Hotelaholic

Indianapolis · Indiana

The Westin Indianapolis

241 W Washington Street, Indianapolis, Indiana, 46204

9.1 Wonderful855 guest reviews

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Connected to the Circle Center Mall and Indiana Convention Center, The Westin Indianapolis offers modern guest rooms with premium amenities including Starbucks coffee, flat-screen TVs, and a refrigerator.

  • Fitness and Business Facilities

    Guests can stay active at the hotel's modern gym or utilize the business center for any work needs. Tour information is readily available for those looking to explore the city.

  • Dining and Entertainment

    Enjoy delicious steaks and seafood at the on-site restaurant, followed by drinks at the sports lounge. With meeting and banquet facilities, as well as concierge services, every guest's needs are catered to seamlessly.

Experience the epitome of comfort and convenience at The Westin Indianapolis. Book your stay now for a memorable visit to Indianapolis!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great location

  • Clean and comfortable rooms

At the hotel

Popular amenities

48 listed
  • 24-hour front desk
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center
  • Garden

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

855 reviews
10/ 10
Enjoyed breakfasts
Beverly · family with children · 2026-09-05

The guest experience

9.1out of 10
855 verified reviews

Loved most

  • Exceptional service
  • Great location
  • Clean and comfortable rooms

Worth knowing — Limited toiletries · Parking may be an issue

How guests scored the stay

  • Service9.6

    Multiple reviews praised the exceptional service from staff such as Michael B and Kaelynn.

  • Overall Experience9.2

    Consistently positive experiences noted by guests.

  • Location9.1

    Convenient location with easy access to nearby attractions.

  • Cleanliness9.1

    The room was awesome and clean.

  • Food and Beverage9.1

    Food quality and service at the restaurant received positive remarks.

  • Room Quality9.1

    Rooms were described as clean and comfortable.

  • Value for Money9.1

    Overall a great value for the quality of service and stay.

  • Amenities8.6

    Toiletries and coffee supply can be more generous.

Live guest feedback

Guest reviews

Mixed experiences

80% of 15 recent stays rated 8+

9.1855 reviews

  • Guest review

    10/10

    Beverly · family with children · 2026-09-05

    “Enjoyed breakfasts”

  • Beautiful area and the staff were amazing!

    10/10

    Shelby · family with children · 2026-08-24

    “Location was everything for our stay. Very comfortable and accommodating.”

  • Not again

    1/10

    Darice · couple · 2026-08-21

    “Location to event center”

  • Not really worth what you charge.

    6/10

    Adams · solo traveller · 2026-08-17

    “The bed was very comfortable and room very quiet.”

  • Guest review

    7/10

    Ken · solo traveller · 2026-08-15

    “Clean and comfortable room but over priced by a good bit in my opinion.”

  • Tres agreable

    9/10

    Anthony · solo traveller · 2026-08-15

    “Bien situé, propre”

  • Wonderful service

    10/10

    R6352DIamys · Couples · 2026-08-14

    “Food was great! Mike B was a great server”

  • Westin Club is a difference maker.

    10/10

    746vincen · Business · 2026-08-14

    “Whitney in the Westin club was such a joy and made each morning eating breakfast such a great and pleasant experience. She’s a treasure and does a wonderful job.”

  • The location to downtown nightlife is excellent.

    10/10

    Harrold · couple · 2026-08-10

    “The room was inviting and clean, We enjoyed the comfort of the bed and slept very well. I also used the Fitness Center. It was crowded, but there were enough machines and weights for everyone to use. One might need to wait their turn, but not often. We also enjoyed a lite lunch at Ten Hands. A half salad option is more than enough for an adult.”

  • I excellence in service

    10/10

    rudyt569 · Couples · 2026-08-07

    “Joseph was so gracious. He was an excellent server. I so appreciate his lindness”

  • Amazing night on the patio

    8/10

    taracC9912OT · Couples · 2026-08-06

    “The weather was perfect and patio was amazing. Mike B was an excellent waiter. The chicken fingers were amazing. The Brussels sprouts were hot, spicy wise, so get them only if you like heat.”

  • Spectacular!!

    10/10

    800yahairag · Solo travel · 2026-08-05

    “Mike B customer service is excellent! The service was excellent; very friendly, helpful, and attentive to the customer.”

  • Ten Hands Market and Cafe

    10/10

    TylerD1303 · Business · 2026-08-05

    “I frequented the Cafe for quick food and coffee runs during Gen Con. Lori, Opal, Kenya, and the others were kind and welcoming every single time. I cannot recommend visiting them enough.”

  • End of shift hospitality

    10/10

    josephvP2358LO · Friends getaway · 2026-08-04

    “Pat at 1 restaurant was closing for the night but still found time to get me a pastry and a drink, very welcome after a long day. The hotel staff was nice as a whole, but she was the best!”

  • Very lovely hotel and staff!

    10/10

    J9115DKelainel · Family · 2026-08-03

    “The hotel rooms were very lovely and clean. The hotel was able to accommodate us after our third party failed to book us, which was very nice of the hotel. The front desk was also very welcoming, especially Bryan who let us spin a wheel and get rewards points after I became a member. The breakfast and snacks were also amazing and the kitchen staff were great. Lanang was very friendly and it was great getting to talk to him and many of the other hotel staff! The hotel was also near the zoo, so we had a fun time exploring that. Overall a great experience!”

View all guest reviews

Hotel info and reviews come from third-party sources.