Nestled on 15 acres of Mokapu Beach, Andaz Maui at Wailea Resort offers a lavish escape with 4 infinity pools, a rejuvenating spa, and exquisite dining options.
Exquisite Dining Experience
Indulge in a culinary journey at Iron Chef Masaharu Morimoto’s Morimoto Maui, where Japanese and American fusion delights await. Sip on handcrafted cocktails made with fresh, local ingredients at the poolside bars or enjoy the convenience of in-room dining.
Rejuvenation and Adventure
Unwind in stylish guest rooms featuring private balconies and modern amenities, or opt for the ultimate luxury in the villas with private hot tubs. Explore Hawaiian waters with water sports activities or rejuvenate at the fitness center and spa.
Experience luxury and serenity at Andaz Maui at Wailea Resort - book your stay now for an unforgettable beachfront retreat.
✦HAPPI HIGHLIGHTS
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Beautiful property and stunning grounds
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Excellent location (Wailea, walkable to shops)
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Friendly and attentive service in multiple reviews
At the hotel
Popular amenities
114 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Aerobics
Air conditioning
Allergy-free room
ATM/cash machine on site
Babysitting/child services
Bar
View all amenities
Pools & wellness
Barber/beauty shop
Beauty Services
Fitness/spa locker rooms
Hair Salon Services
Hot tub/Jacuzzi
Manicure
Massage services
Outdoor pool
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Breakfast in the room
Coffee Shop on site
Cooking class
Delivered food - securely covered
Food delivered to guest room
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Beach
Beachfront
Cycling
Fitness center
Fitness classes
Fitness facilities
Garden
Golf course
Hiking
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Water sport facilities on site
Yoga classes
Rooms & comfort
Heating
Hot spring bath
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Shuttle service
Shuttle service (free)
Valet parking
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Private check-in/check-out
Tour desk
Tour/class on local culture
Walking tours
Services & essentials
Bingo
Canoeing
Cashless payment available
Daily housekeeping
Designated smoking area
Electric vehicle charging station
Evening entertainment
Face masks for guests available
Family rooms
Happy hour
Key card access
Live music/performance
Minimarket on site
Mobile app for room service
Non-smoking throughout
Packed lunches
Paid WiFi
Room service
Snorkelling
Sun umbrellas
WiFi available
Review in focus
356 reviews
10/ 10
Peaceful and relaxing
Steven · couple · 2026-09-11
The guest experience
9.0out of 10 356 verified reviews
Loved most
Beautiful property and stunning grounds
Excellent location (Wailea, walkable to shops)
Friendly and attentive service in multiple reviews
Deluxe Ocean View Suite with sweeping views and dual balconies
Plentiful activities, pool and a well-regarded spa
Worth knowing — Significant check-in/service failure for one guest (front desk interaction) · Delay and poor condition of rollaway bed (dusty, worn) · Small standard room when rollaway added, cramped with luggage
How guests scored the stay
Location10.0
Repeatedly praised: excellent location (Wailea area), quick walk to shops and great grounds — consistently strong location sentiment.
Amenities9.5
Positive mentions of pool, plentiful activities and a well-regarded spa support a strong amenities rating.
Value for Money9.5
Described as expensive but worth it for the Deluxe Ocean View Suite and overall experience by returning guests; generally perceived as good value when expectations are met.
Overall Experience9.5
Overall very positive—property, views, amenities and many staff interactions are highly praised, though one severe check-in/service failure notably marred one guest's stay.
Food and Beverage9.0
Standard quality for this hotel tier
Service8.5
Mixed: multiple reviews praise attentive, friendly and exemplary staff, but one detailed account describes rude, unprofessional and confrontational front desk interactions during check-in that significantly affected that guest.
Cleanliness8.0
Dusty bedding reported on the rollaway bed and worn appearance of that extra bed lowered cleanliness perception, otherwise no widespread cleanliness complaints.
Room Quality8.0
Mixed: Deluxe Ocean View Suite receives glowing feedback for views and balconies, but another stay reported an extremely small room and a problematic, uncomfortable rollaway that cramped the space.
Live guest feedback
Guest reviews
Mixed experiences
65% of 17 recent stays rated 8+
9.0356 reviews
Great place to unwind and relax
10/10
Steven · couple · 2026-09-11
“Peaceful and relaxing”
Great day experience in pools and at the beach but sub-par in-room experience
5/10
Oleksiy · couple · 2026-09-05
“Breakfast was pretty good (regular buffet with scramble, fruits, oatmeal,...) but things like lattes/cappuccinos were charged as extras - given $50 breakfast price tag it's fair to expect this to be included (it's not something like alcoholic drinks).
