Hotelaholic

Kansas City · Missouri

Embassy Suites by Hilton Kansas City Plaza

220 W 43rd St, Kansas City, Missouri, 64111

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Spacious Suites and Modern Facilities

    Located near Country Club Plaza and Union Station, our all-suite hotel offers spacious guestrooms with separate sleeping and living areas, perfect for a comfortable stay.

  • Convenient Location

    Situated steps away from popular attractions like the Kansas City Zoo and Bartle Hall Convention Center, as well as the Plaza Shopping District and Westport Entertainment Centre, our hotel provides easy access to the best of Kansas City.

  • Complimentary Amenities

    Enjoy a complimentary cooked-to-order breakfast every morning, stay active in our fully equipped fitness centre, and make use of in-room microwaves and refrigerators. Unwind at our free evening manager's reception and stay connected with high-speed internet access throughout your stay.

Experience comfort and convenience at the Embassy Suites by Hilton Kansas City Plaza. Book your stay now!

HAPPI HIGHLIGHTS

  • Omelet station was great

At the hotel

Popular amenities

69 listed
  • Access to nearby indoor pool
  • Air conditioning
  • ATM/banking
  • Billiards or pool table
  • Board games/puzzles
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concerts/live shows
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Pool sun loungers
  • Sauna
  • Swimming pool

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar/deli
  • Wine release events

Fitness & outdoors

  • Fitness facilities (surcharge)

Rooms & comfort

  • Non-smoking rooms
  • Shared lounge/TV area
  • Television in common areas

Safety & cleanliness

  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in
  • Express check-in/check-out
  • Fax/photocopying
  • Front desk (limited hours)
  • Invoice provided
  • Ironing service
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Darts
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Games
  • Garage
  • Happy hour
  • Housekeeping on request
  • Internet access
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Paid WiFi
  • Reception hall
  • Shopping on site
  • Swimming nearby

Review in focus

680 reviews
5/ 10
The omelet station was great.
Dr MasonMiller · couple · 2025-09-08

The guest experience

6.6out of 10
680 verified reviews

Loved most

  • Omelet station was great

Worth knowing — Quality is leaving · Insufficient snacks at reception · Breakfast staff was critical

How guests scored the stay

  • Service7.1

    Service was standard but staff needs improvement in manners.

  • Location7.1

    Standard quality for this hotel tier.

  • Room Quality7.1

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Mixed experiences

29% of 14 recent stays rated 8+

6.6680 reviews
  • Guest review

    5/10

    Dr MasonMiller · couple · 2025-09-08

    “The omelet station was great.”

  • Just keep looking

    4/10

    Scout1960 · Family · 2025-08-30

    “Don’t expect the usual Embassy Suites experience here. It seems Hilton is milking this property for what little it’s still worth. Frayed and dirty carpet, rust spots in the tub, and a sad looking place.”

  • Guest review

    8/10

    NoCo Travellers · family with children · 2025-08-28

    “The staff was fantastic! Great breakfast.”

  • Going away soon..such as shame, but not being kept up Closing 9/15/25

    6/10

    Odyssey783653 · Couples · 2025-08-27

    “This was one a classic hotel. First rate, it is due to close on 9/15/2025. I'm not sure what will happen then; it will probably be demolished, as it is in dire need of renovation. You can tell they are not doing anything to keep it up at present. This was one of our favorites; we hate to see it go.”

  • Guest review

    8/10

    Carlos · couple · 2025-08-27

    “It was clean”

  • Guest review

    10/10

    INGRID · solo traveller · 2025-08-26

    “A waste to shut down, rooms are spacious. And beautiful. Staff old and very dedicated to jobs and people there. If something can be done to save it. I wood”

  • Friendly Check-In, But Rooms Need Serious Upgrades

    6/10

    XeroGravity1984 · Business · 2025-08-25

    “I stayed at the Embassy Suites by Hilton in Kansas City and the check-in experience was excellent—the staff was friendly and welcoming, which set a positive tone. Unfortunately, the condition of the rooms tells a different story. The room itself is in need of some serious updates and maintenance. I noticed rust on fixtures, chipped paint, smudges on the windows, and stagnant water in the tub. The balcony also felt concerning—I didn’t feel comfortable stepping out because the guardrails didn’t seem sturdy, and I questioned their stability. Overall, the hospitality was great, but the hotel rooms need major attention to bring them up to the standard you’d expect from Embassy Suites. Until then, I’d suggest management prioritize maintenance and safety improvements. ”

  • Guest review

    7/10

    Amanda · couple · 2025-08-25

    “Friendly and attentive staff. The beds were extremely comfortable! Bathrooms were clean, though I expected them to be more updated for an embassy suites.”

  • Guest review

    5/10

    Hatcher · extended group · 2025-08-23

    “The amenities were nice. The staff was wonderful.”

  • Nice building, poor service and quality.

    3/10

    Robert · couple · 2025-08-19

    “Free breakfast was very welcome. The overall construction, especially the atrium, was very inspiring. The pool area was quite nice despite not being the cleanest.”

  • Guest review

    10/10

    Rachael · couple · 2025-08-12

    “Everything was wonderful the 2 gentlemen working the front desk to check us in were wonderful the room was spotless and comfortable. I even considered moving in.. even the breakfast was great”

  • The room was clean just wish the hotel had more amenities for guest. Open bar or testy

    7/10

    Anonymous · young couple · 2025-08-01

    “The location and building itself”

  • Poor

    3/10

    Anonymous · family with young children · 2025-08-01

    “location”

  • Good

    7/10

    Lakendra · family with young children · 2025-07-31

View all guest reviews

Hotel info and reviews come from third-party sources.