Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.
Pampering Spa and Dining Experiences
Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.
Convenient Amenities and Nearby Attractions
Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.
Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!
✦HAPPI HIGHLIGHTS
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Friendly staff
✦
Great location
✦
Delicious food
At the hotel
Popular amenities
80 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Bar
Barber/beauty shop
Beauty Services
Breakfast in the room
Breakfast takeaway containers
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hair Salon Services
Heated pool
Hot tub/Jacuzzi
Indoor pool
Manicure
Massage services
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Delivered food - securely covered
Food delivered to guest room
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Garden
Outdoor furniture
Terrace
Rooms & comfort
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
General comments highlight friendly and professional staff.
Food and Beverage9.5
Food was described as plentiful and delicious, with a notable entertainment experience.
Overall Experience9.5
Guests generally enjoyed their stay but noted several issues.
Amenities9.0
Hottub and pool required maintenance based on guest feedback.
Room Quality8.9
Rooms are comfortable, but some comments indicate they feel outdated.
Cleanliness8.5
Comments on dirty hallways and lack of housekeeping.
Value for Money7.4
Comments suggest the hotel is overpriced for the quality provided.
Live guest feedback
Guest reviews
Consistent
86% of 14 recent stays rated 8+
9.1507 reviews
Amazing place!
10/10
Janey · couple · 2026-10-16
“Lovely place so luxurious”
Guest review
10/10
Clayton · extended group · 2026-09-02
“We had an amazing experience in New Orleans as a result of staying here, i highly recommend it!”
Guest review
9/10
AYELET · extended group · 2026-08-24
“צוות מקסים. יוצא מגדרו בשביל האורחים”
Bel hôtel mais cher.
8/10
Sebastien · couple · 2026-08-22
“L’hôtel était correct”
wonderful
10/10
Maria · couple · 2026-08-20
“The whole hotel was beautiful with paintings, plenty of different areas to sit and relax, furniture in main reception were in keeping with the later century the courtyard was wonderful for coffee and relax. bedrooms were modern with french influence”
Great location
8/10
Neelam · couple · 2026-08-12
“The location was excellent. Very central and all the main areas were walking distance.”
Exceptionnel au niveau du service des petits soins de la propreté, l’emplacement tout est parfait
10/10
karim · family with children · 2026-08-10
“L’expérience client !”
A Heartfelt Thank You for an Unforgettable Stay
10/10
colleend209 · Couples · 2026-08-04
“Dear Ritz-Carlton New Orleans Team,
My husband and I had the pleasure of staying at your beautiful New Orleans property in June, and I wanted to take a moment to express our sincere gratitude for an absolutely exceptional experience.
From the moment we arrived, every aspect of our stay was truly five-star. What stood out most was the attention to detail. The rooms were impeccably clean, and each day we returned to find everything thoughtfully organized and refreshed. After spending our days exploring the incredible city of New Orleans, it was such a luxury to come back to a room that felt welcoming, pristine, and cared for.
The Club Lounge was another highlight of our stay. The food, beverages, and service were outstanding, but what made the experience truly memorable was the warmth of the staff. We looked forward to our daily visits, enjoyed meeting fellow guests, and genuinely appreciated the conversations and connections we made with your team members.
The bar experience was equally remarkable. From the harp music during the day to the fantastic jazz performances in the evening, the atmosphere perfectly captured the spirit of New Orleans. Most importantly, the service was extraordinary. Brittany, Byron, and Erica provided some of the best hospitality we have ever experienced. Their professionalism, kindness, and genuine desire to make guests feel welcome were evident in every interaction.
One moment, in particular, perfectly exemplifies the level of service your team delivers. One morning, I asked a hostess what time the beignet cart would be in the lobby and was told it would be available at 10:00 a.m. When we arrived at that time, we were disappointed to learn that we had actually missed it because the service had ended. Later, while enjoying what we can confidently say was the best Bloody Mary in New Orleans, we mentioned our disappointment to Brittany. Without hesitation, she arranged for a complimentary order of beignets with caramel, chocolate, and vanilla dipping sauces.
She absolutely did not have to do that. It was such a small gesture, yet it left an enormous impression on us. It wasn't about the beignets; it was about the kindness, thoughtfulness, and genuine care she showed. That interaction perfectly reflects what makes The Ritz-Carlton so special. Your team consistently goes above and beyond to create memorable experiences for your guests.
This was our third stay at your New Orleans property, and it certainly will not be our last. We have already recommended your hotel to friends and family and will continue to do so enthusiastically.
