quality.

  • Value for Money8.4

    Mixed feelings about price versus quality, especially noted during stay.

  • Room Quality7.9

    Issues with room condition mentioned, including dated decor.

Live guest feedback

Guest reviews

Mixed experiences

81% of 16 recent stays rated 8+

9.0579 reviews
  • It’s like staying in Paradise

    10/10

    Tracey · couple · 2026-09-16

    “Beautiful everywhere! Gorgeous room and bathroom.”

  • Sehr geschäftige Ferienanlage

    9/10

    Ingo · extended group · 2026-08-12

    “Ferienhotel für Familien sehr geeignet. Sehr weitläufige Anlage, toller Strand, gute Restaurants”

  • Fun resort for kids. Not 5 stars though. Needs a refresh if they want to continue charging these prices

    6/10

    John · extended group · 2026-08-07

    “Great layout. Fun for kids”

  • We love the Grand Hyatt in Kauie. It’s gotten so expensive, that’s the only problem.

    10/10

    Cheryl · solo traveller · 2026-08-07

    “It’s a beautiful resort”

  • Guest review

    9/10

    Paul · couple · 2026-07-23

    “POOLS, RESTAURANTS, SERVICE.LOCATION”

  • Fun family island paradise.

    10/10

    David · family with children · 2026-07-22

    “Pools were awesome, and a great included breakfast.”

  • Nicht empfehlenswert. Wir raten jedem davon ab, der einen schönen Urlaub haben will.

    3/10

    Sabine · couple · 2026-07-19

    “Der Eingangsbereich des Hotels und die Lobby wirken sehr imposant und schön. Bei genauerem Hinschauen ist das kein Muster im Teppich sondern einfach nur Dreck und Flecken in sämtlichen Varianten. Das Zimmer selbst entspricht in Europa einem mittelmäßigem 3-Sterne Hotel. Im Zimmer herrschte ein unangenehmer, muffiger Geruch, welcher auf die hohe Luftfeuchtigkeit zurückzuführen ist. Leider wurde unser Zimmer mehrere Tage hintereinander nicht gereinigt. Seit der Eröffnung wurde hier nichts mehr renoviert und das sieht man dem Zimmer und der ganzen Hotelanlage deutlich an. So hat man nach der Betätigung der Aufzugknöpfe, dass dringende Bedürfnis, seine Hände zu Waschen. Die Gläser am Buffet und das Besteck waren konstant über angelaufen und oder dreckig. Der Pool und die Außenanlagen ist jedoch sehr schön. Beim Checkout wurden wir gefragt, wie uns der Aufenthalt gefallen hat. Wir äußerten lediglich, dass wir sehr unzufrieden waren, aber das schien der Dame von der Rezeption egal gewesen zu sein, da sie nicht einmal von Ihrem PC hochschaute oder eine Antwort gegeben hat. Generell kommt man sich hier sehr fehl am Platz vor. Gerade wenn man einmal bedenkt, das die Nacht knapp 1.000€ kostet. Generell kann man nur jedem von dieser Erfahrung abraten.”

  • peaceful, elegant and relaxing

    9/10

    Craig · couple · 2026-07-18

    “overall property and environs were beautiful. Restaurants were also appealing. Pools and walkway areas were also nice”

  • Aloha at its finest.

    10/10

    virgilee2015 · NONE · 2026-07-17

    “Wow! What an amazing place. While the hotel website was accurate, You have to see it to really appreciate the experience. The entryway framed the ocean. The huge entrance, the parrots, the shopping, the pools... Wonderful! Our teen was able to hang with parents at the 14+ pool area and then take off to the saltwater lagoon, beach, gym... Great rooms, Super views. A lovely walkway along the ocean and easy access to shipwreck beach. Mahalo”

