Experience unparalleled luxury at The St. Regis Chicago, located just steps away from Ohio Street Beach. Indulge in a 5-star stay with exquisite rooms featuring modern amenities like flat-screen TVs, plush seating areas, and private bathrooms. Relax in the indoor pool, stay active at the fitness centre, and enjoy evening entertainment during your stay.
Exceptional Dining and Services
Savour delectable meals at the on-site restaurant, unwind at the bar, and take advantage of the impeccable room service. With a 24-hour front desk and concierge service, your every need is catered to at The St. Regis Chicago.
Prime Location and Nearby Attractions
Conveniently situated near Navy Pier and other popular attractions, this hotel offers easy access to the best of Chicago. Don't miss the chance to explore the city while staying in ultimate comfort at The St.
Regis Chicago.
✦HAPPI HIGHLIGHTS
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Great rooms
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Outstanding staff
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Beautiful views
At the hotel
Popular amenities
99 listed
24-hour front desk
24-hour security
Aerobics
Air conditioning
Allergy-free room
Auditory guidance
Baby safety gates
Babysitting/child services
Bar
Beach
View all amenities
Pools & wellness
Fitness/spa locker rooms
Indoor pool
Massage services
Pool with view
Sauna
Spa/wellness center
Steam room
Swimming pool
Dining & drinks
Breakfast in the room
Coffee Shop on site
Cooking class
Delivered food - securely covered
Food delivered to guest room
Kid meals
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Broadcast Live sport events
Fitness center
Fitness classes
Fitness facilities
Outdoor furniture
Personal trainer
Sun loungers or beach chairs
Sun terrace
Tennis court
Yoga classes
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Lower bathroom sink
Non-smoking rooms
Soundproof rooms
Safety & cleanliness
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Safety deposit box
Security alarm
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Parking garage
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Tour/class on local culture
Walking tours
Services & essentials
Bowling
Cashless payment available
Daily housekeeping
Designated smoking area
Electric vehicle charging station
Evening entertainment
Happy hour
Higher level toilet
Key access
Key card access
Live music/performance
Movie nights
Non-smoking throughout
Paid WiFi
Room service
Shallow end
Stand-up comedy
Temporary art galleries
Themed dinner nights
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
133 reviews
10/ 10
The location was great, very close to major areas with lots of shopping and restaurants. The hotel was extremely clean, and they were so thoughtful. We enjoyed the everyday cleaning and butler service. It was rainy one day and they provided umbrellas. The room service and on site restaurant were phenomenal.
Cassandra · couple · 2026-10-20
The guest experience
8.9out of 10 133 verified reviews
Loved most
Great rooms
Outstanding staff
Beautiful views
Worth knowing — Understaffing · Service delays · Internet charges
How guests scored the stay
Cleanliness9.4
The room was spacious and clean, contributing positively to the overall stay.
Location9.4
Located conveniently close to the Magnificent Mile, enhancing the overall experience.
Amenities9.4
The hotel offers excellent amenities, including modern gym and beautiful pool.
Room Quality8.9
Room was described as incredible, though some design elements felt less luxurious.
Food and Beverage8.9
Restaurants were rated excellent, adding positively to the stay.
Overall Experience8.9
Overall a great experience despite some service-related issues.
Service8.4
While the staff were professional, the service was noted to be slower and lacking attentiveness in certain instances.
Value for Money7.9
Service issues and high fees for internet services led to a perception that the value was lacking.
Live guest feedback
Guest reviews
Mixed experiences
87% of 15 recent stays rated 8+
8.9133 reviews
Excellent stay. If we travel to Chicago again it will be our first choice
10/10
Cassandra · couple · 2026-10-20
“The location was great, very close to major areas with lots of shopping and restaurants. The hotel was extremely clean, and they were so thoughtful. We enjoyed the everyday cleaning and butler service. It was rainy one day and they provided umbrellas. The room service and on site restaurant were phenomenal.”
Excellent family stay
10/10
jeffmB5300KB · Family · 2026-06-28
“My family and I had a wonderful stay at the St Regis Chicago. The hotel honored our upgrade certificates to a 1 bedroom suite, which doesn't always occur at other hotels. The hotel is gorgeous and was wonderfully designed. Our room was perfect and the staff did a superb job making up the couch pullout bed with extra padding for comfort along with the rollaway bed that we requested. The hotel location is perfect as its close to everything but at the end of Wacker so the street outfront is quiet.
Only negatives were the rollaway bed and pullout bed were not ready when we checked in at midnight, which we had requested ahead of time knowing we'd get in late. But once alerted the staff got working to get these in place so we could all sleep.
We would absolutely stay here again on another family trip to Chicago.”
St. Regis Chicago - Crown Jewel of Chicago (& Bonvoy) Hotels
10/10
Daydream111672 · Family · 2026-05-13
“Want to know the best place to stay in downtown Chicago to celebrate a special occasion? The St. Regis Chicago is absolutely the place to do it!
