Hotelaholic

Boston · Massachusetts

The Newbury Boston

15 Arlington St, Boston, Massachusetts, 02116

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Newbury Boston offers 5-star luxury with free WiFi, room service, and a 24-hour front desk. Guest rooms feature elegant decor and modern amenities, with some rooms even equipped with a kitchenette for added convenience.

  • Dining Excellence

    Indulge in a delectable dining experience at the on-site restaurant, serving a variety of American and Italian cuisine. Enjoy an à la carte breakfast daily, with special dietary options available upon request, including vegetarian, dairy-free, and vegan choices.

  • Prime Location and Activities

    Located just 700 meters from Back Bay Station, The Newbury Boston is close to the city center and popular attractions like Boston Public Garden and Boston Common. Explore the area with complimentary bikes or opt for car hire to venture further.

Book now for an unforgettable stay at The Newbury Boston.

HAPPI HIGHLIGHTS

  • Excellent location (Back Bay / Public Garden)

  • Outstanding staff and service (bellhop Jo, concierge, doormen)

  • Comfortable rooms with quality bedding and toiletries

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Auditory guidance
  • Babysitting/child services
  • Bar
  • Breakfast in the room
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Hiking

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,101 reviews
10/ 10
Phenomenal location, extremely well-appointed rooms
Alexandra · family with children · 2026-10-17

The guest experience

9.1out of 10
1101 verified reviews

Loved most

  • Excellent location (Back Bay / Public Garden)
  • Outstanding staff and service (bellhop Jo, concierge, doormen)
  • Comfortable rooms with quality bedding and toiletries
  • Very good breakfast; some guests loved Contessa
  • Strong gym and hotel amenities
  • Family-friendly and welcoming service

Worth knowing — Relatively expensive / perceived low value for money · Mixed dining experience at Contessa (dinner disappointing for some) · Occasional unfriendly senior staff mentioned · Some rooms noted as small · One isolated review reporting very poor overall experience

How guests scored the stay

  • Location9.5

    Excellent Back Bay location next to the Public Garden and near major attractions (marathon finish, walking distance to sights).

  • Service9.4

    Staff repeatedly praised — bellhop 'Jo', concierge and doormen singled out as exceptional; a few comments that senior staff were less warm.

  • Cleanliness9.3

    Rooms described as immaculate and very well presented; bedding and toiletries (Bamford) praised.

  • Room Quality9.3

    Bedrooms described as comfortable and spacious (Park View rooms praised) with high-quality bedding; a few notes that some rooms felt small.

  • Overall Experience9.3

    Majority of reviews describe an excellent overall stay (location, staff, rooms); isolated very negative review exists but is not representative of most feedback.

  • Amenities9.1

    Gym rated better than most hotels and toiletries well regarded; breakfast service receives positive mentions.

  • Food and Beverage8.7

    Mixed reports: Contessa breakfast praised and some loved the restaurant, but dinner/food quality disappointed a number of guests.

  • Value for Money8.2

    Several guests noted the hotel is pricey ('top end of our budget', 'a little expensive', 'if you don't mind paying handsomely'), so perceived value is lower.

Live guest feedback

Guest reviews

Mixed experiences

85% of 13 recent stays rated 8+

9.11101 reviews
  • Guest review

    10/10

    Alexandra · family with children · 2026-10-17

    “Phenomenal location, extremely well-appointed rooms”

  • The best location & staff means I would love to return.

    9/10

    Tiggy · solo traveller · 2026-10-12

    “Fantastic location. Amazing staff.”

  • Ga niet slapen op de 16e verdieping.

    2/10

    Roel · couple · 2026-10-12

    “Locatie en de bar”

  • I would definitely come and stay there again especially for the staff

    8/10

    Maria J · couple · 2026-10-09

    “I loved the entire staff I came into contact with.”

  • Elegant 5 star hotel with excellent food and restaurant

    10/10

    Denise · couple · 2026-10-07

    “Excellent location”

  • Elegant and luxurious stay in Boston's most beautiful neighborhood.

    10/10

    Keith · solo traveller · 2026-09-19

    “Location was fabulous. Beautiful views of Commonwealth Ave and the Public Gardens. Great food. Welcoming atmosphere despite being high end luxurious. Great room with a nice seating area and a spacious bathroom.”

  • Best Boston location. Staff are incredibly helpful and courteous. Great food in both restaurants.

    10/10

    Camille · couple · 2026-09-17

    “Location. Staff. Food.”

  • Guest review

    10/10

    Angela · family with children · 2026-09-16

    “n/a”

  • Good location.

    8/10

    Linda · couple · 2026-09-15

    “Good location, opposite the beautiful park.”

  • Guest review

    10/10

    idontlikeyou · couple · 2026-09-13

    “Everything was great.”

  • Premium experience.

    10/10

    Gail · solo traveller · 2026-09-11

    “Uniformly wonderful service, Street Bar is a very nice restaurant, great location and views.”

  • Stay here everytime I’m in Boston!!!

    10/10

    Maureen · couple · 2026-09-10

    “Love the location and ambiance”

  • Great location and staff was very nice

    6/10

    Tara · couple · 2026-09-09

    “The location and the clean room”

View all guest reviews

Hotel info and reviews come from third-party sources.