Hotelaholic

Boston · Massachusetts

Fairmont Copley Plaza, Boston

138 Saint James Ave, Boston, Massachusetts, 02116

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    With 383 air-conditioned rooms featuring premium bedding and designer toiletries, enjoy a comfortable stay at Fairmont Copley Plaza, Boston.

  • Exceptional Dining Experience

    Indulge in American cuisine at OAK Long Bar + Kitchen, offering a unique alfresco dining option and a cozy bar/lounge for drinks.

  • Event Spaces and Business Amenities

    Featuring 25,000 square feet of event space and a business center, this hotel is perfect for hosting conferences and events.

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HAPPI HIGHLIGHTS

  • Friendly and accommodating staff

  • Conveniently located near attractions

At the hotel

Popular amenities

63 listed
  • 24-hour front desk
  • Assistive listening devices available
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Bicycle rentals nearby
  • Biodegradable/compostable stirrers
  • Braille or raised signage
  • Breakfast available (surcharge)
View all amenities

Dining & drinks

  • Comprehensive food waste policy
  • Food and water bowls
  • Reusable tableware only
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Free use of nearby fitness center
  • Golfing nearby
  • Recycling
  • Rooftop terrace

Rooms & comfort

  • Change of towels (on request)

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Health club
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Covered parking
  • Elevator
  • Wheelchair-accessible public washroom

Guest services

  • Concierge service
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Segway rental/tour nearby
  • Tours/ticket assistance

Services & essentials

  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Computer station
  • Conference space
  • Double-glazing on all windows
  • Energy-saving switches
  • Free WiFi
  • Free wired internet
  • Guest education on local ecosystems and culture
  • Handrails in stairways
  • Housekeeping on request
  • Kayaking nearby
  • LED light bulbs
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Porter/bellhop
  • Reusable cups only
  • Sailing nearby
  • Showcase for local artists
  • Stair-free path to entrance
  • Sustainability/community reinvestment (10% revenue or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Wedding services

Review in focus

212 reviews
10/ 10
Impeccable service loved the reading light hassle free breakfast and rollaway bed upon request that was actually comfortable. Love the ambiance, tiled floor. Concierge was gracious and friendly!
Christine · family · 2025-10-11

The guest experience

8.8out of 10
212 verified reviews

Loved most

  • Friendly and accommodating staff
  • Conveniently located near attractions

Worth knowing — Rooms need some updates · Service speed at the restaurant could improve

How guests scored the stay

  • Location9.3

    Conveniently located near shopping, dining, and transport hubs.

  • Service9.3

    Staff were described as helpful, accommodating, and friendly across multiple reviews.

  • Overall Experience9.1

    Overall enjoyment expressed, with plans to return indicating satisfaction.

  • Food and Beverage8.8

    Described as tasty and well-prepared, significant positive feedback.

  • Amenities8.8

    Positive mentions of the restaurant and the overall hotel features.

  • Value for Money8.7

    Standard value for a classic hotel experience.

  • Cleanliness8.3

    Some rooms need updating; specific mentions of cleanliness but also some complaints.

  • Room Quality8.2

    Rooms are described as needing updates, although still comfortable.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 20 recent stays rated 8+

8.8212 reviews
  • Guest review

    10/10

    Christine · family · 2025-10-11

    “Impeccable service loved the reading light hassle free breakfast and rollaway bed upon request that was actually comfortable. Love the ambiance, tiled floor. Concierge was gracious and friendly!”

  • Guest review

    10/10

    Kaitlin · 2025-10-10

    “Gave a food credit ”

  • Guest review

    10/10

    james · 2025-10-06

    “This was our third stay. Always great service ”

  • Guest review

    10/10

    Dorothy · 2025-10-04

    “Love this hotel and Cori the pup ambassador was a surprise to see! ”

  • Guest review

    10/10

    Emmaleigh · family · 2025-09-29

    “Location was great, and everyone was so kind. ”

  • Guest review

    10/10

    Mariya · friends · 2025-09-28

    “Centralized so you can walk around and get a lot done. Clean property but the rooms need updating like the mirrors were warped. ”

  • Guest review

    10/10

    Jennifer · 2025-09-28

    “Incredibly convenient locale to Newbury St for great shopping and dining. Perfect locale for an Amtrak in from NYC and train access to TD Stadium. Staff were incredibly helpful and room was excllent.”

  • Guest review

    8/10

    Philip · family · 2025-09-28

    “Restaurant service is very slow . Beautiful location.”

  • Guest review

    10/10

    Carol · 2025-09-27

    “Classic Hotel with well trained staff. Very elegant”

  • Guest review

    10/10

    Elizabeth · 2025-09-27

    “Everything was perfect”

  • Guest review

    10/10

    Pamela · 2025-09-26

    “The staff was very accommodating”

  • Guest review

    10/10

    Patrick · 2025-09-22

    “Good”

  • Guest review

    10/10

    Nitin · 2025-09-14

    “Lovely”

  • Old, but still beautiful.

    10/10

    Carl · 2025-09-11

    “The staff is great, friendly, and very helpful.”

  • Guest review

    8/10

    amir · partner · 2025-09-08

    “the place is nicely located near esturants and shops. they should not leave the room service remains outside on the floor”

  • Guest review

    10/10

    Candy · partner · 2025-09-06

    “Beautiful property in Copley Plaza. Loved everything about it! The ambience was lovely. The staff was excellent, informative and beyond friendly. We really appreciated everything they did. The concierge went above and beyond. The restaurant was top notch. Their “sponsor” in the Lobby is not to be missed!!! He makes your stay worthwhile! Don’t sleep on this property! Would stay again!”

  • Guest review

    10/10

    Kathryn · partner · 2025-09-06

    “It was excellent stay in every respect. ”

  • Guest review

    10/10

    Alberto · partner · 2025-09-05

    “Pet friendly”

  • Guest review

    10/10

    Elias · family · 2025-09-04

    “Beautiful architecture and decoration, huge room, perfect location, and a surprisingly creative and tasty restaurant.”

  • Guest review

    10/10

    Dr Dan · family · 2025-09-04

    “Outstanding as always!”

View all guest reviews

Hotel info and reviews come from third-party sources.