Hotelaholic

Indianapolis · Indiana

JW Marriott Indianapolis

10 S West Street, Indianapolis, Indiana, 46204

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location and Connectivity

    Connected to the Indiana Convention Center and Lucas Oil Stadium via indoor walkway bridge, this contemporary hotel in downtown Indianapolis offers unparalleled convenience for business and leisure travelers alike.

  • Luxurious Accommodations and Dining Options

    Each room at JW Marriott Indianapolis features a 40-inch flat-screen LCD TV, premium cable channels, and upscale amenities like an iPod docking station and coffee maker. Indulge in exquisite dining at OP Italian or unwind at High Velocity with a variety of beverages. 24-hour in-room dining is also available for ultimate comfort.

  • State-of-the-Art Facilities and Services

    With over 103,000 square feet of event space, a large ballroom, modern fitness center, and valet dry-cleaning services, JW Marriott Indianapolis ensures a seamless and enjoyable stay for all guests.

Experience the best of Indianapolis with nearby attractions just a short walk away. Book your stay now and elevate your travel experience at JW Marriott Indianapolis.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture

Rooms & comfort

  • CCTV in common areas
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Face masks for guests available
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,261 reviews
7/ 10
concierge staff is exceptional
Joe · couple · 2026-10-08

The guest experience

9.0out of 10
1261 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Low floor view concerns

How guests scored the stay

  • Service9.5

    Staff demonstrated outstanding service; multiple mentions of friendly and helpful staff.

  • Cleanliness9.0

    The hotel maintained exceptional cleanliness despite large crowds.

  • Location9.0

    Conveniently located near museums and stadiums, providing an enjoyable stay.

  • Room Quality9.0

    Rooms were described as large, quiet, and comfortable with nice views.

  • Amenities9.0

    Available amenities like the Executive Lounge and workout room received positive mentions.

  • Food and Beverage9.0

    Breakfast service was highly praised for its quality.

  • Overall Experience9.0

    Guests expressed a strong likelihood of returning, indicating high satisfaction.

  • Value for Money8.5

    Overall value was good, especially considering the service and location.

Live guest feedback

Guest reviews

Consistent

86% of 14 recent stays rated 8+

9.01261 reviews
  • Other than having to snipe hunt to find a parking space and having to sleep on unchanged linens?

    7/10

    Joe · couple · 2026-10-08

    “concierge staff is exceptional”

  • Guest review

    8/10

    Zablon · solo traveller · 2026-10-07

    “Silent environment”

  • I stay was very comfortable. That was greatly enhanced by the kind and helpful staff.

    10/10

    Madeline · solo traveller · 2026-09-05

    “Beautiful, specious, clean”

  • Poor guest experience after the fact.

    4/10

    martyfarty69 · Business · 2026-08-28

    “I stayed this week in Room 919 at the JW Marriott Indianapolis for a conference Tuesday through Thursday. My stay was fine, room was in good shape and relatively modern with all the amenities you need. Location was good for where we were and I really didn't need to travel outside the Hotel for anything as everything I needed was within the facility. It's advertised as a 4 Star Hotel and while it's nice, I didn't get that vibe. But what I did run into was theft and lack of accountability. I left Thursday morning around 6am to start my Drive back to WNY ( about 500 Miles ). about 1pm I stopped to grab lunch and went into the trunk of my car and realized I had left some clothes ( Sport Coat / Shirt and Pants ) hanging up in the closet. Completely my fault and I absolutely realize that it's not the Hotels fault for my stupidity, but they do have a lost and found and I contacted the hotel about 1:15pm ( before anyone else would have been allowed to check in to the room ) and spoke with someone who said he would go and check to find them and there were instructions on how to have them sent back to me. I received a call about 5 minutes later saying nothing was there !! I didn't have them and know exactly that due to my own fault I had not grabbed them from the closet..which means one of two things. Either the person cleaning the room kept them or threw them out. Or they didn't actually go and check the room and just called to say they did as they didn't magically walk out the room by themselves. Again, I recognize that leaving them in the room was my fault and I would have arranged to retrieve them but this 4 star Hotel service has failed a guest by either stealing / destroying a persons property without permission, or just plain laziness by the employee at their lost and found. Disappointing and left a bad taste in my mouth for what is supposedly an upscale hotel.”

  • Guest review

    10/10

    Michelle · couple · 2026-08-16

    “Super close to location and super clean. Staff was excellent.”

  • Amenities, food, service facilities just perfect

    10/10

    Pisces · couple · 2026-08-11

    “Amenities, food, service facilities just perfect”

  • Guest review

    10/10

    kimberly · solo traveller · 2026-08-10

    “Nice location. Friendly staff.”

  • Perfect location for an event at Lucas Oil Stadium

    10/10

    Brett · couple · 2026-08-09

    “Great location. Very clean and the staff was very friendly and helpful”

  • We love the property, but may have to find something cheaper next time.

    9/10

    Susan · extended group · 2026-08-08

    “We love everything about this hotel! My son would’ve liked a pool, but he did like the hotel.”

  • Executive Lounge mecca

    10/10

    B_BGnome · Business · 2026-08-06

    “The Executive Lounge is the real star here. As a Platinum Elite member, I’ve seen my share of lounges with protein bars and a lonely apple rolling around—this one actually delivers. Glass jars of candy, legit breakfast options, and nighttime cakes and desserts? Marriott lounges, take notes. And it’s not one of those ghost-town lounges where you wonder if you need to check the hours. This place is packed and clearly loved. Bonus points for the huge valet area tucked safely off the road, a great location, and easy convention access. The hotel is always buzzing. The two restaurants are fine, but honestly, the lounge is the main character.”

  • Beautiful room and everything was very nice

    10/10

    Virginia and Russ · couple · 2026-08-06

    “We we’re going to an Indians game and it was walking distance”

  • Guest review

    10/10

    Kaylin · couple · 2026-08-04

    “the view from our room was SPECTACULAR and the convenience to everything was fantastic. Will return to the hotel FOR SURE”

  • This is our second visit and we will be back!

    10/10

    SocialWorkerTex · Couples · 2026-08-02

    “I am going to break it down. STAFF- There was staff everywhere ready to assist. I know sweet Hunter helped me several times! And when I needed things for the room, they delivered so fast! FOOD- Starbucks. It has everything you need. lol. Also, I loved the food at the hotel. We diner at High Velocity and had a great experience. We really enjoyed talking to manager Robert about our positive experience. The hotel market has some awesome options. We loved the Nespresso coffee. We kept asking for more coffee and creamer. LOCATION- The hotel is perfectly placed in the city. We walked to a concert at the stadium the first time and Everwise outdoor venue the second visit. There are tons of things to do in walking distance. ROOM- The bed, pillows, and sheets, and sheets were so comfy! We didn't want to leave. The view from the room was awesome! The shower had the best water pressure I've ever had. lol. The room got cold enough even for my perimenopause self. lol. MISC- There were never-ending free water bottles. The market conveniently stayed open until 11 pm. We ordered late, late, late night pizza and ate it on the patio at High Velocity. There was an awesome brunch/all day breakfast place a few blocks away for the late late sleepers called Cafe Patachpou that the hotel recommended. Valet is $80. Just self-park. It's under the hotel and is right there at an elevator to the first floor at the hotel. There were also large trash cans to dump the trash from the car prior to the road trip. I loved that! lol. I can't wait to come back! Thanks again guys!!”

  • Guest review

    10/10

    Terrence · solo traveller · 2026-08-02

    “The Hotel is very nice and close to the music venue, and love that we didn't have to find a place to eat.”

View all guest reviews

Hotel info and reviews come from third-party sources.