The Hoxton, Chicago offers a plethora of upscale amenities, including a rooftop pool, yoga studio, and coworking space, ensuring a comfortable and enjoyable stay for all guests.
Gourmet Dining
Indulge in a culinary journey at the hotel's three unique dining options - from modern Mediterranean cuisine at Cira to Peruvian-inspired dishes at Cabra, and delightful cocktails at Lazy Bird, there's something to satisfy every palate.
Convenient Location
Located in the vibrant West Loop district, The Hoxton is just a short walk away from iconic landmarks such as Willis Tower and the CIBC Theater, making it the perfect base for exploring the best of Chicago.
Book your stay at The Hoxton, Chicago now!
✦HAPPI HIGHLIGHTS
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Exceptional service from staff
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Beautifully designed hotel
At the hotel
Popular amenities
52 listed
24-hour front desk
Air conditioning
Bar
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Daily housekeeping
Dry cleaning
View all amenities
Pools & wellness
Outdoor pool
Swimming pool
Dining & drinks
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Sun loungers or beach chairs
Yoga classes
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Property cleaned by professional cleaning companies
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Guest services
Express check-in/check-out
Invoice provided
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Services & essentials
Face masks for guests available
Free WiFi
Key card access
Minimarket on site
Non-smoking throughout
Room service
WiFi available
Review in focus
532 reviews
8/ 10
El ambiente y la ubicación
Maria Victoria · family with children · 2026-10-11
The guest experience
8.5out of 10 532 verified reviews
Loved most
Exceptional service from staff
Beautifully designed hotel
Worth knowing — Noise issues · High prices for food
How guests scored the stay
Service9.5
Numerous mentions of exceptional staff and service experiences throughout the reviews.
Location9.0
The hotel is in a trendy area with good access to local amenities, praised multiple times.
Amenities8.5
Good amenities are mentioned, but limited feedback prevents a higher score.
Value for Money8.5
Reasonably priced accommodations and dining options, which were generally appreciated.
Overall Experience8.5
The overall sentiment from reviews indicates a very good experience with some minor drawbacks.
Cleanliness8.0
Some reviews mentioned issues such as tight rooms and noise, suggesting cleanliness may sometimes be affected.
Room Quality8.0
Some rooms were described as small and had noise issues, leading to a lower score.
Food and Beverage8.0
Food was described as delicious but also pricey, balanced by the quality.
Live guest feedback
Guest reviews
Mixed experiences
56% of 16 recent stays rated 8+
8.5532 reviews
Guest review
8/10
Maria Victoria · family with children · 2026-10-11
“El ambiente y la ubicación”
Great location needs work to update bathroom amenities
10/10
Elese · solo traveller · 2026-09-18
“Staff and fo”
Guest review
8/10
Carolyn · couple · 2026-09-15
“Very tasty”
Guest review
10/10
Stephanie · couple · 2026-09-09
“Location, amenities, cleanliness”
Too expensive for what you get
7/10
ALFRED · couple · 2026-08-22
“Bed, shower, a/c, water bottle and milk”
Nice place, probably not worth 600 a night.
9/10
ndoca · couple · 2026-08-20
“A bit expensive for what it was.”
The room was average. The a/c stopped working in the middle of the night. Had to wait 45 min for somebody to come up
4/10
marian · family with children · 2026-08-11
“The location is amazing.”
Guest review
7/10
Jaimie · extended group · 2026-08-07
“the staff was good! the food was good! the location was great!! the roof top was really nice!! very nice views!”
The Hoxton is a must stay!
10/10
884kristit · Business · 2026-07-29
“The Hoxton is a must stay! The entire place has a great vibe. The people who work there are great as well. I was there on a business trip with a group but I would totally want to return for a personal stay. 10/10 stars for sure!!!”
Disappointing for the price and reputation
4/10
Vacation51080125862 · NONE · 2026-07-27
“Location is fairly decent! Can't complain.
