The Sheraton Maui Resort & Spa offers beautifully decorated guest rooms with tropical themes and Hawaiian artwork. Each room is equipped with modern amenities including air conditioning, flat screen TV, and a refrigerator.
Dining and Entertainment
Indulge in a culinary journey at one of the 5 restaurants and bars on-site. From craft cocktails at The Sandbar to nightly cliff diving ceremonies at The Cliff Dive Grill, there is something for every palate.
Recreational Activities
Experience the best of Maui with a range of activities such as hula dancing classes, scuba diving lessons, and oceanfront massages at the full-service spa. Additionally, guests can enjoy a short walk to Whaler’s Village for shopping or snorkeling at the base of Black Rock.
Book your stay at the Sheraton Maui Resort & Spa for an unforgettable Hawaiian getaway.
✦HAPPI HIGHLIGHTS
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Beautiful location
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Outstanding staff
At the hotel
Popular amenities
90 listed
24-hour front desk
Air conditioning
Bar
Beach
Beachfront
Beauty Services
Billiards
Breakfast in the room
Breakfast takeaway containers
Business center
View all amenities
Pools & wellness
Hot tub/Jacuzzi
Massage services
Outdoor pool
Pool bar
Pool with view
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Kid-friendly buffet
Restaurant
Snack bar
Special diet menus - on request
Vending machine - snacks
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Garden
Golf course
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Tennis court
Terrace
Water sport facilities on site
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Lower bathroom sink
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Shuttle service
Shuttle service (additional charge)
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Tour/class on local culture
Services & essentials
Car hire
Cashless payment available
Designated smoking area
Diving
Electric vehicle charging station
Family rooms
Free WiFi
Games room
Higher level toilet
Live music/performance
Minimarket on site
Mobile app for room service
Non-smoking throughout
Packed lunches
Room service
Shallow end
Snorkelling
Sun umbrellas
Toilet with grab rails
Vending machine - drinks
WiFi available
Review in focus
501 reviews
8/ 10
Wunderschöne Lage am Strand mit toller Aussicht auf den Black Rock. Schöne Gartenanlage mit tropischen Pflanzen und Pool, der sich durch die Anlage schlängelt. Verschiedene Gebäude mit maximal 6 Stockwerken.
Zwei sehr gute Restaurants: Italienisch und Japanisch mit Show Cooking.
Susanne · family with children · 2026-10-14
The guest experience
8.6out of 10 501 verified reviews
Loved most
Beautiful location
Outstanding staff
Worth knowing — Inconvenient check-in process
How guests scored the stay
Service9.1
Staff were exceptional, friendly, and attentive throughout the stay.
Location9.1
Perfectly located within walking distance of Whalers Village Mall.
Cleanliness8.6
The room was clean and comfortable.
Room Quality8.6
The room was comfortable, with a stunning balcony view.
Amenities8.6
Pool area was beautiful, though busy at times.
Overall Experience8.6
Great overall experience due to the location and staff.
Value for Money8.1
Overall good dinner quality, but some dishes could improve for the price.
Food and Beverage8.1
Breakfast was acceptable with good staff service.
Live guest feedback
Guest reviews
Consistent
81% of 16 recent stays rated 8+
8.6501 reviews
Hochpreisiges Hotel in Traumlage am Strand
8/10
Susanne · family with children · 2026-10-14
“Wunderschöne Lage am Strand mit toller Aussicht auf den Black Rock. Schöne Gartenanlage mit tropischen Pflanzen und Pool, der sich durch die Anlage schlängelt. Verschiedene Gebäude mit maximal 6 Stockwerken.
Zwei sehr gute Restaurants: Italienisch und Japanisch mit Show Cooking.”
Overall great place to stay if you can afford it
9/10
John · couple · 2026-10-09
“Beautiful area great Beach and pool”
Guest review
10/10
Barak · couple · 2026-09-15
“קיבלנו חדר עם נוף ישיר לים לblack rock , הכל היה פשוט מושלם, אומנם החדר אולי מעט בסיסי אבל לא חסר שום דבר וכל מה שמסביב פשוט מטורף
החוף של המלון האיזור של הבריכה
פשוט לקפוץ מהמיטה לים
מלא דברים שהמלון מספק כמו יוגה והכנת שרשראות הוואי”
A beautiful resort with excellent food, spotless facilities, and truly exceptional service—we would definitely return.
10/10
Alejandra · couple · 2026-09-11
“The service was exceptional. Everyone was incredibly friendly, attentive, and willing to help from the moment we arrived. Our original room did not have the partial ocean view we had reserved, so the front desk promptly moved us. When we found the mattresses too soft, the staff changed our room again and even had the housemen reinforce the beds to make us more comfortable. Their patience and dedication alone deserve five stars. The resort was also beautiful, clean, and well organized. The pools were maintained every night, and all the restaurants and the buffet offered excellent food.”
