Discover our non-smoking hotel, conveniently located in historic Morristown, NJ. Opus Lobby Lounge and Blue Morel Restaurant offer exquisite dining experiences. Indulge in farm-to-table cuisine and unwind with cocktails and wine tasting.
Convenient Amenities
Include travel services, car rental, spa, and a gift shop. Stay active in our fitness center or explore the area with custom running maps. Enjoy our shuttle service within an 8 km radius.
Acorn Hall, Morris Museum, and Bickford Theatre
Immerse yourself in local history with nearby attractions like Acorn Hall, Morris Museum, and Bickford Theatre.
Book now and experience the charm of Morristown at our hotel.
✦HAPPI HIGHLIGHTS
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Exceptional service
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Comfortable rooms
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Great location
At the hotel
Popular amenities
80 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Auditory guidance
Bar
Bowling
Breakfast in the room
Breakfast takeaway containers
View all amenities
Pools & wellness
Outdoor pool
Outdoor pool - seasonal
Swimming pool
Dining & drinks
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Outdoor furniture
Sun terrace
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Screens / Barriers between staff and guests for safety
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Private parking
Wheelchair accessible
Guest services
Express check-in/check-out
Fax/photocopying
Invoice provided
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Private check-in/check-out
Services & essentials
Business center
Cashless payment available
Daily housekeeping
Designated smoking area
Face masks for guests available
Family rooms
Free WiFi
Happy hour
Higher level toilet
Key access
Key card access
Minimarket on site
Mobile app for room service
Non-smoking throughout
Room service
Toilet with grab rails
WiFi available
Review in focus
296 reviews
1/ 10
I stayed at this hotel and was overcharged. I have been trying to understand why I was charged more than expected, but unfortunately, no one has responded to my messages through Booking.com or my emails.
It is extremely frustrating to be ignored when trying to resolve a billing issue. I expected much better customer service and at least a basic explanation of the charges.
Very disappointing experience, especially the complete lack of communication and accountability.
Uliana · family with children · 2026-10-12
The guest experience
8.4out of 10 296 verified reviews
Loved most
Exceptional service
Comfortable rooms
Great location
Worth knowing — Value for money could improve · Room cleanliness could be enhanced
How guests scored the stay
Service9.3
Exceptional service noted multiple times, especially by Mitchell, who was highlighted for his welcoming demeanor.
Room Quality8.8
Rooms described as beautiful, spacious, and comfortable.
Location8.4
Well-located for family gatherings and access to local amenities.
Food and Beverage8.4
Positive comments about food quality and options available.
Amenities8.3
Good amenities mentioned, including dining options and pet-friendly aspects.
Overall Experience8.3
Positive experiences highlighted throughout the reviews, indicating a strong overall stay.
Cleanliness7.9
Multiple mentions of cleanliness, generally positive but nothing exemplary.
Value for Money7.8
Quality corresponds to price, but some may feel slightly higher value could be found.
Live guest feedback
Guest reviews
Mixed experiences
65% of 20 recent stays rated 8+
8.4296 reviews
I stayed at this hotel and was overcharged
1/10
Uliana · family with children · 2026-10-12
“I stayed at this hotel and was overcharged. I have been trying to understand why I was charged more than expected, but unfortunately, no one has responded to my messages through Booking.com or my emails.
It is extremely frustrating to be ignored when trying to resolve a billing issue. I expected much better customer service and at least a basic explanation of the charges.
Very disappointing experience, especially the complete lack of communication and accountability.”
My neice got married at Park Savoy and it was 10 minutes from the Westin, great location as well.
10/10
Fresca · family with children · 2026-08-31
“The staff was extremely helpful and polite.”
A delightful stay!
10/10
TaylorG1234566 · Couples · 2026-08-24
“The location was perfect for a wedding we were attending! The bed was incredibly comfortable and the room was very clean and spacious. While we could hear the elevator from our room it wasn’t disruptive at all. Staff was super friendly (shoutout to Mitchell) couldn’t recommend enough :)”
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10/10
A4724ZJmr · Family · 2026-08-23
“Mitchell made sure we had a fantastic experience coming in and out the door. The rest of the experience was meh.”
Wedding visit
10/10
Pbabb35 · Family · 2026-08-21
“Mitchell was incredible, explained the whole layout of the hotel as well as the hours of all the amenities offered. We need more Mitchell’s”
Anthony, the doorman 💙
10/10
774jimiv · Family · 2026-08-16
“Beautiful, historic hotel, clean, quiet, just what we needed. Anthony, the doorman always ready to help and lend a hand with a smile. 😊”
Far From Four Stars A Major Disappointment At This Marriott Property Not A Four Star Hotel A Complete Failure
2/10
avocadosandmermaids · Couples · 2026-08-11
“As a traveler who holds high expectations for the Marriott brand, this property was a profound disappointment and is certainly not a four star hotel. From basic health and safety oversights to complete climate and comfort failures, I strongly advise future guests to look elsewhere.
The stay was marred by several unacceptable issues:
Noise and Atmosphere: The atmosphere was not what I thought it would be. I was able to clearly hear guests from the other room, crying babies, and the constant closing of doors. The only highlight was spending time with loving people.
Room Conditions and Cleanliness: The beds were clean enough, but I noticed staining on the wall and sinks that were not really wiped down. Our room carried a persistent, heavy odor of cigarette smoke, and to make matters worse, the air conditioning completely shut off during our stay, making the room uncomfortably warm and difficult to rest in.
Bathroom and Water Concerns: The water in the shower had a strange odor and was definitely hard water.
Basic Amenities and Potable Water: When inquiring about drinking water, front desk staff explicitly stated that the water from the lobby fountains is not safe to drink. Compounding this issue, bottled water is not provided to guests, leaving visitors without reliable access to safe drinking water.
