HAPPI EXPERIENCE
The stay, in detail
Indulge in Comfort and Convenience
Convenient Location:: Situated near Interstate 40, our Asheville hotel offers easy access to the Biltmore Estate and Downtown Asheville.
Dining & drinks
Relaxing Amenities:: Enjoy our indoor pool, complimentary hot breakfast, and free WiFi during your stay. Unwind in our lobby with rustic décor and a cozy fireplace.
Rooms & comfort
Modern Comforts:: Each room at Brookstone Lodge near Biltmore Village, Ascend Hotel Collection is equipped with a flat-screen TV, microwave, and refrigerator. Plus, our 24/7 front desk, business center, and fitness facility cater to all your needs.
Book now and experience a delightful stay at our Asheville retreat.
HAPPI HIGHLIGHTS
Clean facilities
Friendly staff
Good location
At the hotel
Popular amenities
- 24-hour front desk
- Accessible parking
- Air conditioning
- ATM/cash machine on site
- Auditory guidance
- Breakfast takeaway containers
- Business center
- Cashless payment available
- CCTV in common areas
- CCTV outside property
View all amenities
Pools & wellness
- Indoor pool
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Delivered food - securely covered
- Physical distancing in dining areas
- Sanitized tableware & silverware
- Snack bar
- Vending machine - snacks
Fitness & outdoors
- Cycling
- Fitness center
- Fitness facilities
- Golf course
- Hiking
- Outdoor fireplace
- Outdoor furniture
- Sun loungers or beach chairs
- Sun terrace
Rooms & comfort
- Heating
- Lower bathroom sink
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Free Parking
- Lift / Elevator
- Parking
- Private parking
- Wheelchair accessible
Guest services
- Concierge service
- Fax/photocopying
- Invoice provided
- Laundry washed per local authority guidelines
- Tour/class on local culture
Services & essentials
- Designated smoking area
- Face masks for guests available
- Family rooms
- Free WiFi
- Higher level toilet
- Key access
- Key card access
- Minimarket on site
- Non-smoking throughout
- Picnic area
- Room service
- Shallow end
- Toilet with grab rails
- Vending machine - drinks
- Visual aids: Braille
- WiFi available
Review in focus
1,644 reviews
3/ 10
Location