My wife, son, and I spent this Mother’s Day weekend at the St. Regis Chicago, and the experience was exceptional from start to finish. The rooms, views, location, and service were all outstanding and exactly what you would expect from a world-class St. Regis property.
But what truly sets the St. Regis Chicago apart from other luxury hotels in Chicago, and even within the broader Bonvoy portfolio, is the personal touch provided by the team.
A very special thank you to Sabine, Elizabeth, and Ashley. Their professionalism, kindness, attention to detail, and genuine care made this weekend unforgettable for our family. They are the reason this property stands not only as the crown jewel of hotels in Chicago, but in my opinion, one of the crown jewels of the entire Bonvoy portfolio.
If it were possible, I would rate this hotel as the very best in Chicago and among the very best in the Marriott Bonvoy portfolio. And that’s coming from someone who has stayed at virtually every top hotel in Chicago and hundreds, if not thousands, of Bonvoy properties over the past 40 years.
Thank you again, Sabine, Elizabeth, and Ashley. You helped create a truly wonderful Mother’s Day weekend for my family that we will never forget.”
Perfect location
9/10
Abdullah · solo traveller · 2026-05-13
“Location, staff and cleaning”
St Regis Spa - 10/10 Facial & Experience with Patty (Patricia)
10/10
V172ALalexandram · Solo travel · 2026-04-30
“I love the St. Regis Chicago Spa! I’ve been seeing Patricia for over 10 years...long before she joined the beautiful St. Regis Chicago Spa. She is truly the best. I’ve followed her because her care, skill, and consistency are unmatched. Every treatment feels completely personalized; she’s incredibly intuitive and always knows exactly what my skin needs.
Her expertise and depth of knowledge when it comes to skincare are exceptional. She takes the time to understand your skin, explain what she’s doing, and tailor each treatment in a way that delivers real, noticeable results. I always leave feeling refreshed, glowing, and confident... she truly cares!
The products they use at the spa are top-tier—luxurious, effective, and thoughtfully selected, which only enhances the overall experience.
The St. Regis Chicago Spa itself is fantastic, and the experience is even more elevated. The space itself is absolutely stunning...serene, elegant, and designed to feel like a true escape. The views are incredible with amazing staff! It perfectly complements the level of care Patricia provides.
If you’re considering a visit, book a facial with Patricia—you won’t regret it. She’s the reason I’ve been a loyal client for over a decade, and she continues to exceed expectations every time. Thank you Patricia, and St Regis Chicago!”
A beautiful stay to celebrate my birthday!
10/10
Janet · couple · 2026-04-29
“Beautiful accommodations, loved the restaurant and pool.”
Nice Stay
9/10
G · solo traveller · 2026-04-22
“Service, staff, room condition, location.”
Just a great hotel
10/10
HoustonTravel123 · Family · 2026-04-19
“This newer St. Regis delivers on the service you'd expect. Fantastic staff in every party of the hotel. You feel welcome and recognized. Certainly a team effort going in behind the scenes. The rooms are spacious, with a great deal of natural light. Plenty of storage. Excellent bathroom setup. Attentive housekeeping staff, and the hotel went out of its way to recognize our anniversary. The beds are extremely comfortable -- probably our favorite hotel bed across any brand. Dining options are excellent, and Tre Dita is a real attraction. A beautiful dining room and phenomenal food. Bottom line: a fantastic hotel for business or family travel. Luxurious and comfortable. Delivers great value and the quality you would expect.”
Fine
8/10
r0rschachb · Business · 2026-03-28
“To be honest, this hotel is slightly superior to other properties of the same brand in different regions; however, considering the price point—and speaking purely from a personal perspective—I feel it is worth visiting for the experience, but nothing more.”
horrible
1/10
Fathia · couple · 2026-03-24
“The workers/ valet spoiled my vehicle and offered no help to fix i had to pay an overwhelming amount to fix.”
Enjoyable
10/10
John · family with children · 2026-03-02
“Great hotel, very clean and comfortable. Would recommend.”
Thank you Megan - However Disappointing Valet Experience
8/10
TravelJunky312 · Couples · 2026-02-02
“My wife and I recently stayed at the St. Regis Chicago and had a mixed experience. We were upgraded to an Astor Suite which was super fantastic. The suite was spacious and offered exactly the level of comfort and luxury one would expect.
I also want to specifically thank Megan at the front desk. She was warm, and genuinely helpful. She knows how to take care of her Ambassador Elite members.
Unfortunately, the valet service fell far short and bordered on terrible. There were repeated delays in retrieving my vehicle, requiring multiple calls. More troubling, when my car was finally brought up, my expensive vehicle keychain had been damaged during handling. Only part of the key was returned to me, and the valet staff acknowledged the damage but made no meaningful effort to address it at the time. Because of the cold weather, I did not want to escalate it further at that time.