Communication and Staffing Inefficiencies: Reaching the front desk by phone is practically impossible, as calls continuously go unanswered. Despite the property appearing heavily overstaffed with employees frequently standing around in groups, actual guest service is entirely absent.
Misleading Facility Information: The pool is advertised and signed as heated, but the water was freezing cold and completely unusable.
Ineffective Management Response: When management eventually reaches out asking for feedback, engaging with them feels like running around in circles.
This location does not align with the standard of quality, service, and reliability associated with other properties under the Marriott brand. Save your time, money, and peace of mind by booking your stay elsewhere.”
Great hotel, location and staff
10/10
Takecareofme · Family · 2026-08-04
“Super Hotel for a wedding. We had 75 rooms for our daughter's wedding last month. The hotel and staff were great. Rooms were clean and well equipped. Our guests loved the gym, large pool, beautiful lobby and on site bar/restaurant. Christina the even manager was great to work with. Very convenient location close to major highways and downtown Morristown. Overall great experience.”
Fun time
10/10
loritP3704MD · Friends getaway · 2026-08-03
“We had a friends reunion and stayed here. Rooms were great. Staff were very friendly”
Couples destination!
10/10
Tex720 · Couples · 2026-08-03
“My husband and I recently stayed at The Westin Governor Morris for a couples getaway, and we had a great experience. From the moment we arrived, the staff was welcoming, professional, and friendly. Check-in was quick and easy, and everyone we interacted with made us feel welcome.
Our room was clean, comfortable, and well-maintained. The hotel has a beautiful atmosphere, and the common areas were inviting and relaxing. We also loved the location—it was convenient for exploring Morristown and enjoying a weekend together.
Overall, we had an excellent stay and would definitely return. We’d happily recommend The Westin Governor Morris to anyone looking for a relaxing getaway with great service.”
The help make the difference
8/10
F8354DFjoer · Couples · 2026-07-26
“Enjoyed our stay very much. We found the staff particularly helpful and of special note, Anthony the bellman, who was always there to help or provide guidance. My only concern was the slowness of the elevator.”
Great hotel!
10/10
B3467ZRcharlesl · Business · 2026-07-19
“Very nice hotel. The restaurant and bar are excellent. The people are what make this place. Great. Mitchell, the guy who greet you at the door, is friendly and helpful.
Everyone went out of their way to make my antay enjoyable.”
1 Star Experience at 4 Star Prices
2/10
I7744PDmelissar · Couples · 2026-07-12
“We had to book a room here on July 4 2026 due to power outages in the area. I called before I booked to make sure that the hotel had power and a/c in the rooms and was told yes to both. They lied. When we got to the room the a/c was barely coming out of the vents and was doing nothing to cool the room down. The bathtub didn't drain and was ridiculously slippery, essentially a lawsuit waiting to happen, and the sliding bathroom door wouldn't shut all the way. The desk clerk did send the engineer to our room to adjust the HVAC, but it barely improved for only 2 hours. On the 4th trip to the desk I was given a column fan which marginally helped. The staff blamed the a/c problems on the outage, but when I checked previous reviews there were the same complaints about the a/c going back 5 years, so they lied again. The food was overpriced, my friend got sick from the avocado blt he had, the bacon looked like it had gone through an incinerator. I used to stay here a lot between 10-20 years ago whenever we would lose power due to storms or when the house I was renting was getting work done, basically before Marriott bought it in 2016, and back then it was wonderful. A true excellent Westin experience. And that's why I didn't check reviews before I booked this time, I didn't know they had changed ownership, if I had checked I never would have booked here. The staff was very nice, but that was the only decent thing in this entire experience. I will never stay here again, at least not until Marriott decides to replace/upgrade the HVAC system. It's a shame because it used to be a beautiful, wonderful hotel.”
No ac
2/10
T7806OAmegb · Family · 2026-07-06
“No working air conditioning in some rooms during heat wave ! Management declined any type of refund.”
Overall went well
8/10
isabellemD8683DV · Family · 2026-07-02
“It was a really nice stay and the people and workers were very friendly invluding the engineer who assisted us with room issues and the bellhop mitchell who helped us load the car”
Mixed stay
6/10
luxe5traveler · Family · 2026-06-29
“Stayed here during a soccer tournament, great location but the air conditioning does not work well due to this being a historic hotel it’s never been upgraded. Rooms are humid and never get super cold. The gym has outdated machines that are squeaky. The pool was closed our entire time due to bacteria or something they could not confirm exactly. One morning I had to wait a long time for the server to return to the coffee station, not ideal when on a schedule. The restaurant Blue Morel is the best part of this hotel 5 stars for the food and ambience! Service at the front desk was nice and pleasant. Not the best Westin experience but thr staff was friendly and helpful.”
Never again
3/10
Marla · couple · 2026-06-29
“Location”
Guest review
5/10
Aniceto · family with children · 2026-06-28
“😃”
Wedding Hotel Block
10/10
ashleygH4881LY · Friends getaway · 2026-06-06
“The Westin Governor Morris was the perfect hotel for our wedding. Charday was an absolute pleasure to work with … super nice, very responsive and attentive when we arrived. If you are contemplating where to book for your wedding block, I highly recommend. We were able to drop off our wedding bags that week and the process with seamless with the shuttle transportation being included to/from the hotel and venue. In addition, Charday helped block tables for us to host an after party after our wedding. Our guests were comfortable and had a blast!”
Best hotel stay
10/10
Adventure561080 · Friends getaway · 2026-05-31
“From the time we pulled up to the front door and was greeted by Anthony Gallo until the time we left, our stay was exceptional!! The staff was so helpful and considerate during this very busy weekend of many weddings. We will definitely be back.”
