Named for the patron saint of Santa Fe, the historic Hotel St. Francis, the oldest hotel in Santa Fe, sits one block from the Plaza. Decor features handcrafted wood furniture by local artisans and a palette of natural colors.
On site are Secreto Lounge and Wolf and Roadrunner restaurant.
✦HAPPI HIGHLIGHTS
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Excellent location near the Plaza and shops
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Friendly, attentive staff/front desk
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Historic character and well-renovated lobby/porch
At the hotel
Popular amenities
20 listed
24-hour front desk
Air conditioning
Bar
Business center
Concierge service
Dry cleaning
Fax/photocopying
Fitness center
Free WiFi
Laundry
View all amenities
Pools & wellness
Massage services
Dining & drinks
Restaurant
Fitness & outdoors
Terrace
Getting around & access
Lift / Elevator
Private parking
Valet parking
Guest services
Meeting/banquet facilities
Pets allowed
Tour desk
Services & essentials
Non-smoking throughout
Review in focus
725 reviews
1/ 10
La ubicación
ESTEBAN · solo traveller · 2026-10-16
The guest experience
8.1out of 10 725 verified reviews
Loved most
Excellent location near the Plaza and shops
Friendly, attentive staff/front desk
Historic character and well-renovated lobby/porch
On-site bar and tasting room; valet and complimentary tea/coffee
Quiet rooms despite central location
Worth knowing — Air conditioning inadequate or rooms reported consistently hot · No restaurant or restaurant closed during some stays · Occasional construction noise and low room lighting · Limited suitcase surfaces in some rooms; occasional hot water issues · Taxis can be expensive (transport cost complaint)
How guests scored the stay
Location9.0
Repeatedly and strongly praised as excellent — one block from the Plaza, in the historic district and ideal for walking to markets and shops.
Overall Experience9.0
Generally very positive overall: historic charm, well-done renovation, welcoming vibe and many delighted guests — tempered by the room-related issues noted above.
Service8.8
Consistently praised: staff repeatedly described as friendly, attentive and outstanding (named front-desk staff cited), which supports an above-average service score.
Cleanliness8.1
Not specifically mentioned in reviews — standard quality for this hotel tier.
Value for Money8.1
Not directly discussed in reviews — standard quality for this hotel tier.
Amenities7.8
Positive lobby, covered porch, valet parking, tea/coffee at reception and an on-site bar/Gruet tasting room noted; offset by lack of an open restaurant during some stays and occasional construction noise.
Food and Beverage7.5
Mixed: bar and on-site Gruet tasting room are positives, but guests noted no restaurant or restaurant being closed during stays which reduces the score slightly.
Live guest feedback
Guest reviews
Mixed experiences
83% of 18 recent stays rated 8+
8.1725 reviews
Una estafa de marca mayor. Insensibles al cliente.
1/10
ESTEBAN · solo traveller · 2026-10-16
“La ubicación”
Great location, beautiful hotel, friendly staff! 2 blocks from central plaza.
9/10
Richard · couple · 2026-10-14
“Perfect location, very clean and modern remodeled rooms. This historic hotel has a nice front porch with nice furniture for relaxing. The staff is great!”
Lovely stay in Santa Fe
10/10
Troll · solo traveller · 2026-10-14
“Room was one queen and was amble for a solo traveler--might find it a little cramped for 2 or if you travel with a lot of luggage. Was nicely located on the 2nd floor--didn't have to use the elevator and was a quiet space. Very close to Santa Fe plaza area--didn't have to use a car anywhere in the old town area. Staff was very friendly and helpful. Front patio area is lovely.”
Guest review
10/10
Kathy · extended group · 2026-10-09
“This hotel is spectacular, right in the center of Santa Fe plaza, it is beautiful and the staff is exceptional. They made our stay comfortable and they were so friendly and helpful. Would come back anything!!”
wonderful location great staff good morning coffee
5/10
paula · couple · 2026-10-07
“our standard queen was very very small. they had not turned on central heat for season so the room was freezing for two nights. they brought up a blanket on night three.”
Guest review
8/10
LYNDA · solo traveller · 2026-09-18
“Historic hotel with a good vibe.”
Guest review
9/10
Lorraine · extended group · 2026-09-17
“Always the perfect location”
Very good
8/10
James · couple · 2026-09-15
“Location, bed”
Very good hotel for location and atmosphere. The staff are outstanding
6/10
Cheryl · couple · 2026-09-14
“The hotel is situated perfectly for those attending the Indian Market. It is within easy walking distance to the market and shops.”
Wonderful
10/10
Jeffrey · couple · 2026-09-14
“Beautiful vintage hotel one block away from the Plaza. Well done renovation. Hotel has great charm and even windows that can be opened.”
Enlightening and refreshing
10/10
Victoria · solo traveller · 2026-09-13
“The friendliness, the vibe in all ways. The history and hybrid culture that offers a very specific sense of place.”
The place was at great location close to the plaza. Staff were awesome.
10/10
Dave · couple · 2026-09-12
“I like the staff. They are very friendly and attentive.”
Very nice!
9/10
Volker · couple · 2026-09-09
“Super nice historic hotel.”
Guest review
8/10
Victoria · couple · 2026-09-08
“The lobby and the covered porch outside the lobby”
Guest review
10/10
Casey · solo traveller · 2026-09-06
“Great location”
Guest review
9/10
Nan · couple · 2026-09-06
“Staff was warm and welcoming, very thorough.”
Classic hotel with excellent service in the heart of downtown.
9/10
Richard · couple · 2026-09-05
“Beautiful, spacious lobby and outdoor seating area facing the sidewalk. Lovely staff, and valet parking included in room price. Tea and coffee at reception. Nicely decorated room that was very quiet despite being near the elevator.”
Steping into a world of history and remembering of the times past .
10/10
ADRIAN · family with children · 2026-08-31
“The excellent, absolutely perfect location.
The character of the property, the authenticity of its architecture and the preservation of its original ethos.”