I later voiced this minor issue to my Ambassador who routed it to Marriott Risk Management. Despite initial contact from a representative, Ms. Dee Fulmore, there was no follow-up, no resolution, and ultimately no response. I understand this is a very minor issue. But, I still have to pay to replace this expensive and sentimental keychain . Ms. Fulmore pretty much ghosted me which I did not appreciate. especially being a loyal member with Ambassador status.
Overall, this hotel is absolutely beautiful. The restaurant and the views are amazing. The valet experience and lack of accountability afterward detracted from what otherwise could have been a near-perfect stay. I hope management takes this feedback seriously. I am not writing just to complain. But, Valet and Ms. Fulmore, you simply need to have integrity in your job.
Thankfully, team members like Megan is what makes this property 5-stars.”
Typical American St. Regis
6/10
AmyEmilyT0214 · Couples · 2026-02-01
“We visited Chicago for a winter wonderland trip, and we stayed two nights at the St. Regis using points redemption.
Nice property along the iconic Chicago River, the lobby was decorated with Christmas tree and other festive decors, which were a nice touch. Our deluxe river-view room also offered a nice view of Navy Pier and the Ferris wheel. The room itself was nice and spacious, clean and comfortable, with a good-sized walk-in closet and a marble bathroom. The shower and sink water were both responsive, giving hot or cold water rather instantly. The water pressure for the tub was also great, fills up and drains quickly. The breakfast area is at the Japanese restaurant Miru, the place has nice decor and a good view of the river, similar to our room view. Our first breakfast was on a Sunday, and they had more options, including a Japanese-style breakfast. Took roughly 18 minutes to deliver our breakfast: pancake, croissant, chia pudding, side of egg and hash brown, which was a decent speed. The food was good, and the portion was nice. Over our two days, we experienced inconsistent service. Our first morning, the server was stern in his demeanor, while on our second morning, our younger server embraced the St. Regis professionalism. Bar Tre Dita was also nice, has a speakeasy vibe from the decor and lighting, our server, Ruben, provided good service and was attentive. I would also like to highlight another staff member, Ricardo, as he did his best to make up for our room service experience during our first night, more on that below.
Here are the less-than-ideal things we encountered at St. Regis Chicago:
1) We arrived at night on the 6th, and the check-in lady was oddly robotic, with minimal facial expression, and was explaining about our stay and property facilities as if she was reciting the entire script.
2) The in-room coffee machine was dirty. I had to run it and rinse it a few times in order for the water to come down clear. In the first round, the water that came down was brown. There were paper cups and plastic water bottles in the room, no ceramic tea cups or glass bottled water. For a St. Regis, I don't find it acceptable. Teabags, only 2 flavors available, however, were from Dammann Paris, which was nice but very much expected at a hotel of this caliber.
3) As mentioned above, we ordered room service for our first night as we had just travelled during the day, and we wanted to have a nice cozy meal in our beautiful room after freshening up. Took 1 hour and 30 minutes and 2 follow-up calls for our room service to be delivered. The manager that we spoke to was apologetic about the entire experience, as well as Ricardo, who delivered our food. The manager comped our room service order, and Ricardo offered ice cream and a glass bottle of Aqua Panna in addition as compensation. We did not have the best experience but at least the team attempted to make it up.
4) We also found out that the signature St. Regis service, that's part of the brand's identity, was not actually available to all guests in this location. I wanted to order tea after dinner, and I was a little surprised to hear that it was not available to us, and the reason given was, that we did not stay at a suite, our room was redeemed with points, and we were not cash-paying customers. I later discovered that higher grade rooms come with a different branded teabag and with a lot more flavor options. Among all the St. Regis that I've stayed at worldwide, Chicago is the first property that I've experienced this. With their points redemption reasoning, I don't personally see the validity of it, points were accumulated on our end by staying at Bonvoy properties using cash, or extra points directly purchased with cash. We didn't particularly appreciate or enjoy to be treated like second class citizens, and this among the aforementioned gave this property a 3 star rating.
We did not have a nice enough stay that I would solidly recommend this property. We love St. Regis, but unfortunately we cannot say the same about this location.”
Vince Turned It Around – Back as a St. Regis Fan!
10/10
WillZ4real · Solo travel · 2026-01-24
“My last stay at The St. Regis Chicago was disappointing, so I was hesitant to return. This time, though, it was perfect—thanks largely to Vince at the concierge desk.
He took my feedback seriously and went all out to make everything exceptional. Most impressively, he secured a fantastic last-minute restaurant reservation at one of Chicago's top spots when I asked with almost no notice.
The hotel delivered its signature luxury, and Vince's genuine care and expertise completely won me back as a customer. I'll be back—and I'll be asking for him!
Highly recommend. Thank you, Vince!”
