Hotelaholic

Buffalo · New York

Curtiss Hotel, an Ascend Collection Hotel

210 Franklin St, Buffalo, New York, 14202

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Experience

    Indulge in relaxing massages and unwind in the spa tub at our full-service spa. Keep fit at the 24-hour fitness center, and enjoy complimentary Wi-Fi access during your stay.

  • Culinary Delights

    Savor American cuisine at Chez Ami Restaurant, or grab a coffee at the cafe. Two bars/lounges and daily complimentary receptions offer a great way to mingle with other guests. Don't miss the daily continental breakfast!

  • Elegant Accommodations

    Stay in one of our individually decorated guestrooms featuring pillowtop beds with Frette Italian sheets. Enjoy modern amenities like complimentary wired and wireless internet, LED TVs, and designer toiletries.

Book now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great food

  • Beautiful facilities

At the hotel

Popular amenities

35 listed
  • 24-hour business center
  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Braille or raised signage
  • Concierge service
  • Continental breakfast
  • Elevator
  • Express check-in
  • Express check-in/check-out
View all amenities

Pools & wellness

  • Full-service spa
  • Pool sun loungers

Dining & drinks

  • Free breakfast
  • Free continental breakfast
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Rooftop terrace

Rooms & comfort

  • Television in common areas

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Free self parking
  • Free valet parking
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Express check-out
  • Luggage storage
  • Meeting rooms
  • Tours/ticket assistance

Services & essentials

  • Free newspapers in lobby
  • Free reception
  • Free WiFi
  • Free wired internet
  • Gift shops or newsstand
  • Porter/bellhop
  • Wedding services

Review in focus

228 reviews
10/ 10
Booked this as a married get away for a few days. We have had lunch here and the food was amazing. When we arrived, everyone was so pleasant and helpful. We had a drink then went into the hot spa. How enjoyable...was a first for us. So different than hot tub. Nice and toasty warm sitting outside looking at the sky. What an amazing experience. The room was lovely and comfortable. Breakfast was a nice touch.
cherylmich76 · Family · 2025-12-15

The guest experience

9.0out of 10
228 verified reviews

Loved most

  • Friendly staff
  • Great food
  • Beautiful facilities

Worth knowing — Outdated decor · Uncomfortable pillows · Inconsistent amenities

How guests scored the stay

  • Service9.9

    The staff were frequently described as friendly and dedicated, going above and beyond to assist guests.

  • Location9.4

    The hotel's location is well-rated with access to local attractions and amenities.

  • Food and Beverage9.4

    Food quality received consistent praise, with specific mentions of amazing dining experiences.

  • Overall Experience9.4

    Many guests expressed a positive overall stay despite some criticisms.

  • Amenities8.9

    Amenities like the hot springs, spa, and breakfast were positively noted, though some were less impressed.

  • Cleanliness8.4

    Cleanliness had mixed reviews; some concerns about rough sheets and overall room maintenance.

  • Room Quality8.3

    There were positive mentions about comfort but also complaints about outdated decor and dark rooms.

  • Value for Money8.3

    Value perception was variable; some guests felt it didn't meet five-star expectations, especially regarding price.

Live guest feedback

Guest reviews

Mixed experiences

80% of 20 recent stays rated 8+

9.0228 reviews
  • Loved it...perfect honeymoon spot

    10/10

    cherylmich76 · Family · 2025-12-15

    “Booked this as a married get away for a few days. We have had lunch here and the food was amazing. When we arrived, everyone was so pleasant and helpful. We had a drink then went into the hot spa. How enjoyable...was a first for us. So different than hot tub. Nice and toasty warm sitting outside looking at the sky. What an amazing experience. The room was lovely and comfortable. Breakfast was a nice touch.”

  • Not a Five Star Hotel

    2/10

    evonney2024 · Friends getaway · 2025-10-12

    “This hotel is not a “Five Star Hotel” and I have no idea why they advertise as such. The decor hasn’t been updated since at least the 80’s. Dark elevator/dark decor in the rooms and outdated furniture everywhere. Weird “hot springs (?) which as it turns out is a “hot tub” that they put a mineral concoction into. Worn out pool furniture. Stay at the Westin instead which apparently was just renovated.”

