Hotelaholic

Kansas City · Missouri

The Westin Kansas City at Crown Center

1 E Pershing Rd, Kansas City, Missouri, 64108

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in a comfortable stay at The Westin Crown Center Hotel, with each room offering a cozy seating area, work desk, and flat-screen TV. Upgrade to a room with stunning city views for an added touch of elegance.

  • Relaxation and Recreation

    Unwind and rejuvenate with our array of amenities, including a whirlpool, sauna, steam room, outdoor heated swimming pool, track, and tennis courts. Whether you prefer a leisurely swim or a challenging game of tennis, we have something for everyone.

  • Convenient Location

    Explore the best of Kansas City with ease, as our hotel is located near popular attractions like the Liberty Memorial, Union Station, Bartle Hall Convention Center, museums, and sports venues. Immerse yourself in the vibrant culture and entertainment options just moments away from our doorstep.

Book your stay at The Westin Crown Center Hotel now for a memorable and relaxing experience in Kansas City.

HAPPI HIGHLIGHTS

  • Great location for holiday events.

  • Friendly staff despite being overwhelmed.

At the hotel

Popular amenities

65 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast in the room
  • Business center
  • Car hire
  • Cashless payment available
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Vending machine - drinks
  • WiFi available

Review in focus

519 reviews
8/ 10
NA
Robert · solo traveller · 2026-10-12

The guest experience

8.5out of 10
519 verified reviews

Loved most

  • Great location for holiday events.
  • Friendly staff despite being overwhelmed.

Worth knowing — Rooms were cold and not properly heated. · Cleanliness issues noted in the bathroom. · Food quality at restaurant was very poor.

How guests scored the stay

  • Service10.0

    Staff was friendly and helpful, but some staff appeared overworked.

  • Location10.0

    Great access to the Hallmark Christmas Experience.

  • Overall Experience9.1

    Overall experience was disappointing; issues with room and service.

  • Amenities8.6

    Additional fees for parking and wet area usage were excessive.

  • Room Quality8.6

    Rooms were old with thin walls, but generally clean.

  • Cleanliness7.6

    The bathroom was not clean and had stains on the bathroom wall.

  • Value for Money7.6

    The price does not match the quality of rooms and services.

Live guest feedback

Guest reviews

Consistent

70% of 10 recent stays rated 8+

8.5519 reviews
  • Guest review

    8/10

    Robert · solo traveller · 2026-10-12

    “NA”

  • Guest review

    10/10

    Michelle · couple · 2026-10-11

    “Location”

  • Guest review

    10/10

    McCall · extended group · 2026-10-10

    “Smell good not too much scent”

  • Refreshing pool getaway

    10/10

    Susan · solo traveller · 2026-09-03

    “The pool was amazing. Clearly built for adults, it was big and deep enough to really swim. The deck area was beautiful and comfortable.”

  • It was fine

    8/10

    Gerhard · couple · 2026-08-23

    “Location was good. Food was good. Close to things we wanted to do”

  • Buen hotel cerca de todo

    6/10

    Lucas · family with children · 2026-08-04

    “La ubicación”

  • Location cant be Beat

    10/10

    P4260VClaurah · Couples · 2026-08-03

    “This Hotel’s location cant be beat. Glass walkway connects you to Union Station which has lots to do, and you can catch a trolly right in front. WE stayed on the 5 th floor which is the same floor as the pool. THere is bar/ food service around the pool and you can bring your own drinks and snacks. The rooms have mini fridge, and comfy beds. This hotel is connected to Crown Center with many shops and food places. I highly recommend for a staycation or a great place to stay in Kansas City”

  • It was a great place to stay just wished more food placed stayed open a little later

    6/10

    Sheila · couple · 2026-07-25

    “Convenient for where we wanted to visit”

  • Ubicacion optima

    7/10

    Cecilia · family with children · 2026-07-21

    “Bien ubicada comoda con servicios”

  • Excellent facility and service.

    9/10

    Diego · couple · 2026-07-17

    “grear room, elevators”

View all guest reviews

Hotel info and reviews come from third-party sources.