Hotelaholic

Indianapolis · Indiana

Conrad Indianapolis

50 W Washington St., Indianapolis, Indiana, 46204

9.2 Wonderful392 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in the elegant rooms at Conrad Indianapolis, featuring 42-inch flat-screen TVs and luxurious marble bathrooms with TV mirrors, bathrobes, and slippers.

  • Exceptional Amenities

    Enjoy access to a full-service spa, a wine bar, a business center, and Evan and Todd Spa & Salon. Take advantage of the ten event spaces, including a formal ballroom, for your special occasions.

  • Prime Location

    Conveniently situated in downtown Indianapolis, connected to Circle Center Mall and near major attractions like Monument Circle and the Indiana Convention Center.

Let us elevate your stay in Indianapolis.

HAPPI HIGHLIGHTS

  • Great service

  • Comfortable rooms

  • Excellent food

At the hotel

Popular amenities

74 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Auditory guidance
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Infinity pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

392 reviews
2/ 10
Había una dama en la mañana antes de irme que era muy a gradable, y el desayuno incluido
Walesca · couple · 2026-10-12

The guest experience

9.2out of 10
392 verified reviews

Loved most

  • Great service
  • Comfortable rooms
  • Excellent food

Worth knowing — Some cleanliness issues · High pricing · Limited amenities accessibility

How guests scored the stay

  • Service10.0

    Exceptional service noted, with staff showing great attentiveness and responsiveness.

  • Overall Experience9.8

    Overall stay was wonderful with minor critiques, resulting in a positive experience.

  • Location9.6

    Good location mentioned for navigating downtown, enhancing the overall experience.

  • Food and Beverage9.6

    Excellent food with a stand-out vegan breakfast option.

  • Room Quality9.5

    Rooms were described as very comfortable and clean, creating a pleasant stay.

  • Cleanliness8.6

    The hotel was clean, but there were some small spots of mold in the corners of the shower floor.

  • Amenities8.6

    Some amenities like the pool were not fully accessible at times.

  • Value for Money8.0

    Some complaints about high prices and unexpected fees.

Live guest feedback

Guest reviews

Mixed experiences

73% of 15 recent stays rated 8+

9.2392 reviews

  • Guest review

    2/10

    Walesca · couple · 2026-10-12

    “Había una dama en la mañana antes de irme que era muy a gradable, y el desayuno incluido”

  • Nice hotel, but downtown Indy not as nice as it used to be

    9/10

    Terese · couple · 2026-10-08

    “Great hotel, nice rooms”

  • Muito boa, melhorar receptividade da equipe noturna.

    9/10

    Bechuate · couple · 2026-09-15

    “Acomodação ótima, equipe do dia muito atenciosa. Bikes que emprestam sao ótimas.”

  • Guest review

    9/10

    Paul · couple · 2026-09-14

    “Hotel staff was very welcoming and friendly. While the hotel was undergoing renovations, I was not able to notice any construction/demo during our stay”

  • Guest review

    7/10

    Robert · couple · 2026-09-12

    “Clean and smelled nice.”

  • Guest review

    10/10

    Perez Vazquez · solo traveller · 2026-09-11

    “Excellent location, great staff”

  • We had a terrific stay!

    10/10

    Deanna · family with children · 2026-08-16

    “We loved the hospitality of everyone at the Conrad.”

  • It was over all a pleasant stay.

    7/10

    Dawn · solo traveller · 2026-08-11

    “Very clean and comfortable”

  • Good location and very comfortable stay

    10/10

    Becky · couple · 2026-08-08

    “Great hotel to visit the Gainbridge Fieldhouse!”

  • This hotel is a vacation all by itself.

    10/10

    dms344 · Couples · 2026-08-05

    “I would stay at this Conrad hotel just to stay at the hotel as a hotel vacation. Everyone who works here is so friendly and professional. They quickly handled our luggage (to include 2 bicycles) - and our car. We received a Diamond upgrade to a corner suite and it was lovely. The suite was spacious and spotless. The bed was super comfortable and it was fun to come back to our room and see turn down service after our dinner at the adjacent Capital Grille. I thought the cards they left highlighting nearby bars and their histories was a fun touch. We used our Hilton Honors credit for room service breakfast and Kristen delivered it quickly and even confirmed the coffee was decaf before I could ask. The hotel has a great fitness center with a working peloton and they replenish towels and water frequently (I watched them check on the fitness center twice during my workout). The pool is just long enough that laps are possible. Parking is $80 a night but the valet service is quick. The shower had great water pressure but was on the small side so that they could include a separate tub.”

  • Outdated, understaffed, overpriced

    6/10

    Dush1725 · Family · 2026-06-21

    “The hotel is ok. The TV in the room is old and does not have the smart TV functions like Netflix and YouTube sign in. They give you a food and beverage credit but you can’t use it other than breakfast… and breakfast is a limited selection of sandwiches they just microwave. Overall disappointing from what is supposed to be Hiltons high end brand. Outdated and overpriced.”

  • Highly recommended

    10/10

    Anthony · couple · 2026-06-06

    “Staff and quality”

  • Great place to stay because they make you feel special

    10/10

    Charles · couple · 2026-06-01

    “Everything was great and the staff was excellent made our stay very enjoyable!”

  • Tough Call - Needs an Update

    8/10

    ChicagoFlyer · Couples · 2026-05-18

    “I struggled with this review and ulitmately decided on 4 stars instead of 5. The big issue is that for the pricepoint, the rooms are very outdated. Not even one USB port by the beds. Pros: - great, central location - wonderful staff - in particular the valet team - immaculate - everything is cleaned and well-maintained - large rooms with a large desk area and couch - separate walk-in shower (you don't need to climb into a tub to take a shower) plus a separate soaking tub - huge towels (and enough of them in the room) - comfortable bed and linens - free water bottles in the lobby available for guests Cons: - dated decor and design everywhere - as mentioned, no USB ports bedside - small television (yes I know that I am not here to watch TV but it's tough to sit on the in-room couch and see the small TV in the opposite corner of the room) - I would expect a nice, clubby bar open until midnight or so but they are directly attached to the Capital Grill bar that closes at 9PM weekdays, 10PM on weekends. - Pricey valet parking at $79/night”

  • Guest review

    10/10

    CarolRenee1973 · solo traveller · 2026-05-04

    “Every thing. Comfortable beautiful”

View all guest reviews

Hotel info and reviews come from third-party sources.