מלון מקסים צוות אדיב ונחמד מאוד אבל היחס של העלות ביחס לתמורה לא שווה
7/10
Tal · couple · 2026-09-09
“הריזורט נמצא על ה- black rock המפורסם
מכוון בריכות וקרבה לרצועת החוף המרכזית
מסעדות המלון נהדרות (מלבד ארוחת הבוקר שמוגשת כמזנון בופה שממש לא שווה את עלות המחיר של 50 דולר לאדם!!) אבל יש לקחת בחשבון שהן לא זולות
רצועת חוף חלומית”
Für uns ein 5 Sterne Hotel - sehr, sehr schön
10/10
Claudia&David · family with children · 2026-09-07
“Das Hotel ist sehr modern und schick. Die Lobby liegt oberhalb, ist toll offen gestaltet und hat einen wunderschönen Ausblick auf das Meer, die Gartenanlage und den Pool. Die Mädels von der Rezeption waren super freundlich und lieb. Es gab als Willkommens-Gruss eine Refill Flasche und eine Muschelkette :-) Wir haben ein Zimmer Upgrade erhalten und haben uns darüber super gefreut. Vielen lieben Dank nochmals. Die Suite war sehr gross, schön in hellen Farben modern und hochwertig eingerichtet, mit 2 tollen Balkonen und einem schönen Badezimmer. Das Hotel liegt direkt an einem wunderschönen langen feinsandigen Strand am Black Rock Felsen. Die Pool-Landschaft ist hübsch und sehr gemütlich gestaltet. Die Gartenanlage mit den kleinen Teichen ist traumhaft schön.”
Guest review
10/10
Stéphane · couple · 2026-08-31
“l'hôtel, la piscine et la plage sont absolument magnifiques. La chambre était spacieuse et très confortable. La salle de bain et le balcon avec vue sur mer étaient un vrai plus! la salle de sport aussi. Le personnel est très accueillant. Nous nous sommes sentis vraiment bien!”
It was amazing, best hotel I've ever stayed at before
10/10
Mark · solo traveller · 2026-08-31
“This was honestly the best hotel I've ever stayed at before. Beautiful location, excellent amenities, amazing breakfast buffet, great pool, great beach, lot of things to do, extremely accommodating and friendly staff, I could go on and on, but I enjoyed the experience tremendously and want to thank all the staff for making it an awesome and relaxing vacation”
Great
9/10
Oren · couple · 2026-08-29
“Location, Stuff, Food.”
It had the best views and the customer service was excellent!
10/10
Christine · couple · 2026-08-28
“Best views of the ocean and black rock.”
Guest review
9/10
Amir Schwartz · family with children · 2026-08-21
“Excellent resort hotel with beatufil design and layout.
The room was large and comfortable, breakfast was delicious.
The hotel has a prime location - right next to the black rock beach and within short walking distance from the Whalers Village with many shops and restaurants.
Highly recommended !”
Hay mejores opciones
6/10
Luis David · couple · 2026-08-05
“La ubicación es buena.”
Awful
6/10
dominiquet213 · Family · 2026-07-25
“Unacceptable 25mn waiting time for check in at 21:30 pm. Only one staff available while another woman is hiding behind her computer totally avoiding eye contact before disappearing in the back office! Very bad start”
Exceptional Service Made Our Stay Memorable
8/10
niao164 · Business · 2026-07-24
“We recently enjoyed a two-night kamaʻāina stay at Sheraton Maui, and what truly made our experience special was the genuine hospitality from several team members.
A huge mahalo to Irene at the Front Desk. From the moment we arrived, she welcomed us warmly and made us feel valued as kamaʻāina guests. I'd also like to recognize Kuuipo and Mia at the valet podium. They were consistently welcoming, friendly, and set a great first impression each time we came and went. The biggest shout-out goes to Kimo and Noah at the cabana and towel hut. Their attentiveness was outstanding. Throughout the day they continuously checked in on us, making sure we had everything we needed without ever feeling intrusive. Their level of service exceeded our expectations and truly elevated our pool experience. There were only two areas that impacted our stay. The duvet insert appeared to have a plastic-like material, which made it uncomfortably hot to sleep under. After not using it the second night, I slept much better. Also, the pool servers were difficult to flag down for food and beverage service. Ironically, the cabana attendants were much more accessible and attentive than the servers. Overall, the outstanding hospitality from Irene, Kuuipo, Mia, Kimo, and Noah far outweighed the few inconveniences. Their genuine aloha is what we'll remember most, and they are wonderful ambassadors for Sheraton Maui.”
Paradise on the Beach
8/10
JacksBee · Friends getaway · 2026-07-21
“My friend and I stayed at the Sheraton for a few days this past May. You can't beat the location. Our room was an ocean view with a balcony, was clean, spacious, and roomy. I absolutely loved the pool and lazy river. It was so relaxing. We also took advantage of the cabanas on the beach. It was amusing to watch all the adventurous guests jump off the cliff in the distance!
The Sheraton has a shaved ice stand by the pool, which is open with limited hours. They also have a decent pool bar/restaurant, The Cliff Dive Grill. I found the service to be outstanding. All the employees were helpful and friendly.
The only downside I found to the resort is the restaurants. There isn't just one sit down restaurant for dinner. I know they have a luau for a show and dinner, and perhaps that is why, but something that is open later and isn't outside would be a great option. Otherwise I would definitely come back here again!”
Great property, ok rooms, crazy daily fees
8/10
Anon12533 · Family · 2026-07-17
“Pros: location, beach, pool, friendly staff, views, upkeep, cleanliness, activities and amenities on site
Cons: small beds (fulls), crazy daily fees (everywhere in Hawaii), line for coffee in the morning was 30 mins, pool/resort adjacent to public beach but no bracelets required to use resort amenities for which guests pay a daily fee.
Would still return (eyes wide open)—great property just be prepared for the additional occupancy, resort, and parking fees charged daily. Coffee is $9, mixed drinks in a solo cup $22, daily umbrella rental (necessary) $100.
It’s Hawaii—we paid and enjoyed, but it added up!”
