Indulge in luxury at The Opus, Westchester with a refreshing rooftop pool and two exquisite on-site restaurants. Relax and unwind in style.
Elegant Rooms and Modern Amenities
Experience ultimate comfort in every guest room with a 42-inch flat-screen TV, marble bathroom with deluxe features, and an iPod docking station. Enjoy a lavish stay with all the modern conveniences.
Fitness and Business Facilities
Stay active at the 2,500-square-foot gym in the rooftop recreation area. Need to work? Take advantage of the convenient business center in the lobby to stay productive during your stay.
Book your stay at The Opus, Westchester now and elevate your travel experience to new heights.
✦HAPPI HIGHLIGHTS
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Clean and well appointed room
✦
Spacious room
At the hotel
Popular amenities
57 listed
24-hour front desk
24-hour security
Accessible parking
Air conditioning
ATM/cash machine on site
Bar
Barber/beauty shop
Beauty Services
Business center
CCTV in common areas
View all amenities
Pools & wellness
Fitness/spa locker rooms
Hair Salon Services
Indoor pool
Manicure
Massage services
Pedicure
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Delivered food - securely covered
Fruits
Kid meals
Restaurant
Sanitized tableware & silverware
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Sun loungers or beach chairs
Rooms & comfort
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Dry cleaning
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Parking
Private parking
Valet parking
Guest services
Express check-in/check-out
Fax/photocopying
Laundry washed per local authority guidelines
Lockers
Luggage storage
Meeting/banquet facilities
Pets allowed
Services & essentials
Daily housekeeping
Family rooms
Free WiFi
Minimarket on site
Non-smoking throughout
Room service
WiFi available
Review in focus
242 reviews
9/ 10
The location, the size of the room, the staff and the neatness are awesome
Yusufu · solo traveller · 2026-08-24
The guest experience
8.8out of 10 242 verified reviews
Loved most
Clean and well appointed room
Spacious room
Worth knowing — Poor service and communication · Overpriced for quality
How guests scored the stay
Room Quality9.6
The room was spacious and well furnished.
Cleanliness9.1
The room was clean and well appointed.
Location9.1
Located near Ritz Carlton residences, but access to shared amenities was unclear.
Overall Experience9.1
Experience fell short of luxury expectations, but room comfort was adequate.
Service8.6
Service was poor across all areas, with significant issues in communication.
Amenities8.6
Breakfast service and other amenities fell short of expectations.
Food and Beverage8.6
Breakfast was not available despite attempts, and coffee bar lacked basics.
Value for Money8.1
Overpriced for the level of service received.
Live guest feedback
Guest reviews
Consistent
89% of 19 recent stays rated 8+
8.8242 reviews
I enjoyed my stay and would rate it "Satisfactory"
9/10
Yusufu · solo traveller · 2026-08-24
“The location, the size of the room, the staff and the neatness are awesome”
Guest review
3/10
Edward · extended group · 2026-08-02
“My buddy said it was awful”
5 Star Service
10/10
abdulrahimm2018 · Business · 2026-07-13
“Stayed for 4 days in Opus Weschester. Good experience throughout the stay. The room is comfortable and clean. Location is great and the staffs are super nice. Special mention to Ms Hassna at the reception for her attentiveness and kindness. I would definitely stay again for my future trip to White Plains.”
Vanessa is the best!
10/10
P5300WHmelaniec · Business · 2026-07-09
“Vanessa assisted our group. She was excellent! She is truly as asset to your company.”
The Gem of Westchester
10/10
L6097DOjamesd · Couples · 2026-07-03
“My wife and I checked into the Opus Westchester. We were greeted with a warm smile by Hassna, the front desk agent. She was very helpful, knowledgeable, and detailed in helping us navigate around the hotel. Great experience, and amazing hotel. We will be back.”
Perfect
10/10
620nickyd · Business · 2026-07-03
“Hassna at reception was incredibly helpful and friendly throughout our stay. She made us feel very welcome, answered all our questions with a smile, and provided excellent service. Thank you, Hassna, for making our experience even better!”
Best stay yet!
