Indulge in rooms equipped with flat-screen TVs, refrigerators, and free Wi-Fi for your convenience. Enjoy a freshly brewed cup of coffee with the in-room coffee maker.
Convenient Amenities
Stay active in the gym, catch up on work at the business center, or savor a delicious meal at the Chaz Restaurant and Lounge. With 24-hour room service, your needs are always met.
Prime Location
Explore nearby attractions like the University of Missouri and the Kansas Zoo, both just a short distance away. Shop to your heart's content at the Country Club Plaza, located a mere 2-minute walk from the hotel.
Book your stay at The Raphael Hotel Kansas City for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Historic charm
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Friendly staff
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Great location
At the hotel
Popular amenities
68 listed
24-hour front desk
Accessible parking
Air conditioning
Allergy-free room
ATM/cash machine on site
Bar
Board games/puzzles
Breakfast in the room
Broadcast Live sport events
Business center
View all amenities
Pools & wellness
Massage services
Spa/wellness center
Dining & drinks
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Outdoor furniture
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Guest services
Concierge service
Express check-in/check-out
Fax/photocopying
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Private check-in/check-out
Walking tours
Services & essentials
Car hire
Designated smoking area
Electric vehicle charging station
Evening entertainment
Free WiFi
Happy hour
Key access
Key card access
Live music/performance
Non-smoking throughout
Picnic area
Room service
WiFi available
Review in focus
295 reviews
6/ 10
The bed was comfortable, the hotel was quiet, it was in a good location for shopping, and the staff were super nice. That said, I was expecting this hotel to be historic and full of old world charm. Instead, I found it be old and tired. It got the job done, but a luxury hotel it's not.
Overall positive mentions of staff being helpful and accommodating.
Location10.0
Many reviews highlight the convenience of the hotel's location.
Overall Experience10.0
Mixed reviews but overall positive experiences highlighted by joyful stays and great service.
Amenities9.9
Not much detail on amenities; generally acceptable for a hotel of this type.
Value for Money9.9
General sentiment indicates a fair value given the location and service.
Room Quality9.4
Mixed sentiments about room quality, with some praising comfort but others mentioning musty smells.
Cleanliness8.9
Several mentions of musty rooms and blood on pillowcases indicate cleanliness issues.
Live guest feedback
Guest reviews
Mixed experiences
79% of 14 recent stays rated 8+
9.4295 reviews
Dissapointed Based on Other Reviews
6/10
TravelBug0422 · Business · 2026-08-16
“The bed was comfortable, the hotel was quiet, it was in a good location for shopping, and the staff were super nice. That said, I was expecting this hotel to be historic and full of old world charm. Instead, I found it be old and tired. It got the job done, but a luxury hotel it's not.”
We can’t wait to stay at the Raphael again!
10/10
Thaemert · couple · 2026-06-16
“Beautiful room and excellent restaurant. Staff was kind, thoughtful and thorough.”
I wish I had cancelled my reservation!
2/10
NewVolvoTrucks · Family · 2026-05-18
“I wish I had cancelled my 3-night reservation! I too booked a plaza view suite. They put me in 101 a two-room suite adjoining my son's room 102. Both with a ground level view. Very dated and tight bedrooms, with long wait times for hot water in the shower and during the mornings you ran out of hot water. To make matters if the noise outside wasn't bad enough, the restaurant and lounge was RIGHT below you. The coffee maker made more coffee than the hotel provided mugs could hold..."fill to here". The entire hotel is dump! I moved my reservation to this hotel after the Marriot Residence Inn said ALL their elevators were broken. My name is Francis X. Maloney, and I accept complete responsibility for this review.”
Excellent accommodations for our girls’ trip!
9/10
Rachel · extended group · 2026-04-13
“Its charm and location.”
Guest review
10/10
Whitney · family with children · 2026-04-06
“Staff was fantastic, The Chaz was excellent and delicious. Beds were great.”
