HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodations
Just steps away from the Magnificent Mile, Viceroy Chicago offers modern guest rooms with flat-screen TVs, plush seating, and complimentary WiFi. The fully-stocked minibar and coffee machine ensure a comfortable stay.
Culinary Delights
Indulge in dishes inspired by Midwest flavors at Somerset, the on-site restaurant. Enjoy crafted cocktails and small plates at the rooftop bar with stunning skyline views. In-room dining services are also available for convenience.
Top-Notch Amenities
Relax at the rooftop pool and bar with panoramic city views, or stay active at the state-of-the-art fitness center. With 14012 square feet of event space, the hotel is perfect for meetings and gatherings.
Book your stay at Viceroy Chicago for a memorable experience in the heart of the Gold Coast neighborhood.
HAPPI HIGHLIGHTS
Great service
Beautiful location
Comfortable rooms
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Allergy-free room
- Auditory guidance
- Babysitting/child services
- Bar
- Breakfast in the room
View all amenities
Pools & wellness
- Heated pool
- Outdoor pool
- Outdoor pool - seasonal
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Outdoor furniture
- Sun loungers or beach chairs
- Sun terrace
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Lower bathroom sink
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Private parking
- Valet parking
- Wheelchair accessible
Guest services
- Concierge service
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
Services & essentials
- Cashless payment available
- Daily housekeeping
- Face masks for guests available
- Free WiFi
- Higher level toilet
- Key access
- Key card access
- Mobile app for room service
- Non-smoking throughout
- Room service
- Thermometers for guests provided by property
- Toilet with grab rails
- WiFi available
Review in focus
Lovely hotel in a nice area. Comfortable and clean. Great room. Staff were always brilliant; so friendly and helpful.