Crossroads Hotel in Kansas City boasts a fitness centre, shared lounge, and a restaurant and bar, providing guests with top-notch facilities to relax and unwind during their stay.
Modern Comforts
Guests can expect air-conditioned rooms equipped with a desk, safety deposit box, flat-screen TV, and a private bathroom, ensuring a comfortable and convenient experience. The hotel also offers room service, a 24-hour front desk, and free WiFi for added convenience.
Convenient Location
Situated just 1.4 km from Sprint Center, Crossroads Hotel is centrally located near popular attractions such as Kansas City Convention Center and Union Station. With the Kansas City International Airport only 29 km away, guests can easily access and explore the city.
Book your stay at Crossroads Hotel now to experience luxury and convenience in the heart of Kansas City.
✦HAPPI HIGHLIGHTS
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Excellent service
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Beautifully designed rooms
At the hotel
Popular amenities
64 listed
24-hour front desk
Accessible parking
Air conditioning
Allergy-free room
Bar
Billiards
Board games/puzzles
Breakfast in the room
Breakfast takeaway containers
Cashless payment available
View all amenities
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Kid meals
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Rooms & comfort
CCTV in common areas
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Wheelchair accessible
Guest services
Concierge service
Invoice provided
Ironing service
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pet basket
Pet bowls
Pets allowed
Services & essentials
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Free WiFi
Happy hour
Key access
Key card access
Non-smoking throughout
Room service
Temporary art galleries
Toilet with grab rails
WiFi available
Review in focus
430 reviews
10/ 10
Best hotel in KC! Staff was all incredible, room was ready early and they were very kind for my husbands birthday with a complimentary wine in the room. Room was clean and pretty! Rooftop bar was great and everything was perfect. Zero complains 100% would recommend!
Multiple reviews highlight exceptional service from the staff, with specific mentions of helpfulness and warmth.
Overall Experience10.0
Overall, guests report a wonderful experience, making it a memorable stay.
Location9.7
The hotel is described as being in a convenient and prime location, with positive feedback on its accessibility.
Food and Beverage9.7
The food quality received high praises, with specific mentions of great breakfasts and attentive service in dining areas.
Amenities9.7
Guests appreciate the unique amenities, including a rotating art installation and thoughtful room features.
Room Quality9.7
Several reviews emphasize well-designed rooms with comfortable and luxurious amenities.
Value for Money9.1
While generally good value, some concerns about room booking discrepancies slightly lower this rating.
Cleanliness8.2
A reviewer noted finding what looked like blood on the sheets, which significantly impacted the cleanliness rating.
Live guest feedback
Guest reviews
Mixed experiences
64% of 11 recent stays rated 8+
9.5430 reviews
Best hotel in KC will for sure be back!
10/10
Mark · couple · 2026-09-01
“Best hotel in KC! Staff was all incredible, room was ready early and they were very kind for my husbands birthday with a complimentary wine in the room. Room was clean and pretty! Rooftop bar was great and everything was perfect. Zero complains 100% would recommend!”
Very nice place
10/10
Chris · solo traveller · 2026-08-29
“Everything was amazing”
Lugar ótimo
7/10
Geraldo · family with children · 2026-08-23
“Localização ótima”
Excellent experience
9/10
Jon · family with children · 2026-08-14
“Vibe
Rooms
Showers”
Anniversary Celebration
10/10
75jaredb · NONE · 2026-08-01
“Amazing! Hotel staff whet above and beyond to make our 27th Anniversary special. The extra perks provided by the staff at check-in and the overall ambiance of the hotel made it a great in town get away for the evening. We will be back, even if we don't stay the night, just for the atmosphere, food, and joy that it brought us. Side note: you must eat at Lazia and experience the amazing flare to Italian food that will make you wanting to go back again and again.”
Dear Crossroads Hotel…I Miss You Already!
10/10
D3687LZlindak · Family · 2026-07-22
“A couple of my friends have been wanting to visit Kansas City to see the World War I museum. It was suggested that we stay at the Crossroads Hotel. We combined staying at the Crossroads Hotel with a visit to the museum. Both were excellent choices.
As soon as I entered the Hotel Lobby/Bar I knew it was going to be a very exciting place. The bar was vibrant and and the Lobby was in keeping with the history of the building, which was a Blatz bottling facility.
I checked in at the registration desk and was helped by Kelly. She was amazing, warm and friendly.
