Hotelaholic

Buffalo · New York

The Westin Buffalo

250 Delaware Ave, Buffalo, New York, 14202

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    The Westin Buffalo offers upscale rooms with modern amenities such as air conditioning, flat-screen TVs, and complimentary WiFi. Each room is equipped with a coffee machine for your convenience, ensuring a comfortable stay. The private bathrooms come stocked with free toiletries and a hairdryer, adding a touch of luxury to your experience.

  • Convenient Location

    Situated in Buffalo, the hotel is in close proximity to popular attractions like Shea's Performing Arts Center and Buffalo Convention Center, perfect for guests looking to explore the city. Additionally, being just 13 km away from Buffalo Niagara International Airport makes it a convenient choice for travelers.

  • On-Site Dining

    Guests can indulge in culinary delights at the hotel's on-site restaurant, offering a diverse menu to cater to various tastes. Whether you're craving a hearty meal or a light snack, the dining options at The Westin Buffalo are sure to satisfy your palate.

Book your stay at The Westin Buffalo now for a luxurious and convenient experience in Buffalo.

HAPPI HIGHLIGHTS

  • Clean and updated rooms

  • Friendly staff

  • Great location

At the hotel

Popular amenities

46 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Delivered food - securely covered
View all amenities

Dining & drinks

  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Outdoor fireplace
  • Outdoor furniture

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking

Guest services

  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

207 reviews
8/ 10
Great place, staff on top of everything.
mes227 · Business · 2026-07-29

The guest experience

9.2out of 10
207 verified reviews

Loved most

  • Clean and updated rooms
  • Friendly staff
  • Great location
  • Modern facilities

Worth knowing — Inconsistent service · Food and beverage issues · Value for money concerns

How guests scored the stay

  • Location9.8

    Location and facilities are unmatched, indicating a strong positive sentiment.

  • Cleanliness9.8

    Clean and updated rooms noted in the reviews.

  • Amenities9.8

    Modern and spacious facilities, excellent fitness center.

  • Overall Experience9.8

    Overall positive sentiments with some negative concerns but generally recommended.

  • Room Quality9.7

    Rooms are stylish, modern, and comfortable as noted by guests.

  • Service8.8

    Inconsistent service mentioned, including negative experiences with staff.

  • Value for Money8.2

    Guest expressed concerns about the value compared to what they received.

  • Food and Beverage7.8

    Negative experiences with food service reported.

Live guest feedback

Guest reviews

Mixed experiences

67% of 12 recent stays rated 8+

9.2207 reviews
  • Great option in Buffalo

    8/10

    mes227 · Business · 2026-07-29

    “Great place, staff on top of everything.”

  • 非常棒

    10/10

    XIANGLAN · family with children · 2026-07-11

    “很干净 服务确实很好。”

  • Miserabili

    1/10

    Tiziana · couple · 2026-05-28

    “Ho inviato mail, scritto in box per mettermi in contatto con loro e chiedere di rimborsare la mia prenotazione per motivi SERI di salute nessuno ha mai risposto Ho inviato anche il cerificato medico via mail nessuna risposta!!!! PESSIMI Per voi 400 euro sono nulla per me mezzo stipendio”

  • 좋긴 한데 가성비는...

    5/10

    Jooseok · solo traveller · 2026-05-26

    “방이 깨끗했다 짐이 좋았다”

  • Guest review

    10/10

    DeBruyn · extended group · 2026-03-15

    “Friendly staff. Best bedding ever!”

  • Хороший отель, очень понравился сам номер.

    8/10

    Angelina · family with children · 2026-03-13

    “Вкусная еда, очень чисто и просторно в номерах.”

  • Comfortable and wonderful!!

    10/10

    Chanale · couple · 2026-01-20

    “Very nice staff! The most comfortable bed! Omg. Nice room! Very comfy stay!”

  • Good Hotel, Terrible Customer Service, better Options

    2/10

    Meander13732563602 · Family · 2026-01-19

    “Fine hotel, but may have the worst customer service I’ve ever experienced. Any issues, will be ignored. No communication back from location. As a platinum Marriott member, I would avoid this hotel and stay elsewhere. Additionally the hotel is very very overpriced. Recommendation : there are much better Marriott hotels in the area, I’d avoid this one.”

  • stay here!

    10/10

    Anthony · family with children · 2025-12-30

    “Clean and updated rooms. We didn't want to leave!”

  • The Westin has So Much to be Proud Of!

    10/10

    578missyd · Couples · 2025-12-24

    “We couldn't have asked for a better experience! From Mike w/ valet, check-in, & housekeeping on our floor, everyone was so welcoming and made us feel very special. The room was spotless, and we had a great time in the restaurant. Being able to take the shuttle to/from Shea's 71o Theatre was an added bonus too! The Buffalo Westin has a lot to be proud off.”

  • Terrible value-staff would not correct

    1/10

    Paul L · couple · 2025-10-30

    “We did not get the room we were promised. They gave us entry level room-small, no view. Complained to desk we paid for premium room, but staff would not correct or discount the price, since we overpaid. We will never stay there again”

  • Guest review

    10/10

    Philip · extended group · 2025-10-12

    “Location and facilities are unmatched.”

Hotel info and reviews come from third-party sources.