Hotelaholic

Baltimore · Maryland

Hotel Indigo Baltimore Downtown by IHG

24 West Franklin Street, Baltimore, Maryland, 21201

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Historic Charm and Modern Comforts

    Located in the heart of Baltimore, Hotel Indigo Baltimore Downtown offers a unique blend of historic charm and modern comforts. Originally the city’s YMCA, this 1907 building now houses stylish rooms equipped with free Wi-Fi, coffee makers, and cable TV.

  • Dining Experience at Poets - Modern Cocktails and Kitchen

    Guests can indulge in a culinary delight at Poets - Modern Cocktails and Kitchen, where a daily hot breakfast, lunch, and dinner are served.

  • Convenient Location for Exploring

    Within a short walk from Mt Vernon Place Historic District, Basilica of the Assumption, and Charles Street, guests have easy access to shopping, dining, and iconic landmarks.

Book your stay at Hotel Indigo Baltimore Downtown and discover the best of the city.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Clean environment

  • Good location

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Broadcast Live sport events
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Non-smoking throughout
  • Temporary art galleries
  • Toilet with grab rails
  • Vending machine - drinks
  • Visual aids: Braille
  • WiFi available

Review in focus

1,021 reviews
10/ 10
Excellent a great place to stay would do it again
Joanna · solo traveller · 2026-10-13

The guest experience

9.0out of 10
1021 verified reviews

Loved most

  • Friendly staff
  • Clean environment
  • Good location

Worth knowing — Rooms looking dated · Lack of in/out privileges for parking

How guests scored the stay

  • Service9.8

    Staff is exceptionally warm, welcoming, and attentive. Guests frequently mention the outstanding personnel.

  • Cleanliness9.3

    Rooms were clean and well-kept, contributing to a pleasant experience.

  • Location9.3

    Great location, convenient for various activities.

  • Overall Experience9.3

    Guests had a very positive experience, despite some minor issues.

  • Room Quality8.8

    Rooms are overall comfortable but showing signs of aging in decor.

  • Value for Money8.8

    Fair pricing relative to service and comfort provided.

  • Food and Beverage8.8

    Restaurant meals received mixed reviews, but overall decent quality noted.

  • Amenities8.3

    Amenities are generally as described, but there were issues with parking fees.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 6 recent stays rated 8+

9.01021 reviews
  • Guest review

    10/10

    Joanna · solo traveller · 2026-10-13

    “Excellent a great place to stay would do it again”

  • The staff were extremely pleasant and the rooms were clean.

    9/10

    Lena · family with children · 2026-08-27

    “The staff were extremely nice and understanding of our situation with all the travel changes that unexpectedly happened. And the rooms were really clean and spacious.”

  • Guest review

    10/10

    DJ · couple · 2026-08-26

    “The staff were super friendly and personal.”

  • Great value in Baltimore

    9/10

    Stephanie · couple · 2026-08-23

    “Very friendly staff with nice lobby bar and restaurant. Room was extremely quiet. Dog friendly.”

  • Excellent hotel in a neighborhood that still needs work.

    9/10

    Nancy · extended group · 2026-08-20

    “The hotel was lovely & the staff was wonderful.”

  • Marvelous

    10/10

    garland · couple · 2026-08-10

Hotel info and reviews come from third-party sources.