Please extend our heartfelt thanks and appreciation to Brittany, Byron, Erica, the Club Lounge team, the housekeeping staff, and everyone who contributed to making our visit so memorable. Their superior service, attention to detail, and genuine hospitality made our stay truly unforgettable.
Thank you for setting such a high standard of excellence and for reminding us what world-class hospitality looks like.
With sincere appreciation,
Mr. and Mrs. Michael Fernandez”
Perfect birthday week
10/10
351todda · Couples · 2026-07-29
“I cannot possibly say enough good about this hotel. It's not an exaggeration to say that it truly embodies the subtle but real difference between a faceless 4-star experience and a 5-star luxury experience.
For my birthday this week, I booked 3 nights on the Maison Orleans Club Level at the hotel. It really is a hotel within a hotel, with an expansive 4-room lounge laid out like an old plantation house with exquisite decor. The food and beverage presentations, as expected with a Ritz Club Lounge, are fantastic and laid out beautifully and promptly. The entire Club Concierge staff is special, shoutouts especially to Rachelle (sp? sorry if I missed!), Janis, Sunday, and Brenda. And they truly go out of their way to make your stay special. It's record hot here in NOLA this week, and I am recovering from cancer, yet I didn't feel left out or slighted at all not getting to go out while my husband did a little exploring in the French Quarter.
Our room is great. Once again, the decor and feeling is uniquely New Orleans. If you are in need of a Club Queen/Queen, just be aware that there is no bathtub, just a large walk-in shower. But the shower is quite nice. The room is quiet, and the little touches like a Nespresso coffee maker in-room add a lot. Housekeeping is absolutely first-rate.
Hotel management is also wonderful, with good communication before your stay. With a few health limitations, I had some concerns that I had to share, and everything was very well taken care of with a lot of grace. There were even small extra touches throughout our stay that just made it clear that these folks are brimming with genuine Southern hospitality. I cannot recommend this hotel more.
I can't imagine staying anywhere else in NOLA, and I would come back for the hotel alone!
T”
Terrible Bar Service
6/10
lorifK9295HV · Family · 2026-07-24
“Terrible service at the bar! Very disappointing for a brand I used to work for and loved! I mean how can you have a rude bartender in New Orleans? On the positive, waiter was wonderful.”
Luxury Ends at Checkout
4/10
Navigate05182129080 · Couples · 2026-07-20
“One of the reasons people choose The Ritz-Carlton is the expectation that, when something goes wrong, the staff will handle it with professionalism and urgency. Unfortunately, that wasn’t my experience.
Less than an hour after checking out, I realized I had left a tumbler containing refrigerated medication in the refrigerator of my room. I called immediately, explained the situation, and stressed that the medication needed to stay cold. The associate took down all of my information and assured me someone would check the room and call me back within a few minutes.
That call never came.
Rather than waiting, I drove back to the hotel myself. I was simply told that nothing had been located, with no indication that anyone had seriously investigated or attempted to resolve the situation. Given how quickly I reported it after checkout, it’s difficult to believe that a tumbler sitting in a refrigerator could simply disappear.
What frustrates me most isn’t that I accidentally left something behind—that was my mistake. It’s that the hotel failed at every step afterward. There was no sense of urgency despite the item containing medication, no follow-up despite a promised callback, and no effort to reassure me that anyone had thoroughly searched the room.
This is exactly the type of situation where a luxury hotel has the opportunity to demonstrate exceptional service. Instead, I experienced poor communication, little accountability, and complete indifference.
I’ve always associated The Ritz-Carlton with meticulous attention to detail and guest care. Sadly, this experience didn’t come close to living up to that reputation.”
A comfortable stay with a fantastic location
10/10
Milaspage · Business · 2026-07-20
“A very comfortable and enjoyable stay at the Ritz New Orleans. The meeting facilities were great, the room was clean, very comfortable and quiet. You really can’t beat the location. The staff was helpful and did everything to ensure it was an enjoyable stay. Conference rooms were just as expected for The Ritz Carlton. I stayed for a few days and everything was delightful.”
vale la pena ir al hotel
9/10
Felipe · couple · 2026-07-15
“el confort de la habitación, el servicio del restaurante y en especial el desayuno y la ubicación”
Très bon séjour, reposant grâce à la quiétude du Ritz-Carlton
10/10
Helene · couple · 2026-07-14
“Pouvoir prendre une chambre à 23:00 en last minute .
La qualité du service
Le calme
La chambre confortable , bien pensée et bien décorée
Le café le matin à la réception
La salle de sport bien équipée”
