Hotelaholic

New Orleans · Louisiana

Crowne Plaza New Orleans French Qtr - Astor by IHG

739 Canal Street, New Orleans, Louisiana, 70130

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Recreational Amenities

    Enjoy the outdoors with the hotel's refreshing outdoor pool and a state-of-the-art fitness center.

  • Dining and Refreshments

    Indulge in delectable meals at Dickie Brennan’s Bourbon and unwind with your favorite drink at the bar/lounge. Don't miss the daily cooked-to-order breakfasts at your convenience.

  • Event Spaces and Services

    Host your events seamlessly at the hotel's expansive 32000 square feet of versatile space and take advantage of amenities such as the 24-hour business center, express check-out, and attentive concierge services.

Book your luxurious stay at Crowne Plaza New Orleans French Qtr - Astor and immerse yourself in the heart of the vibrant city, steps away from Bourbon Street and Canal Street.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean and comfortable rooms

At the hotel

Popular amenities

30 listed
  • 24-hour business center
  • 24-hour front desk
  • Assistive listening devices available
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Bicycle rentals nearby
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Concierge service
View all amenities

Pools & wellness

  • Pool sun loungers

Fitness & outdoors

  • Fitness facilities
  • Golfing nearby

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • Free RV, bus, truck parking
  • RV, bus, truck parking
  • Wheelchair-accessible public washroom

Guest services

  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Segway rental/tour nearby
  • Tours/ticket assistance

Services & essentials

  • Conference space
  • Free WiFi
  • Porter/bellhop
  • Wedding services

Review in focus

631 reviews
8/ 10
Valet Parking was fine. The web site says valet is $49.00 a night and we got charged $59 a night. Also there were no batteries in our safe and they told us they would bring us some and they never did. We were there three nights.
Deborah · family · 2025-10-13

The guest experience

7.4out of 10
631 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean and comfortable rooms

Worth knowing — Cleanliness issues · Noise disturbances · Parking fee discrepancies

How guests scored the stay

  • Location9.4

    Great location, very convenient access to local attractions.

  • Service8.3

    Multiple mentions of friendly and helpful staff.

  • Overall Experience7.8

    Mixed experience with great location and service, but multiple issues with cleanliness and noise.

  • Food and Beverage7.4

    No specific feedback, assumed to be standard for hotel tier.

  • Amenities7.3

    Decent amenities with a basic fitness center, but wifi issues noted.

  • Value for Money7.3

    Price aligned with services provided, though cleanliness was an issue.

Live guest feedback

Guest reviews

Mixed experiences

70% of 20 recent stays rated 8+

7.4631 reviews
  • Guest review

    8/10

    Deborah · family · 2025-10-13

    “Valet Parking was fine. The web site says valet is $49.00 a night and we got charged $59 a night. Also there were no batteries in our safe and they told us they would bring us some and they never did. We were there three nights.”

  • Guest review

    10/10

    Gabriel · 2025-10-12

    “Excellent service ”

  • Guest review

    8/10

    SAMMY · friends · 2025-10-11

    “Very easy to.get to many places from the hotel,very convenient”

  • Guest review

    6/10

    karen · family · 2025-10-11

    “Parking is 49$ per night . Very easy and very nice valets for unlimited in and out. The room was clean and comfortable but somewhat run down. The location was excellent.”

  • Guest review

    10/10

    Paul · 2025-10-11

    “right next to bourbon street”

  • Guest review

    10/10

    Ericka · 2025-10-10

    “Great location ”

  • Guest review

    10/10

    Kenneth · 2025-10-10

    “Front desk representative was great, Joy! Location was awesome. Room for very nice, clean and comfortable.”

  • Guest review

    10/10

    RITA · partner · 2025-10-10

    “It's good staff was very pleasant in some part of the hotel can be cleaner. ”

  • Guest review

    8/10

    Dennis · partner · 2025-10-09

    “We stayed in room 2211 electrical outlets needs some work ”

  • Guest review

    8/10

    Guy · 2025-10-08

    “No wifi for my fire stick ”

  • Guest review

    4/10

    Leonard · 2025-10-08

    “Had to change room because of barking dogs at 1245am.. Had to listen to people next door yelling for an hour... HAD TO WALK DOWN 9 FLOORS CAUSE OF THE FIRE ALARM GOING OFF...Then later at 1140pm the alarm went off again...3 bad nights and 2 good nights...”

  • Guest review

    4/10

    Avraham · 2025-10-08

    “The reception manager she’s amazing stuff are amazing but rooms has mould. Showerhead is leaking.”

  • Guest review

    10/10

    Donnalyn · 2025-10-08

    “Everything was great. ”

  • Guest review

    10/10

    Frances · 2025-10-07

    “Beautiful hotel but very busy ”

  • Guest review

    8/10

    Jennie · family · 2025-10-07

    “Convenient”

  • Guest review

    2/10

    Tanasia · friends · 2025-10-07

    “This property is only good because of the location. It’s literally around the corner from all the entertainment. Check in was 4pm my room wasn’t ready until 5:40pm. The room wasn't cleaned it had stained sheets and stained towels. The staff are very friendly and professional I will say that. ”

  • Guest review

    10/10

    Jon · friends · 2025-10-07

    “Great hotel with easy access to everything! Staff was great! Very helpful and knowledgeable. Gym was adequate to get a good workout in. ”

  • Guest review

    4/10

    Rashelle · family · 2025-10-07

    “Very dated. Toilets were horrible and ran all night long. Our room was very dank and smelled terrible. We could get head people in other rooms talking and fighting all night long all three nights we stayed ”

  • Guest review

    4/10

    Riyun · family · 2025-10-06

    “Not a clean or friendly property. Very outdated rooms and technology as well. ”

  • Guest review

    10/10

    Matthew · 2025-10-06

    “I enjoyed my stay ”

View all guest reviews

Hotel info and reviews come from third-party sources.