When I entered my room on the third floor, I was greeted with beautiful wallpaper, mirrored and paneled wardrobe, a chest of drawers and mirror as . Plenty of storage.
The bathroom was large and the shower was spacious and beautifully done. My king size bed was a four poster and very very comfortable. At the foot of the bed was a beautiful loveseat. On the opposite wall was a large screen TV above a cabinet of local treats and snacks as well as a refrigerator full of beverages. There was also a leather chair to accompany the round table where I could work. There was also plenty of lighting and plugs for my cell phone, computer, etc..
The Italian restaurant, Lazia, was also so beautifully appointed. I loved the whimsical chandelier. The servers were well-versed in all of the food and were able to answer all of our questions. We had appetizers, pastas and dessert. Her server took our entire order at once saying that he would be sure to space out the courses so that we were not rushed, he did not disappoint.
We enjoyed cocktails in the bar and Rike was an absolutely marvelous bartender. On one of our evenings out, we came back and enjoyed a woodfired pizza in the bar as well as chocolate chip cookies for dessert. Stella took good care of us.
When we first came into this hotel, it felt so welcoming with the open area Bar, which had stuffed sofas and chairs as well as a large rectangle bar. They also had game tables which added to the feeling that they wanted you to stay and enjoy yourself…so we did.
We also had time to visit the Percheron rooftop bar. Don’t miss out on the views of this amazing space. They have some very fine cocktails. The cocktail we ordered came in a decanter with smoke. How fun was that?!
Local artists hang there paintings and other things along the Lobby walls. This creates such a nice sense of community.
We spent three nights and four days and wanted to stay longer. I would recommend this hotel and its restaurants and Bar for all ages celebrations. We will definitely come back.”
Trendy industrial style with fun bar nice touches in Crossroads area
8/10
Kathleen · couple · 2026-07-20
“Adaptive reuse of building, style of the room and inform amenities, mini bar selection, lively bar with pool tables, roof top was closed during our visit, crossroads is a nice central location between downtown and plaza areas, near transit, clean, convenient, a few restaurants/cafes/bars in easy walking distance.”
Hotel con lindo diseño moderno, pero muy caro y servicio deficiente.
7/10
Juan Pablo · extended group · 2026-07-14
“Muy bueno el diseño y el bar de PB.”
Beautiful Design, Missed Opportunities
2/10
944nelliep · NONE · 2026-07-04
“wanted to love this hotel because the architecture, artwork, and design are beautiful. Unfortunately, the service never matched the setting.
From the moment I arrived, I experienced repeated service failures. At check-in, I stood at the front desk without acknowledgment while the associate finished a phone call, and when he finally addressed me, it was with, “Did you need something?” rather than a welcoming greeting. I reported a flickering light in my room and was told a technician would arrive at 9:00 a.m., but after waiting until 12:30 p.m., no one came. I also paid for late checkout, yet housekeeping repeatedly knocked on my door despite being informed of my late checkout, making it impossible to relax.
During breakfast, I asked for a bottle of still water and was told to leave my meal unattended and retrieve it from the front desk myself. Throughout my stay, I repeatedly observed staff focused on their personal phones instead of engaging with guests.
What disappointed me most was not one isolated incident but the consistent lack of hospitality. Beautiful hotels are remembered for how they make guests feel, and unfortunately, I left feeling dismissed rather than welcomed.”
Guest review
10/10
Avichai · extended group · 2026-06-19
“Allt förutom att frukost var inte buffé.
Ni borde tydligt markera det”
Comfortable bed, otherwise on the poor side of mixed
6/10
GreatProphetZarquon · Couples · 2026-06-17
“The bed was comfortable, which is our primary requirement of any hotel. But … no coffee or teamaking facilities in the room because “we like to force you to socialise” (according to the ‘welcome’ speech from the receptionist at check in). Err, no, I’m the customer and you shouldn’t be ‘forcing’ me to do any such thing; I want my first coffee of the day in my night clothes in my room, not in your cavernous industrial reception space. And when I get back to my room late afternoon after a hard day playing tourist I want to take off my shoes and relax with a cup of coffee or tea … oh dear, not at The Crossroads I can’t. All that apart, a very mixed bag: housekeeping poor (no show one day, absurdly late another, lots of things missed), valet parking excellent, hostesses at rooftop bar challenging rather than welcoming, breakfast service ok. Bottom line: not recommended.”