10/10
valeriejh2019 · Couples · 2026-07-03
“We always enjoy our stays at The Opys. This time, Vanessa, was excellent. She gave great info and suggestions for dining options. Additionally, she anticipated our needs to perfection!! At her suggestion we took advantage of all the specials at The Opus! A great time was had by all!!!”
Excellent people team
10/10
alexgA1549YZ · Business · 2026-06-29
“I routinely stay here for business travel and want to give a major shoutout to Vanessa at the front desk. She is not only a friendly and welcoming face, but also someone who is truly dedicated to providing superb service to every guest. I have never interacted with someone who takes such care to remember guests by name and go out of her way to ensure each stay is comfortable. I highly recommend staying here for business travel, and I hope you have the opportunity to experience the same exceptional hospitality that Vanessa consistently provides.”
Highly recommend
10/10
P1487GKrachelk · Solo travel · 2026-06-29
“Vanessa is amazing. Last minute stay and she made my day. Thank you for your compassion and kindness. Room was clean and beautiful. Would highly recommend this hotel.”
Amazing. Front Desk
10/10
Q4646MUadamr · Family · 2026-06-27
“After a long drive was so great to have such a helpful hand. Vanessa was amazing setting up my family adjoining rooms.”
The Best Part of Our Stay
10/10
796shawnaa · Family · 2026-06-27
“We had a wonderful stay! Hassna went above and beyond to make us feel welcome from the moment we arrived. She was incredibly friendly, helpful, and attentive, and her outstanding customer service truly made our stay even more enjoyable. Thank you, Hannah, for making our experience so memorable. We look forward to coming back!”
A wonderful Too short experience
10/10
Gaga1952 · Solo travel · 2026-06-26
“Great hotel. Wonderful room and outstanding staff. Special thank to Vanessa and Hassna at the front desk”
Nice hotel, great staff
10/10
radhikas916 · Business · 2026-06-25
“I stay here almost every month while traveling for work. Nice clean hotel with decent gym and nice staff at a great location in white plains. Special shout out to Vanessa at the front desk for always being so warm and welcoming no matter how late in the night you’re checking in!!”
Extraordinary hotel
10/10
E7920NJpaulas · Family · 2026-06-22
“The Opus is extrordinary. While it is beautifully appointed, elegant, clean and well maintained, the most valuable part of the stay was the staff and the way they treated their guests. Any request was quickly and kindly filled. Our comfort was a top priority. The rooms and ammenities were excellent. I recommend this hotel without a single reservation.”
Excellent experience
10/10
worldtravels1234 · Couples · 2026-06-21
“Hospitality went above and beyond to make our anniversary stay extra memorable, especially thanks to Vanessa!”
The Opus Westchester
10/10
459funkyc · Business · 2026-06-19
“I thoroughly enjoyed my stay at the Opus. Special thanks to Vanessa. Her hospitality is top notch!”
Over priced and ordinary
6/10
Phillips3675 · Couples · 2026-06-19
“The hotel is perfectly fine but the cost was of a lixurious and special place which this wasn’t
The car valets couldn’t speak enough English to understand my answer when they asked me for my phone number and room number.
I couldn’t control the tempering the room so I had to sleep under a blanket in June
And they charge a $35 resort / destination fee which was total baloney and was just a way of jacking the cost up without admitting it.
Perfectly ok at hotel which wished it was a luxury hotel”
Overall great experience
10/10
Connector07449533171 · Business · 2026-06-15
“The rooms are clean and spacious. Service is outstanding. Hassna was great! She made sure to check me in quickly since I got in late.”
Bravo to the staff at The Opus, especially Vanessa, the front desk supervisor.
10/10
susansC4488JN · Solo travel · 2026-06-08
“We had a block of rooms at The Opus for my son's wedding. The staff at The Opus went out of their way to accomodate every request we made, but it was especially Vanessa, the front desk supervisor, who was exceptional. She helped me several times over the weekend when I was stressed with pre-wedding chores. Vanessa offered me her help and she was calm, kind, efficient and professional. She is an asset to The Opus. Vanessa truly made my stay there an excellent experience.”
