Hotelaholic

Chicago · Illinois

JW Marriott Chicago

151 West Adams Street, Chicago, Illinois, 60603

9.0 Wonderful417 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Every room at JW Marriott Chicago features a 42-inch flat-screen LCD TV with Netflix streaming and satellite cable channels. The marble bathroom offers a double vanity, separate bath tub and shower, and plush bath robes.

  • Culinary Delights

    Guests can enjoy fine-dining at the on-site restaurant, The Florentine, which features seasonal Italian cuisine. The Lobby Lounge offers a more casual setting, where guests can grab an appetizer during happy hour or gather for drinks after work. In-room dining services are available 24 hours for guest convenience.

  • Convenient Location

    Just 1 mile away from Millennium Park and the Art Institute Museum, this historic Chicago Loop hotel is situated in the heart of the city’s financial district. Navy Pier is 2 miles away, and the Monroe Public Transit stop is 3 blocks away, providing easy access to several of Chicago’s most popular attractions.

Book your stay at JW Marriott Chicago for a truly unforgettable experience!

HAPPI HIGHLIGHTS

  • Comfortable beds

  • Helpful staff

  • Good location

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Barber/beauty shop
  • Beauty Services
View all amenities

Pools & wellness

  • Hair Salon Services
  • Heated pool
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Tour/class on local culture

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Face masks for guests available
  • Family rooms
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

417 reviews
5/ 10
Nada! Hotel bem velho A única coisa boa é a academia
natalia · couple · 2026-10-13

The guest experience

9.0out of 10
417 verified reviews

Loved most

  • Comfortable beds
  • Helpful staff
  • Good location
  • Spacious rooms
  • Quality amenities

Worth knowing — Paid WiFi · Mold in shower · Distance to elevator

How guests scored the stay

  • Service9.8

    Personal muy amable. The staff is great!

  • Location9.3

    Great location away from Michigan Ave., easy access to train and walk to restaurants.

  • Room Quality9.3

    Habitación y baño amplios. Very nice and big room.

  • Amenities9.3

    Spa and quality breakfast in the concierge lounge.

  • Overall Experience9.3

    A great place to stay in Chicago, would return.

  • Value for Money8.8

    All in all, a really good value.

  • Food and Beverage8.8

    Breakfast was very good, but costly.

  • Cleanliness7.8

    There was mold in the shower on the bottom seal of the shower.

Live guest feedback

Guest reviews

Mixed experiences

67% of 12 recent stays rated 8+

9.0417 reviews

  • Nao Ficarei mais la

    5/10

    natalia · couple · 2026-10-13

    “Nada! Hotel bem velho A única coisa boa é a academia”

  • Não fico mais la

    3/10

    natalia · solo traveller · 2026-10-13

    “A academia! O resto tudo muito velho”

  • Awesome Hotel

    10/10

    Karen · couple · 2026-10-13

    “Wonderful hotel!! Great location, comfortable cleans rooms. Awesome staff!”

  • Guest review

    10/10

    Platz · solo traveller · 2026-08-31

    “Staff was lovely - everyone was polite and kind. Food was delicious from room service to bar to hotel restaurant.”

  • 2 star hotel at 5 star pricing

    2/10

    Drewbaker13 · Business · 2026-08-25

    “It is unbelievable to me that this is a 5 star property charging a room rate with a comma. Not. Even. Close. Marriott should be embarrassed that this is the Chicago flagship. Possibly the worst night of sleep i have had in a hotel in 30 years in sales. Everything here is cheap except the price. From the absolute garbage pillows in your room (that can be switched...for OTHER garbage pillows) right down to the prison grade toilet paper in your bathroom. It’s like staying in a Super 8, but for a grand a night.”

  • Classy, Clean Rooms. Smaller than usual but comfortable

    8/10

    Maria · couple · 2026-08-24

    “Room was very clean. Staff was helpful. The location is absolutely amazing. We walked to broadway and most places in the loop. To go shopping in Michigan avenue it was about a 10 min uber. Restaurant in the building is really good”

  • Impressive stay

    10/10

    kevinnS7468LU · Friends getaway · 2026-08-20

    “This is my second experience at this hotel and was upgraded with a suite night award. The room was luxe, *great* blackout curtains, and a generous sized living room with a giant sofa. The bathroom was also humongous. The breakfast was also quite nice and also open on the weekend. The food offerings at the restaurant in the lobby are expensive but high quality. The lounge evening offerings were also cute, significant, and thoughtfully produced. This hotel signifies one of the best lounge experiences I’ve had in the US and rivals international offerings. The customer service was also noticeably kind across check-in and also the lounge. The hotel made up for my previous problematic initial stay and I can now say I look forward to coming back; I’m glad I gave it a second chance.”

  • Satisfactory but not outstanding.

    9/10

    Joseph · couple · 2026-08-17

    “The room was comfortable as was the bed.”

  • A stunning Chicago stay!

    10/10

    hayleymcgoldie · Business · 2026-07-26

    “This hotel is gorgeous and the staff are so courteous. It's a short walk away from Millennium Park, amazing food, shops and other activities, and also on the same block as the CTA transit line so getting anywhere across the city is accessible.”

  • Booking is fraudulently claiming breakfast included hotel does not recognize it

    1/10

    Bjoern · solo traveller · 2026-07-20

    “Breakfast charges as hotel did not acknowledge breakfast all inclusive.”

  • Fine place to stay!

    8/10

    Lynn · couple · 2026-07-06

    “Good size room with plenty of room to seat 4(had a nice long chaise at end of bed. Very clean! Delicious breakfast”

  • Exceptional stay — Beautiful Lobby, Seamless Check-in, and an Unforgettable Bar Team

    10/10

    Journey40445086689 · Couples · 2026-07-05

    “My boyfriend and I came into town for a concert and chose the JW Marriott — we’re loyal Marriott people, and this stay reminded us why. From the moment we arrived, valet was helpful and welcoming. The concierge greeted us warmly and guided us to check-in, and I have to say, the lobby is incredibly beautiful and so spacious. As a Marriott Bonvoy member, check-in was smooth and effortless. I don’t remember the gentleman’s name, but he was cheerful, professional, and a pleasure to talk to — a great first impression. The highlight of our stay was the lobby bar. It quickly became our favorite spot. Matt, the bartender, is genuinely outstanding — knowledgeable, friendly, and spot-on with recommendations for both the menu and local spots outside the hotel. When we returned the next day, he remembered my name and our drink orders without hesitation, which made us feel like regulars. Be sure to go see Matt at the bar; he’ll take great care of you. Special thanks as well to Robert and Diego behind the bar — both so lovely, attentive, and friendly. They helped make the experience memorable. Overall, an excellent stay with stellar service across the board. We can’t wait to come back. I also want to add how clean the rooms were and the entire hotel, the noise level no problem especially being right in the city. And the price value of the hotel was very reasonable especially being the 4th of July weekend”

View all guest reviews

Hotel info and reviews come from third-party sources.