One of Kansas City's most luxurious hotels
10/10
866TaylorB · Solo travel · 2026-04-02
“When it opened in 1928, the Raphael was a block of luxury apartments. In 1974, the J.C. Nichols Company purchased the Italian Renaissance Revival style structure, remodeled and re-opened the nine-story, 126-room as one of Kansas City's most sophisticated and luxurious hotels in 1975. Located at 325 Ward Parkway, across the street from Country Club Plaza, it was designed to complement the Spanish architecture that the adjacent shopping mall had developed in the early 1920s. The property is patterned after small European hotels, has been a member of the Histori Hotels of America since 2001 and was listed on the National Register of Historic Places in 2009. It also has earned the distinguished Four Diamond award from AAA and Four Star rating from Forbes. In 2020, it was recognized as the "Best Historic Hotel" in the United States. And it only got better in 2017 when it opened its signature restaurant, Chaz on the Plaza. The Raphael also features a fitness center, bar, concierge, private parking, even free bicycles. I reserved a King Room with a Plaza View, king-sized bed, free wi-fi, TV, work desk, room service, tea/coffee maker, private bathroom, tub and shower.”
Earned the praise.
10/10
MapleRidge2 · Couples · 2026-03-21
“What a lovely hotel! We stayed three nights and the staff was always courteous and professional. We were not prepared for the snow and freezing weather that surprised the city and the staff even found hand warmers for us. Beautiful room and lovely breakfast in the hotel restaurant.
The hotel is located in a beautiful neighborhood, close to many restaurants.”
Great stay!
10/10
178KathyK · Couples · 2026-03-02
“This was a single night stay, but thoroughly enjoyable! The building is beautifully restored. Our room was spacious and very comfortable. We had dinner & breakfast in the restaurant. The food was excellent and the service for both meals terrific. We want to come back and spend some time exploring the Plaza area. A little thing that really impressed us - there were 2 luggage racks in the closet!! We rarely find this to be true. Kuddos!!”
Delightful.
10/10
ellenlW3867BL · Couples · 2026-02-11
“Lovely room with plaza view. Extras: 2 suitcase racks, fresh cookies and live music in beautiful bar. Quiet , restful night. Slept late without a sound of disturbance. Across street is Capitol Grill.”
A hotel that knows how to do it right.
10/10
suzannep133 · Family · 2026-01-19
“My husband and I just had the most wonderful stay at the RAPHAEL in KC. First, I’d like to offer a huge shout out to Tracee, who went above and beyond to insure we enjoyed our stay. I’d asked her the day before if she might be able to upgrade our room to a PLAZA view (so we could enjoy the beautiful PLAZA Christmas lights). Tracee upgraded us to a luxurious Premier Suite, complete with a complimentary breakfasts and a bottle of wine. It was truly amazing!
The RAPHAEL is such a beautiful hotel with wonderful staff. Their CHAZ lounge and restaurant are also exceptional. We enjoyed a delicious breakfast in the AM, and drinks listening to smooth Jazz in the evening. What could be better?
I would most definitely recommend the RAPHAEL!”
For $900 for a 2 night stay. I expected much more. I will never stay there again
4/10
Lisa · family with children · 2026-01-19
“Location”
Elegant hotel with great staff
10/10
Felicia · couple · 2026-01-19
“Wonderful hotel! The staff were so kind and made our anniversary very special!”
Wonderful
10/10
Kathy · couple · 2026-01-19
“Amazing staff courteous and welcoming. Food was excellent loved the atmosphere. Our only place to stay in Kansas City now!”
The Raphael Hotel is Superb
10/10
OCB · Couples · 2026-01-15
“My wife and I were in Kansas City for three nights and could not have been more pleased with our decision to stay at The Raphael. This hotel is part of Marriott’s Autograph Collection, of which I am a big fan. All Autograph Collection hotels are unique and held to very high standards, and The Raphael is certainly no exception.
The building housing The Raphael was built in 1928 and was originally an apartment building before being beautifully restored as a top-tier hotel. Our “Deluxe Guest Room” featured a very large sitting area with windows overlooking the Country Club Plaza shopping and restaurant district.
The staff was incredibly friendly and helpful. The hotel restaurant and bar, Chaz, is as unique as the hotel itself. I am always impressed when locals drive in specifically to dine at a hotel restaurant. If you’re heading to Kansas City, The Raphael is highly recommended.”