Atmosphere - if you're not dressed to the nines, you'll probably feel uncomfortable staying here on weekends
Rooms - Pretty, but non functional. Fridge fits 2 bottles of water, no microwave, not enough hangers / no closet, minimal drawer space since the fridge and safe both take up a drawer in the dresser. TVs are outdated.
Value - NOT WORTH IT.
Cleanliness - no complaints here!
Noise level - Not bad in the rooms. you'll hear it in the hallways but you'd also expect that for a hotel that has bars and restaurant.
Service - Responsive front desk, but they're condescending and not quick to address actual concerns.
Amenities - Didn't see really any snack options, ice machines, vending machines for drinks/snacks, etc.”
Not great, sadly..
6/10
mandsn87 · Business · 2026-07-25
“I genuinely struggled with this hotel. I travel regularly and have stayed in plenty of hotels, but this was one of the most uncomfortable stays I’ve had.
The room was dark, small and felt completely outdated. The TV was tiny and seemed to belong to another era, and the hotel has clearly made very little effort to keep up with modern expectations. There was no food or drink in the minibar, and the room service menu was so limited that it was barely worth having one.
The housekeeping situation was particularly unacceptable. I stayed for an entire week and my room was not serviced. I had to call and effectively beg for fresh towels. At a hotel, basic housekeeping should not be treated as an unreasonable request.
Then there was the noise. Loud trains outside. An air conditioner that seemed to turn itself on and off whenever it pleased, accompanied by a bizarre grunting noise. Paper-thin walls. And, unfortunately, a dog in the room next door that kept me awake at night. The room had so little soundproofing that it often felt like I was sharing the room with the people and animals around me.
The shower had incredibly weak water pressure, which was the final insult after an already exhausting day.
By the end of the week, I was genuinely counting down the hours until I could leave. The location in the West Loop is the one clear positive, and it is a good location. Unfortunately, a good location cannot compensate for a dark, dated, noisy and poorly serviced hotel.
Three stars, and only because of the location. This was an extremely disappointing stay, and I would not return.”
Good location but small rooms
8/10
mikehG3601DY · Business · 2026-07-25
“Modern hotel in a great location. The rooms are too small and they do have a desk in the room. But otherwise good. Can be a bit loud at night.”
Buzzy hotel but poor service for the high price
6/10
frednyc55 · Friends getaway · 2026-07-18
“The hotel is in a trendy part of town and has a buzzy lobby, with a lounge area, bar and tables. The lobby is crowded all day, both with hotel guests and locals from the area. While lively, even as a hotel guest, you may have difficulty getting a table or place to sit. The hotel is definitely not catering only to their guests, so something to consider. The food was pretty good, but the drinks were watered down and expensive.
While the price is comparable to 5 or 4 star hotels, this is really a 3-4 star experience. The rooms are spartan chic and the service struggles a bit. Housekeeping is only upon request, and despite asking for it, my room wasn’t serviced. It felt like a Airbnb, not a high end hotel. Pretty disappointing for over $500 a night.
If you are young and want to stay somewhere fun, this may be for you. If you are looking for a more premium experience, I’d go elsewhere.”
Need wash cloth and robes for the amount of money it cost to stay
8/10
Travis · couple · 2026-07-12
“Clean , very nice and great location”
Great boutique in a great location
10/10
aymanh950 · Business · 2026-07-06
“Great location. Great hotel. Great ambiance and has a old time theme with a cozy feel. Several restaurants in the area and withing walking distance. There is an elevated right outside so the train noises are there but that's a charm of the location.”
Highly disappointed
2/10
336faliciag · NONE · 2026-07-05
“I didn’t like this property. Good location, overpriced food and drink we paid $50 for room service burgers and fries. No face towels provided, no fitted sheets on bed, phone in room didn’t work for calling the front desk, mobile options for room service didn’t work, room is small, had to buy a pass to use the gym. Would not recommend. At $800 for 2 nights this property is a 3 star at best”