  • Guest review

    10/10

    Allen · partner · 2025-10-10

    “Very nice and helpful staff. We had 3 meals at the hotel, and all were delicious. Gym area is fairly small, but has a great variety of fitness machines and equipment. ”

  • Guest review

    8/10

    Nicole · 2025-10-09

    “The bathroom was absolutely amazing just so”

  • Guest review

    10/10

    Angela · partner · 2025-10-07

    “Such a beautiful hotel ”

  • Guest review

    4/10

    Brianna · 2025-10-05

    “Front desk service wasn’t the best! Not very friendly!! However, the cleaners are so friendly and do an amazing job!”

  • Guest review

    10/10

    Erica · partner · 2025-10-03

    “Quiet nice horel tucked away. Beautuful big room. Bathroom is huge with a powder station for women. Modern with updated technology like showers and i pad to operate lughts and curtains. ”

  • Terrible pillows

    6/10

    MKwoodrich · Solo travel · 2025-10-02

    “I booked through Priceline, and while the property is visually stunning and the restaurant was incredible, it definitely doesn’t deserve a 5-star rating. The elevators are so dim you can barely see the buttons, the sheets feel rough, and after being up since 2 a.m. traveling, I was looking forward to a good night’s sleep. Instead, the pillows are so uncomfortable that I’m still awake writing this review, unable to fall asleep. (I'm not looking forward to tomorrow night.) The bidet doesn’t work, the fridge space is taken up by for-purchase items (leaving no room for leftovers), the AC unit is noisy, and the rooms themselves are far too dark. Come here for the food, not to sleep.”

  • Guest review

    10/10

    JOEL · 2025-09-30

    “Room decorations, bedding and awesome. Only concern was that CHOICE would not reward Points for this 3-day stay because it was booked on a 3rd party site.”

  • Guest review

    10/10

    Matthew · 2025-09-29

    “This was a very clean, comfortable and convenient hotel. The shower was very nice. ”

  • Guest review

    10/10

    Rizie · partner · 2025-09-27

    “Had a comfortable and great stay. Staff was super friendly and hospitable. Vallet parking was convenient as was the continental breakfast spread”

  • Guest review

    10/10

    Julie · 2025-09-27

    “This is a very nice hotel. My room was quiet and parking was very easy. Only con is they have a busy restaurant on site and rooftop bar. It could feel congested getting to the elevator. But once on my floor everything was fine”

  • Guest review

    10/10

    Michael · 2025-09-26

    “My wife and I stayed to go to a concert and the evening didn't quite go as planned, but the staff went above and beyond to assist us. I would highly recommend this property and will be coming back soon. ”

  • Not worth it

    2/10

    FellowTraveler589504 · Couples · 2025-09-24

    “Not accommodating. Jacuzzi tub was broken and they only offered to discount the room $50 for the inconvenience, no other options were offered or an explanation. I’ve stayed here many times, I will not be back.”

  • Guest review

    10/10

    Andrew · partner · 2025-09-24

    “Amazing, 5 stars, everything was perfect ”

  • Guest review

    10/10

    Stewart · partner · 2025-09-23

    “The Curtiss Hotel is a renovated architectural gem, and a very comfortable place to stay. We had an amazing shower and room amenities, and big comfy bed. The hotel staff was exceptional. From the front desk to every room attendant, restaurant waiter and the parking guys -- all were friendly and all gave us great service. (Our room included parking & breakfast. A huge plus.) I'd definitely stay at the Curtiss again. ”

  • Beautiful Hotel

    10/10

    MTravels · Couples · 2025-09-19

    “This is a truly beautiful hotel and we had a five star experience. The lobby is gorgeous , and the room was well appointed with lots of high tech features. Loved the huge shower with multiple jets, the hot mineral springs was a real treat, and free breakfast and valet parking were a nice added touch that few hotels offer. All staff we encountered were very friendly and helpful. In fact, I realized I had left some clothes behind after we checked out and they sent them to me right away. Highly recommend a stay here if visiting Buffalo.”

  • Guest review

    10/10

    Travis · 2025-09-19

    “ Clean room | Staff | Spa | Business-friendly”

  • Worth a visit.

    10/10

    John · 2025-09-19

    “Very nice rooms, roof top patio, spa, food, everything.”

  • Guest review

    10/10

    Chad · partner · 2025-09-17

    “Very high-end beautiful boutique hotel! Drinks and service are top notch!”

View all guest reviews

Hotel info and reviews come from third-party sources.