Hotelaholic

White Lake · New York

The Chatwal Lodge (All-Inclusive) - in The Unbound Collection by Hyatt

338 CHAPIN TRAIL, White Lake, New York, 12786

12 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in free bikes, a fitness centre, and a bowling alley at The Chatwal Lodge.

  • Culinary Delights

    Enjoy a variety of dining options including American cuisine and special dietary requests.

  • Outdoor Activities

    Experience billiards, hiking, and fishing in the scenic surroundings.

Contact us today to book your unforgettable stay at The Chatwal Lodge.

HAPPI HIGHLIGHTS

  • Cleanliness

  • Room Quality

  • Food and Beverage

At the hotel

Popular amenities

59 listed
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Bicycle-friendly property
  • Billiards or pool table
  • Board games/puzzles
  • Cashless payment available
  • Charcoal grill
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar/deli
  • Wine release events

Fitness & outdoors

  • Fitness facilities (surcharge)
  • Golfing on site
  • Outdoor furniture
  • Table tennis
  • Terrace

Rooms & comfort

  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Offsite parking discounted rates available
  • Parking
  • Self parking (surcharge)

Guest services

  • Fax/photocopying
  • Front desk (limited hours)
  • Invoice provided
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Electric bicycle charging station
  • Face masks for guests available
  • Family rooms
  • Fishing nearby
  • Free wired internet
  • Games
  • Happy hour
  • Horse riding nearby
  • Housekeeping on request
  • Internet access
  • Key access
  • Non-smoking throughout
  • Packed lunches
  • Paddle boating nearby
  • Private picnics
  • Reception hall
  • Room service
  • Vegetarian menu options available

Review in focus

12 reviews
10/ 10
Room was idyllic, clean, and cozy. Staff were friendly, accommodating, and helpful. Food was abundant and very delicious!
Ann · 2025-09-26

The guest experience

Loved most

  • Cleanliness
  • Room Quality
  • Food and Beverage
  • Service

Worth knowing — Value for Money · Service

How guests scored the stay

  • Location10.0

    Standard quality for this hotel tier.

  • Amenities10.0

    Standard quality for this hotel tier.

  • Overall Experience9.8

    Mixed experience with some positives and some negatives.

  • Room Quality9.7

    Room was idyllic and cozy.

  • Cleanliness9.7

    Room was idyllic, clean, and cozy.

  • Food and Beverage9.7

    Food was abundant and very delicious!

  • Service9.2

    Staff were friendly, accommodating, and helpful but should be more active and forthcoming.

  • Value for Money8.7

    Ok place but would not go again- too expensive for what it is.

Live guest feedback

Guest reviews

Mixed experiences

82% of 11 recent stays rated 8+

  • Guest review

    10/10

    Ann · 2025-09-26

    “Room was idyllic, clean, and cozy. Staff were friendly, accommodating, and helpful. Food was abundant and very delicious!”

  • Ok place but would not go again- too expensive for what it is

    6/10

    Franziska · family with children · 2025-07-29

    “Lots of space, cool recreation room Food was nice although for all inclusive they should not have the same menu for 4 days in a row”

  • Guest review

    10/10

    Christopher · partner · 2024-12-08

    “Great stay and a very quiet and relaxed upscale property. Staff knew who we were before we arrived and were ready a willing to assist to ensure any specific wants or needs were met. The surrounding forest and lake were large and completely open for exploring. Rooms are huge and incredibly well appointed. Food is 5 star for breakfast, lunch and dinner. ”

  • Guest review

    10/10

    tapti · 2024-11-12

    “Excellent experience serene calming and rejuvenating ”

  • Guest review

    8/10

    Maria · partner · 2024-09-18

    “I booked The Chatwal Lodge for my fiancé's birthday, and it was an unforgettable experience. The property, from the stunning grounds to the beautifully rooms and the lodge itself, was absolutely breathtaking. I've never felt more at peace. The staff were incredibly warm and welcoming. Trinity took care of us for most of our stay and was incredibly kind. Megan’s cocktail-making class was a highlight—so much fun. Ruben and Sonia, who drove us to our lodge and activities, were wonderful as well. The reason for my 4-star rating, and I offer this as constructive feedback, is the food. We’re big foodies and have visited other all-inclusive resorts like Blackberry Farm, and the culinary experience at The Chatwal Lodge didn’t quite measure up. Being so close to New York City, with access to top chefs and local farms, there’s a lot of potential to elevate the dining experience. If the food had matched the level of everything else, this would have easily been a 5-star review.”

  • Exceptional

    10/10

    Jay · young couple · 2024-08-10

  • Not a 5 star resort… feel scammed out of my money. Definitely not what to expect from Hyatt

    4/10

    Kalbermatten · review category business travellers · 2024-07-28

    “The hotel is not a 5 star property. We had a number of issues in our 1 night stay ranging from not being able to participate in the activity we pre booked, to be stuck in a thunder / hail storm because of the resorts poor planning, to having a room with no A/C and needing to sleep in 80F conditions. One of the worst stays we have ever had and there was nothing done after we provided the feedback.”

  • Flawless place

    10/10

    Dr. · young couple · 2024-07-08

    “This is such a peaceful place. Very relaxing and not one child in sight. Heaven.”

  • Guest review

    10/10

    Dennis · partner · 2024-07-04

    “The Chatwal is rustic in an elegant beautiful way. The Timberline Suite was beyond our expectations and was luxurious in all ways. Food was excellent. Service relaxed. Unfortunately there is a problem with the water level in the lake. I am glad they are going to put in a pool, so there is another water area. Recreation Lodge was fun. Very close to bethel Woodstock Museum. That was great. ”

  • Amaizing stay

    10/10

    שרון · young couple · 2024-06-13

    “Ruben and The staff were amazing the food was very good the room was big with nice view they took care of us with their hart Thanks!”

  • Guest review

    10/10

    Irina · partner · 2024-05-20

    “Very calm, clean, beautiful, and not crowded. Highly recommend ”

View all guest reviews

Hotel info and reviews come from third-party sources.