Pools and beach were great - awesome cascading pools, super responsive and helpful staff, free ice cream:)
Awesome activities like boat trips to do snorkeling and turtles watching - really enjoyed it.
Great location for sure.”
High cost for poor service
2/10
birdy315 · NONE · 2026-07-25
“Don't use their online check-in system or you won't receive any text communication. This is the reason the front desk explained why I didn't receive any communication. You are lucky if you get welcome drink and fresh towel during check-in but we didn't. Front desk service is horrible. Instead, I want to give credit to the staff help parking and luggage service. They are super helpful and professional. Running to get every car under the sun!”
Best honeymoon
10/10
530katerid · Couples · 2026-07-24
“My husband and I absolutely loved the Andaz! We went for our honeymoon and it did not disappoint. From the start the front desk and valet staff were so kind - when we got to our room there was a bottle of wine and a message congratulating us on our honeymoon. So sweet!
The entire resort was beautiful and gives a romantic serene feel.
We saw many families and kids but it didn’t feel like there was an overwhelming amount. We were happy they had an adult only pool which was great if you wanted to be in a more relaxing and quiet setting. We loved the poolside food and drink service, and the pool attendants always had towels ready for us.
Another great thing about the resort is the location. We loved there was a shopping mall in walking distance! They had upscale stores, coffee, gift shops, restaurants, etc.
We also ate at both restaurants on site and they were fantastic!!
Huge shout out to the staff - valet, ladies at the market, front desk, poolside staff, waiters and servers.. everyone was so so kind and helpful. Everyone seemed so happy to work there.
We highly recommend to any honeymooners looking for a place in Maui!! We hope we can come back again!”
Pool service lacking
4/10
lealahl · Couples · 2026-07-22
“Service at pool was not great. Our server acted like he was put out when we told him our food had a hair. Crazy for this caliber resort.”
Amazing Resort
10/10
Cedward0209 · NONE · 2026-07-20
“Amazing location, beautiful resort, lots of amenities and food options. Gluten friendly as well. Everyone working there was amazing, this is what truly made my trip. Had a wonderful experience. Beautiful sunsets”
We will be back!
10/10
237chantelw · NONE · 2026-07-20
“We had an incredible stay at the Andaz Maui while celebrating both our anniversary and our babymoon, and we would absolutely return.
From the moment we arrived, the customer service stood out. A special thank you to **Hua** in valet, **Kamea** at the front desk, and **Nic** and **Aaron** at breakfast. Each of them made us feel genuinely welcomed, valued, and well taken care of throughout our stay. Their warmth and attentiveness truly elevated our experience.
Breakfast at **Kaʻana Kitchen** was easily the highlight of our trip. We looked forward to it every morning. The food and service were 10/10—the variety was excellent, everything was fresh and flavorful, and the restaurant was very clean.
We also celebrated our anniversary with dinner at Kaʻana Kitchen. While the dinner menu was smaller than we expected, our server gave fantastic recommendations, and every appetizer and entrée he suggested was excellent. My husband initially ordered the lemongrass chicken (which wasn't one of the recommended dishes) and found it to be too salty. The staff replaced it immediately without hesitation, and the new entrée was delicious. We really appreciated how quickly and professionally they handled it.
The property itself is beautiful, peaceful, and incredibly well maintained. The pools, beach access, and overall atmosphere made it the perfect place to slow down and celebrate such a special season of life. As an expecting mom, I noticed several other couples enjoying babymoons as well, and it's easy to see why. The resort is relaxing, walkable, and has everything you need for a restful getaway.
The location in Wailea is another huge plus. It's close to great restaurants and shopping, so it was easy to venture out for a meal while still returning to a quiet, luxurious retreat.
Overall, this was a memorable stay with exceptional hospitality. Thank you again to Hua, Kamea, Nic, and Aaron for making our anniversary and babymoon so special. We can't wait to return!”
Great July 2026 vacay
10/10
Global33582550361 · NONE · 2026-07-20
“Celebrated my son's 13th birthday at the Andaz. Zero complaints about the resort. Great location in the Wailea area. The atmoaphere of the whole resort was fa ily friendly and also gving that sexy and hip vibe.
If kpyou're looking for a luxury resort that's great for families, couples, or anyone wanting an unforgettable Maui vacation, I highly recommend Andaz Maui. We made incredible memories here and can't wait to come back!”
Very good overall
8/10
799jasmint · Family · 2026-07-19
“I'm currently staying at the Andaz and like to write reviews mid-vacation when the experience is still fresh. We booked through Costco Travel for a week.
