Hotelaholic

Kansas City · Missouri

Sheraton Kansas City Hotel at Crown Center

2345 McGee Street, Kansas City, Missouri, 64108

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Central Location in the Heart of Kansas City's Arts District

    Linked by a walkway to Crown Center, the Sheraton Kansas City Hotel at Crown Center offers a prime location in the vibrant Crossroads Arts District.

  • Modern Amenities and On-Site Dining

    Each non-smoking room features a flat-screen TV, iPod docking station, work desk, and a small fridge for convenience. Guests can enjoy on-site dining at Spectators, offering a casual atmosphere with food and craft beers.

  • Fitness and Business Facilities, Complimentary Shuttle Service

    Stay active in the fitness center, stay productive in the business center, and stay connected with hotel-wide Wi-Fi. Take advantage of the complimentary shuttle to explore local businesses and entertainment options.

Experience the best of Kansas City with nearby attractions like the National World War I Museum and Union Station. Book your stay at Sheraton Kansas City Hotel at Crown Center now for a memorable experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Nice location

  • Clean rooms

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Bowling
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Car hire
  • Electric vehicle charging station
  • Face masks for guests available
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Shallow end
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

343 reviews
3/ 10
The room and restaurant.
Paula · family with children · 2026-08-03

The guest experience

8.4out of 10
343 verified reviews

Loved most

  • Friendly staff
  • Nice location
  • Clean rooms
  • Well-maintained property

Worth knowing — Room temperature control issues · Limited amenities causing dissatisfaction · Noise from neighboring rooms

How guests scored the stay

  • Location9.1

    Convenient location with easy access to nearby attractions was frequently highlighted.

  • Service9.1

    Staff was described as friendly; however, there were some concerns about unhelpful service in resolving issues.

  • Food and Beverage8.6

    Room service quality received some positive mentions, but overall value was considered outrageous.

  • Overall Experience8.6

    Overall experience was mixed, with pleasant aspects overshadowed by specific issues.

  • Cleanliness8.1

    Some reviews mentioned cleanliness positively, but issues such as scary microwave and ice machine room were noted.

  • Room Quality8.1

    Rooms were well-maintained, but there were complaints about temperature control and noise from adjacent rooms.

  • Value for Money8.1

    Guests felt the price was high with inadequate amenities like breakfast and room features.

  • Amenities7.6

    Amenities such as the hot tub and QR code for room service were problematic, affecting the rating.

Live guest feedback

Guest reviews

Mixed experiences

67% of 6 recent stays rated 8+

8.4343 reviews
  • Horrible treatment at reception. No empathy in listining.

    3/10

    Paula · family with children · 2026-08-03

    “The room and restaurant.”

  • Guest review

    10/10

    Cristian · family with children · 2026-07-20

    “Todo”

  • Perdía de tiempo en todos lados x falta de personal

    3/10

    nicolas · family with children · 2026-07-13

    “Poco personal, demoras eternas en todo”

  • Maravilloso

    10/10

    Noella · family with children · 2026-07-06

    “Ubicación, instalaciones, servicios y atención del personal.”

  • Guest review

    9/10

    Danilo Augusto · family with children · 2026-06-21

    “La habitación muy linda y el hotel en general muy bonito, personal amable”

  • Guest review

    9/10

    HERNAN DIEGO · solo traveller · 2026-06-21

    “No había desayuno y el cual estaba pago”

Hotel info and reviews come from third-party sources.