Hotelaholic

Boston · Massachusetts

Raffles Boston

40 Trinity Place, Boston, Massachusetts, 02116

9.3 Wonderful214 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Raffles Boston, situated in the heart of Boston, offers a luxurious experience with air-conditioned rooms, a fitness centre, and free WiFi. The property boasts a restaurant, bar, and indoor pool for guests to unwind and relax.

  • Exceptional Services

    Guests can enjoy top-notch services including room service, concierge assistance, and luggage storage. The multilingual staff at the 24-hour front desk adds a personal touch by providing information in Mandarin, English, Spanish, and French.

  • Convenient Location

    Conveniently located near popular attractions like Back Bay Station and Boston Public Garden, Raffles Boston is the perfect choice for travelers.

Don't miss the chance to experience comfort and luxury at Raffles Boston.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great location

  • Well-maintained cleanliness

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Beauty Services
  • Broadcast Live sport events
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

214 reviews
10/ 10
Excellent breakfast
Charles · couple · 2026-09-09

The guest experience

9.3out of 10
214 verified reviews

Loved most

  • Exceptional service
  • Great location
  • Well-maintained cleanliness

Worth knowing — Disappointing breakfast · Small room size for some

How guests scored the stay

  • Service9.9

    Staff were exceptionally friendly and helpful throughout the stay.

  • Overall Experience9.8

    Guests generally felt satisfied with their stay despite minor issues.

  • Location9.7

    Excellent location in Back Bay, close to sights.

  • Cleanliness9.4

    Rooms were cleaned daily and left tidy with sweet treats.

  • Room Quality9.3

    Rooms were overall comfortable, but some mentioned size limitations.

  • Amenities9.2

    Great amenities including a spa and gym, but lacked a larger room for some.

  • Value for Money8.8

    Some flaws were noted relative to the price, particularly regarding breakfast.

  • Food and Beverage8.4

    Breakfast was disappointing, but other dining options received praise.

Live guest feedback

Guest reviews

Mixed experiences

75% of 12 recent stays rated 8+

9.3214 reviews

  • It was great and I want to stay longer the next t.

    10/10

    Charles · couple · 2026-09-09

    “Excellent breakfast”

  • A wonderful experience, well done Raffles you took out hotel stay to a different level!

    10/10

    Corsie · couple · 2026-08-22

    “A great hotel with excellent facilities”

  • Excellent location and fantastic staff.

    7/10

    Susana · family with children · 2026-08-15

    “The room was beautifully decorated and very luxurious. The staff was lovely and very accommodating. The spa and pool were stunning. The terrace bar was breathtaking with a great choice of drinks. Excellent location near Newbury Road. Parking on-site.”

  • Super!

    10/10

    Louisa · family with children · 2026-08-08

    “Es war ein perfekter Aufenthalt. Die Einrichtung ist sehr geschmackvoll, das Personal überaus freundlich.”

  • Excellent

    10/10

    Suzanne · couple · 2026-05-19

    “Location”

  • Guest review

    9/10

    Tatiana · couple · 2026-05-15

    “The location was excellent, everything was very clean, and the room itself was beautiful. On the first night, we were given a suite with a view that did not fully meet our expectations, but the next day the hotel kindly changed our room, which we really appreciated. La Padrona, located inside the hotel, is one of my favorite restaurants in Boston, and the Long Bar is also a very beautiful place, especially with its terrace atmosphere. Overall, we had a wonderful stay. Out of all the five-star hotels in Boston, Raffles is the one I would choose again.”

  • Comfortable, convenient, great amenities

    10/10

    Katherine · couple · 2026-04-26

    “I loved the service, amenities, variety of restaurant options and the size of the room and bathroom.”

  • It was comfortable

    9/10

    Henry · extended group · 2026-04-25

    “Very good”

  • Best hotel experience ever!!! This is THE place to stay in Boston.

    10/10

    Joe · couple · 2026-04-17

    “Extremely upscale and gorgeous spaces, outstanding elevated check-in experience, fantastic restaurants, and every single staff member was an absolute 10/10 from check in to butlers to bartenders. I was treated in a way that made me feel special. Your staff is the BEST around! This is literally the best hotel I’ve ever stayed at, and I go to some very fancy places. It was my husband’s surprise birthday weekend, and boy was I thrilled with my choice to stay here.”

  • Guest review

    1/10

    cossette · solo traveller · 2026-04-11

    “However, I want to be fair and mention the one truly memorable experience we had. One evening around 8 pm, we decided to order coffee with milk to the room. We were not even sure it would be possible, but we tried. A very kind woman arrived, with her hair covered, delivering our coffees with a genuine smile and an impeccable service attitude. She made sure everything was perfect for us and was discreet, warm, and truly professional. In those few minutes I understood something very clearly: The difference between a terrible experience and an extraordinary one often lies in a single person who truly understands what service means. The following day we ordered coffee again, and she returned with the same calm, respectful, and wonderful attitude. Those small moments were the only times during our stay when we truly felt the level of service one expects from a hotel like this.”

  • Comfortable and pleasant

    6/10

    julian · couple · 2026-04-11

    “Great location”

  • A beautiful room/hotel with very upscale finishes. Comfortable bed and beautiful bathroom with very cool technology.

    10/10

    Joel · couple · 2026-04-05

    “Beautiful room and great staff”

View all guest reviews

Hotel info and reviews come from third-party sources.