Pros:
- Beautiful resort with plentiful and spacious public areas. The lobby is spectacular, with several semi-private lounging areas overlooking the balcony. It's peak season, but we've had no trouble finding seating at the pool and in general the resort feels active but not crowded.
- The welcome is lovely and most of the staff are both friendly and helpful, especially with recommendations, pool chair setup, beach equipment, and the free shuttle.
- The resort fee covers a ton of activities, some you have to sign up for in advance but many you don't. The hotel has a weekly schedule of activities (Sunday to Saturday) at the concierge desk that lists out the times for the cultural classes, fitness, live music, etc.
- The breakfast is great - lots of variety and the setup (no guest cooking, i.e, a chef makes the waffles and pancakes instead of waiting in line at a sticky station to make your own) made it easy to get in quickly. We were in groups of 4+ and didn't wait more than 10 minutes for a table.
- The spa is definitely worth it and priced similarly to full-service spas where I'm from, so it felt like a pretty good deal among all of the other resort markups.
- Besides what's on property, the shuttle will take you within a 1-mile radius and there's plenty within a mile. It was also easy to get Ubers for the few things we planned further out.
Cons:
- We booked the basic room because the website didn't explain the difference between that room and the next level up, and it felt small for the per night price. The way the space is used in the bathroom (toilet and closet each in a separate room, plus a large shower) isn't bad, but it would be helpful if the website were clearer about room size --as a family we would've upgraded if it were clear we would get more space, not just a different view or bigger lanai.
- Bugs that rhyme with coach. :-( I did a lot of research before booking about places with the best mitigation because I had a really bad experience on a prior vacation, so this was really disappointing and impacted my enjoyment, especially since I'm already strict about not eating in hotel rooms for fear of attracting bugs. (We had no open food in the room.) The front desk was responsive and scheduled housekeeping promptly, so I'm hopeful this was a fluke.
The last 2 are *cons-ish because I think they're more about our personal preferences for travel rather than a reason to not stay here:
- As first-time visitors, more clarity at check-in or in the welcome booklet you get with the room keys would've been helpful. As mentioned above, the staff were by and large helpful, but we had to ask about several things we would've preferred more proactive communication on (e.g., the fridge is in a hidden panel near the tv, the shade is controlled by a switch near the bed, there's a family lounge with a microwave, breakfast is walk-in so you don't need to use the QR code around the hotel, etc.
- All of the upcharges and add-ons (like having to pay for certain mains on top of the $50/pp buffet fee) feel nickel-and-dimey after awhile, and it left a slightly sour taste in my mouth given that they weren't accompanied by the "above and beyond" I'm used to at luxury hotels. For example, one of our spa services had to be changed because a tech was sick and the options to reschedule didn't work with what we already had booked. In similar situations I've had, something has been offered for the inconvenience (e.g., a free-add-on, credit to the shop). I also named the special event we're here to celebrate when we booked the trip and wish that had been acknowledged in some way.
Overall, I recommend Andaz and we are having a very good time. However, I was hoping for spectacular, so if I were to return to Maui I'd probably give my second-choice a shot.”
Does not deserve 5 stars
8/10
anshulj924 · NONE · 2026-07-18
“We chose the Andaz Maui for our engagement trip and birthday celebration because of its reputation as a five-star luxury hotel. While we had an enjoyable vacation overall, the hotel itself fell well short of what we expected from a property in this category.
Pros:
* The location is excellent, and the grounds are absolutely beautiful, well-maintained, and spotless.
* The complimentary breakfast buffet was outstanding and one of the highlights of our stay.
* Valet service was consistently prompt, professional, and courteous.
* After checkout, the hotel provided access to a lounge with showers and securely stored our luggage, which was very convenient before our evening flight.
Cons:
* We had to wait until exactly 4:00 PM to check in. Although we appreciated being upgraded to a top-floor ocean view room, the room itself was surprisingly small and underwhelming for a luxury resort. Waiting until 4pm was also extremely painful in the heat.
* Our room had an ongoing ant problem throughout our stay. The hotel did send someone to spray insecticide, but no one wants chemicals being sprayed in their room while on vacation. Unfortunately, the ants returned shortly afterward.
* While breakfast was included, Hyatt still charged extra for a separate coffee and à la carte menu. Charging $8 for a simple Americano at a five-star resort that already includes breakfast felt unnecessarily cheap.
* Housekeeping did not clean the floors in our room during our stay, which was disappointing given the level of service we expected.
* We informed the hotel months in advance that we were visiting to celebrate both our engagement and a birthday. While we didn’t expect anything extravagant, even a simple handwritten card or small gesture would have made the stay feel more personal. It seemed as though the special occasions weren’t acknowledged very well.
