Specific instances of good service, although there were some negative experiences.
Food and Beverage8.7
Breakfast was amazing and staff was attentive.
Overall Experience8.7
Overall a comfy stay despite some issues; excellent service noted.
Amenities8.2
Good pool area and hot tub, but some amenities like USB ports were lacking.
Value for Money8.2
A bit pricey, especially with added costs for parking and food.
Cleanliness7.7
Room was not clean, and carpets are old and dirty.
Location7.7
Location is not inviting at dusk, but convenient for nearby attractions.
Room Quality7.7
Rooms could use some upgrading, described as tired.
Live guest feedback
Guest reviews
Mixed experiences
65% of 20 recent stays rated 8+
8.2153 reviews
Guest review
10/10
Nancy · family · 2025-10-01
“The breakfast was excellent”
Guest review
6/10
Samuel · 2025-09-30
“The hotel staff was very pleasant and welcoming. However, when we arrived, we were informed that we would be staying in a regular room, even though we had paid for an executive room. The receptionist explained that since we booked through Expedia and the hotel was at full capacity, they could only accommodate us in a standard room.
The location was excellent within walking distance of the mall and several restaurants. The only other downside was the parking, which felt confusing and inconvenient.”
Guest review
2/10
Mario · 2025-09-27
“Very dated hotel. ”
Guest review
10/10
Kathryn · 2025-09-22
“Parking garage is dangerous and needs upgrades desperately!! I scratched my tire rim trying to park and another customer did too ”
Guest review
6/10
Shashank · 2025-09-19
“The hotel is very tired and needs a refresh - also carpets are old and dirty.”
Guest review
4/10
Jennifer · 2025-09-14
“Room was not clean”
Guest review
10/10
SANIKA · family · 2025-09-09
“This was my second time at this facility. My son loved it ”
Guest review
10/10
Akos · family · 2025-09-07
“It is are go to hotel when visiting the area ”
Guest review
8/10
Robert · 2025-09-07
“I was sad that the renovation years ago changed the decor to a more modern business hotel feel. That being said, it looks nice. ”
Guest review
10/10
Peter · partner · 2025-09-06
“I expected vrry good and it was better”
Guest review
8/10
Antonio · family · 2025-09-01
“Wonderful in the details and service as you would expect from a Hilton property. One star off because my AC unit wouldn’t cool below 69 degrees even though i dialed it down to 64, making us wake up a few times at night for heat under sheets. ”
Guest review
6/10
Nicholas · 2025-08-31
“I called in to say that I was going to be late. The front office guy working at night was rude. I would not stay here again.”
Guest review
10/10
Pedro · family · 2025-08-29
“Location is not inviting at dusk.”
Guest review
4/10
Christina · family · 2025-08-29
“The front desk worker said I booked a one king bed room which I know for a fact that I booked a two Queen bed room. He had total attitude and his manager was able to get me what I had booked. I called the front desk when I got to my room to ask for non feather pillows because I am very allergic, he said he would check with housekeeping and call me back, I never heard from him, I suffered all night!
Terrible customer service! Would not recommend! ”
Lovely Hotel
10/10
HEATHER · 2025-08-28
“Beautiful hotel with great service”
Guest review
10/10
Rene · family · 2025-08-27
“The breakfast was amazing. The staff was attentive and kind. This is a 5 star hotel.”
Guest review
6/10
marcus · 2025-08-24
“I didn't like the dinning restrictions. No dinner!. Also the outside pool was dirty and cold. It was supposed to be a heated pool.
Also the there's no USB PORT in the rooms
The staff was very good. Beware it's a little pricey. The food and drinks. It's beautiful hotel and well kept.”
Great but could improve
8/10
perry · 2025-08-22
“Service and staff were great! Cool old building but could use some updates. We had a good stay - just beware you will have to pay for parking on top of you hotel stay fee. And and pay for breakfast,lunch, diner and wifi ”
Guest review
10/10
florentina · family with children · 2025-08-22
“It was clean, quiet and safe.”
Hiltons short hills New Kersey
10/10
Verified traveler · 2025-08-19
“The stay was short, but the service was excellent. Parking was a bit expensive
Other hotels offered free parking
Other than that he service was good.”