  • A Return Visit That Didn’t Quite Meet Expectations

    8/10

    8888ejonathan · NONE · 2026-07-14

    “We recently returned from our second stay at the Grand Hyatt Kauai, having previously visited in 2023. Unfortunately, this visit did not live up to our previous experience. Our stay got off to a disappointing start with check in. Our first room overlooked a large extractor or air conditioning unit that created constant noise which was clearly audible from inside the room. When I asked the bellman if it switched off overnight, he was unable to help. I then spoke with the front desk and felt as though my concerns were dismissed. I was told that because the noise was outside, moving rooms would not make a difference. Thankfully we did move rooms and the difference was significant. The new room was much quieter and far more enjoyable. Given the cost of staying at this resort, it was disappointing to feel as though we were being unreasonable for not wanting to spend our vacation listening to industrial equipment outside our room. Once we changed rooms, our experience improved considerably. The highlights of the resort were definitely the pool bar and the main bar in the evenings. The live music created a fantastic atmosphere and the staff at both locations were friendly, welcoming, and provided excellent service throughout our stay. One area that really needs improvement is the pool chair situation. Guests reserve loungers with towels early in the morning and often leave them empty for hours at a time. On several days we sat next to unoccupied chairs that remained unused for most of the day while other guests struggled to find somewhere to sit. Staff never seemed to enforce any policy or make those chairs available again, which made the pool experience frustrating. Another disappointment was Tidepools. During our 2023 visit it was one of the best meals we had on the island and was a highlight of our trip. This time the food was nowhere near the same standard. Neither my wife nor I finished our meals, which was surprising and disappointing given our previous experience. Overall, the Grand Hyatt Kauai is still a beautiful resort with wonderful grounds, excellent bars, and many great staff members. However, based on this stay and compared with other resorts we have visited, I no longer feel it delivers a true five star experience. With improvements to the arrival experience, better management of pool seating, and a return to the food quality we experienced previously, it could once again become one of our favorite resorts.”

  • Hyatt repriced my points stay since I changed the reservation by one day

    2/10

    Compass63348375175 · Couples · 2026-07-12

    “Have two reservations. 45,000 points per night. 3 nights per reservation. Hyatt customer service told me I could cut one night off each reservation and get the points back into my account. No reprice. This was on a recorded line. I called three hours later to make the changes and they said the other nights would be repriced at 55,000 per night. I am escalating this and Hyatt is NOT a pleasure to deal with. So disappointed.”

  • Truly the Grandest of the Grand Hyatts

    10/10

    Hawaiiana2017 · Family · 2026-07-11

    “Another spectacular visit at the Grand Hyatt Kauai. We stayed a week from July 2-9, and this property remains the most iconic of all the hotels in Kauai. The Grand Hyatt Kauai is about four decades young, but still maintains a majestic presence on a beautiful spot in Poipu, and although the infrastructure and rooms are showing some age, it is still nearly flawlessly maintained. The lobby is mesmerizing with a tropical flora, and its resident parrots, along with the Seaview Terrace, which hosts local singers provides an inviting aloha spirit. We were checked in by Stephanie, who was so engaging, professional and super informative. She even provided us a few vouchers for drinks and appetizers for having to wait a few minutes for a room. That was so courteous of her, and her gracious gesture set the tone for our week! The basic rooms at 500 sq ft, is truly spacious and easily comforts a family of four. We’ve tried all the restaurants here, but their stars are the Tidepool and Stevenson Library. Too much to list here, but the service levels and the elevated cuisine deserves another few paragraphs elsewhere. We enjoyed the poolside dining at Hale Nalu, and although getting cups of ice seems like such a small interaction, I must mention the kindness of Alecy and Donna, both of whom joyfully poured ice in our cups multiple times. They were always gleefully happy. The Grand Club consistently provided the caffeine fix we needed to start our day and it was a delight to see Ana, Sam and Jennifer at 6:30 am showing just as much energy as me. I had an opportunity to meet the director of safety and security, Rob DeLa Cruz, to share some security ideas from my part of the world and I was truly impressed with his knowledge, service delivery, mission, leadership style, and how it all ties to the most important aspect: customer service. The hotel is very fortunate to have him. Finally, a shout out to a long time, exemplary representative, Napua Rita. Through the years we’ve stayed here, it’s such a joy to see her again, and feel her warmth and welcome, like we’ve always been a part of the extended family here. She’s amazing. MAHALO to everyone mentioned here and we can’t until our next visit!”

  • Great visit and wonderful property!

    10/10

    jasper_c_lin · NONE · 2026-07-10

    “The pools were nice, the atmosphere was fun and the activities were engaging. The property was well kept. Certain parts of the property is showing some age, but things work and are well maintained.”

  • Awesome! As described.

    10/10

    chrisaF6545RJ · NONE · 2026-07-09

    “REALLY nice hotel! The adult pool is a plus. The staff is very friendly and want to make sure you have what you need. The restaurants offer delicious food.”

  • Wonderful experience

    10/10

    carolyny22 · NONE · 2026-07-08

    “This resort is large, beautiful and has a lot going on if you wish to partake. The food is good and plentiful. Resort is a good distance from stores though walkable if you'd like and the shuttle only runs in the afternoon and evening. I would return if going to Kauai.”

  • Just visit the Grand Hyatt.

    10/10

    A5220BJaf · Business · 2026-07-06

    “Fabulous trip and a gorgeous resort. Don’t miss the Seaview Terrace for great food, live music and great service. Shout out to the best waiter/ bartender around…Johnny!”

View all guest reviews

Hotel info and reviews come from third-party sources.