* while they advertise beach towel and chair service, we tried and had to do it on our own. They did not set anything up for us and it felt very cheap.
Overall, the Andaz Maui is a beautiful property in an incredible location, but the service and attention to detail simply did not match its five-star reputation. Between the pest issue, inconsistent housekeeping, nickel-and-diming over basic coffee, and the lack of recognition for special occasions that were communicated well in advance, we left feeling that this hotel falls short of the luxury experience it advertises. I would happily stay in Wailea again, but I would likely choose a different resort next time.”
nice resort hotel. Like the beach most.
10/10
Venture31576731750 · NONE · 2026-07-16
“nice resort hotel. Like the beach most. Lots of activities. and all of them are including in the resort fee. Will come back again,”
Andaz Aloha!
10/10
710suzettem · NONE · 2026-07-16
“We purchased a last minute trip package to Maui through Costco Travel. We hadn't previously stayed in any of the Wailea Resorts, though we have frequented the beaches and boardwalks there. The Andaz resort is 10/10...from the smaller big resort feeling, to the ALOHA spirit, to the outstanding food and drinks, to the well-stocked and user friendly activity desk and beyond...it is totally a positive experience. Mahalo Andaz family!”
Ok experience.
6/10
Kwang2013 · NONE · 2026-07-15
“over all fine, but be careful if you on the odd number rooms (away from the ocean), seems to be little too dark and damp. The buffet is not as good as many folks hyping it up. It is good but needs more items and better quality. omelets should not be extra cost.
Infinity pools are nice, however water and concrete floor can get really hot in full sun with limited tree cover.”
Beautiful property and great staff and housekeeping
10/10
gitanshub2026 · NONE · 2026-07-14
“My wife and I had a great time at the Andaz for our anniversary. Right from the personal attention given to us and the help we received for our early check in to support for the late check out, staff was quite courteous and helpful. The property is beautiful and all the pools were amazing. The activities offered at the resort such as paddleboarding and snorkeling were extremely fun and helped us enjoy Hawaii a lot. The housekeeping was excellent and it was impressive how well they kept the room and took care of our personal items in the room. We also had the opportunity of enjoying the spa facilities and a massage which I recommend. The breakfast spread was great and the wait was never more than 5 minutes long. I absolutely will stay here again.”
Beautiful but do not book "resort view" room!
8/10
B912QVmaryd · NONE · 2026-07-14
“The resort and views are SO BEAUTIFUL! Writing to warn guests to beware that "resort view room" is actually a parking lot view room. It is right across from the staff parking lot. When the staff arrives at work (4:00-5:00 am), their loud car music and car alarms will wake you up. If you sit on your patio, you will (only) have a view of the cars. Our first night, we did not realize this because we arrived late, and the cars' headlights lit up our room all night.”
worst hotel ever - dont go
2/10
kristinbP4553LY · NONE · 2026-07-14
“This was the absolute worst experience at a hotel I have recently had. From lack of hot water in our hotel room, to taking 45 min to get a cocktail at the pool, you get very little opportunity for shade unless you rent a cabana, the food at all establishments were terrible - we left the property even for breakfast.”
Service Without a Smile
6/10
jeffnic · Business · 2026-07-13
“Beautiful Pools, But the Overall Experience Fell Short
We recently stayed at the Andaz Maui after hearing so many great things, but unfortunately, it did not live up to our expectations for a luxury resort at this price point.
The pool area is the highlight of the property and is beautifully designed. However, even that experience was frustrating at times. On multiple occasions, the resort lowered all of the pool umbrellas when the normal Maui trade winds picked up. While safety is important, these were typical trade wind conditions. Without any shade, it became uncomfortable to stay at the pool, and we ended up returning to our room. After moving to the Fairmont Kea Lani, we experienced similar weather, but their umbrellas remained open. It seems the Andaz could benefit from equipment designed for Maui's normal conditions.
Our biggest disappointment was the service. Throughout our stay, we joked that it was "service without a smile." While there were a few exceptional employees, most staff interactions lacked the warmth and hospitality you'd expect at a luxury resort. The pool attendants, in particular, were not especially friendly or attentive.
The dining experience was also underwhelming. We tried several restaurants during our stay and consistently found the food to be average while the prices were high. In comparison, the Four Seasons and Fairmont next door offered noticeably better food, warmer service, and, surprisingly, slightly lower prices.
The Andaz has an excellent location and beautiful pools, but luxury resorts are remembered for how they make guests feel. Unfortunately, we never experienced the level of hospitality that distinguishes truly exceptional properties. If service, dining, and overall guest experience are important to you, I would recommend considering the neighboring Four Seasons or Fairmont Kea Lani before making your decision.”
