HAPPI EXPERIENCE
The stay, in detail
Amenities and Features
Convenient Location:: 24-hour fitness centerComplimentary wireless internet accessFully equipped kitchens in guestroomsConvenient Location
The stay, in detail
Onsite Convenience:: Close proximity to USS Indianapolis Memorial and Central CanalShort drive to Gainbridge Fieldhouse and Lucas Oil StadiumOnsite Convenience
Free self parking availableIndividually decorated guestrooms with in-room washers/dryersTo book your stay at 9 On Canal By Barsala in Indianapolis (Downtown Indianapolis), visit our website today!
At the hotel
Popular amenities
- 24-hour fitness facilities
- Free self parking
- Free WiFi
- Housekeeping on request
- Smoke-free property
- Wheelchair accessible
Review in focus
4 reviews
2/ 10
I went here for my birthday to see the B1G championship game. When I arrived into my room the AC was on and my room was 53 degrees F and there was a brown stain on the toilet paper with no extra rolls. I had turned the heat on to get the room up to at least 70-72 and messaged the staff to see if I could get a different roll of tissue paper since they did not provide extras. This was their response “Oh no! I am sorry to hear that. Typically we provide a roll for each bathroom.” With no follow up or replacement so I bought my own tissue paper. Once I returned hours later (exploring) the room was up to 55F and stayed that way through the night. I messaged the staff the following morning and sent photos regarding the issue and asked if they could fix it or id request a refund and ask to stay elsewhere (it’s 21F outside) and they said they’d put a work order in and I would be contacted that day. When I returned that evening the issue had not been resolved and I called the manager/hotels.com to get a refund. The manager told me “well you pay for everything not just the ‘heat’”. I understand that but I’m not paying to be cold when it’s 21F outside.