Hotelaholic

New Orleans · Louisiana

JW Marriott New Orleans

614 Canal St, New Orleans, Louisiana, 70130

9.1 Wonderful672 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in the elegant rooms at JW Marriott New Orleans, boasting large windows, ergonomic workspaces, and plush seating areas. Enjoy modern amenities such as a flat-screen TV, coffee maker, and luxurious bathrobes for a comfortable stay.

  • Dining Excellence

    Savor a culinary experience at the on-site Fogo de Chao Brazillian steakhouse, known for its traditional fire-roasted meats. Unwind at the lobby lounge with handcrafted cocktails or treat yourself to a delicious breakfast buffet, ensuring a delightful dining experience throughout your stay.

  • Prime Location and Recreation

    Situated in the vibrant French Quarter, our hotel offers easy access to popular attractions like the Golf Club at Audubon Park and the Entergy Imax Theatre. Take advantage of nearby leisure activities including bowling and kayaking, adding excitement to your New Orleans adventure.

Book now to experience luxury and convenience at JW Marriott New Orleans!

HAPPI HIGHLIGHTS

  • Great location

  • Excellent service

  • Good food

At the hotel

Popular amenities

87 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Pool with view
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Movie nights
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Squash
  • Stand-up comedy
  • Temporary art galleries
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

672 reviews
10/ 10
Staff , facilities
Peter · couple · 2026-10-22

The guest experience

9.1out of 10
672 verified reviews

Loved most

  • Great location
  • Excellent service
  • Good food

Worth knowing — Poor internet · Run-down pool area

How guests scored the stay

  • Location9.7

    Ideal location near the French Quarter with easy access to points of interest.

  • Service9.7

    Exceptional staff that were very helpful and greeted guests warmly.

  • Overall Experience9.3

    Overall a wonderful stay with minor issues but highly recommended.

  • Food and Beverage9.2

    Excellent food quality, particularly the gumbo.

  • Room Quality9.2

    Room size and bed comfort were praised.

  • Cleanliness8.7

    Clean and well maintained, though minor issues such as the lack of an in-room microwave were noted.

  • Value for Money8.7

    Good value, but internet costs can be a downside for business travelers.

  • Amenities8.2

    Small and somewhat run-down pool area noted; otherwise standard for hotel of this class.

Live guest feedback

Guest reviews

Mixed experiences

93% of 15 recent stays rated 8+

9.1672 reviews

  • Fantastic location staff and amenities

    10/10

    Peter · couple · 2026-10-22

    “Staff , facilities”

  • Enjoyed it a lot

    8/10

    Anthony · couple · 2026-10-15

    “Great location and staff were great”

  • Buen lugar

    8/10

    miguel · family with children · 2026-09-18

    “Buena ubicación.”

  • It was burning up hot and I was extremely uncomfortable.

    1/10

    Raquel · couple · 2026-09-17

    “The area.”

  • Hervorragendes Hotel in ausgezeichneter Lage

    9/10

    AZ · couple · 2026-09-13

    “Direkte Lage an der Canal Street, alle Sehenswürdigkeiten und die lebhafte Bourbon Street (gegenüber vom Hotel) sind in kurzer Zeit fußmäßig erreichbar. (Unserer Meinung nach auf jeden Fall besser, als direkt auf der Bourbon Street zu wohnen). Straßenbahn (Streetcars) vor dem Hotel. Zimmer (wir hatten ein Exekutive Eckzimmer) sehr geräumig mit toller Aussicht. Frühstück (Exekutive Lounge) haben wir vor Ort gebucht, wobei nachmittags (ab 17:30 Uhr) zusätzlich kleine warme Speisen, Salat und Snacks sowie Getränke in diesem Paket inkludiert sind. Hotel gab uns Gutscheine (bei uns 30 Dollar pro Tag) für Aktivitäten/Ausflüge, die bei Buchung im Hotel eingelöst werden konnten (teilweise nach Abzug günstiger als bei Vorausbuchung bei herkömmlichen Anbietern). Freundlichkeit und Hilfsbereitschaft der Angestellten des Hotels ist hervorragend.”

  • My stay was amazing made my birthday one for the books love the safety and location of the stay

    10/10

    Talia · couple · 2026-09-13

    “Amazing location and amazing staff”

  • Great centralized spot for NOLA with great service

    9/10

    Karim · extended group · 2026-09-07

    “Spacious room. Clean with nice bathroom products.”

  • Overall excellent stay. Loved the hotel!

    9/10

    Shamika · extended group · 2026-09-01

    “Loved the location. Walking distance from almost everything. If we didn't walk, our destination was a short uber less than $15 dollars. You can step out of the back entrance of the hotel and you're right on Canal Street. It was super safe. Keycard entry into the hotel and elevators. Staff was great and pleasant! The food at the hotel bar was really good and so were the drinks! The doormen were so friendly and welcoming.”

  • Melhor opção em New Orleans

    10/10

    Leonel · couple · 2026-08-30

    “Hotel com padrão de hospedagem muito bom! Conforto, ótimo serviço, limpeza impecável. Uma das melhores hospedagens em que estivemos.”

  • We Love Bruno and Justin

    10/10

    H6768CPangelw · Friends getaway · 2026-08-07

    “Bruno is absolutely amazing and he accommodated us at the very last minute with rooms and service. Justin was also spectacular. We truly appreciate them stepping in. Will definitely be back!”

  • Very nice place definitely would stay again. Hopefully construction will be completed

    10/10

    Robert · couple · 2026-08-06

    “Very nice”

  • Great hotel-need to fix gym

    8/10

    hotel410 · Family · 2026-08-05

    “The JW is one of my favorite hotels. As we are a Tulane family, we stay there a lot. LOVE the doormen-they are hysterical, friendly and the nicest people. The gym however was disappointing this last time. One half barely had a/c. The 2 Peloton bikes did not work: the seat on one would not stay up (liability for sure) and its pedals were not aligned, the other was not calibrated. I hope they take care of this ASAP as we are due back in a week.”

  • Expecting more from a JW - especially lounge breakfast

    8/10

    johnfi · Couples · 2026-08-04

    “5 nights in the JW Marriott New Orleans on Canal St the edge of the French Quarter close to Bourbon St and a short walk to most things. Room was nice, comfortable, small bathroom but marble finishings. Staff was always friendly. Felt the property fell short with the JW Exec Lounge had a very basic breakfast setup - have had better ones from a Residence Inn. Also no coffee shop in the building but short walk outside to others. We would try the full Marriott if in area.”

  • Front desk ecperience

    10/10

    L5515XGamyt · Friends getaway · 2026-08-02

    “I had a really good time and was very pleased with my stay. Every request was met with all efforts to accommodate and in a timely manner. I specifically wanted to write a review about Bruno, the gentleman at the front desk as I was greeted. His smile was welcoming, he was polite, helpful, patient and when he wasn’t sure of the answer, he seemed happy to inquire and let me know. All of the front desk agents were great and ever so gracious but Bruno is the inspiration for this review.”

  • Experience at the JW Marriott

    10/10

    ladeannew · Family · 2026-08-02

    “Louis was very helpful. He assisted with getting our car in a timely fashion. He was very accommodating and very helpful!!! Thanks for your amazing customer service Louis!!!”

View all guest reviews

Hotel info and reviews come from third-party sources.